Fuel Doctor Reviews 

341
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of assistance provided. Customers frequently praise the professional, friendly, and knowledgeable staff for expertly resolving accidental vehicle misfuelling situations with great care. Many consumers note that the technicians arrive promptly, working efficiently to get cars and motorcycles back on the road in no time. However, some people mentioned that initial call arrangements handled by customer service can sometimes differ from the actual on-site technician visit times. Reviewers nevertheless appreciate the direct phone updates provided by workers before arrival, ensuring a reassuring, smooth, and stress-free overall experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing technicians as extremely friendly,... See more

Service

Customers had positive experiences with service, frequently highlighting fast arrival times, reasonable... See more

Price

Customers consistently note positive experiences with price, highlighting that services are very reasonably... See more

Customer communications

Reviewers express mixed feelings regarding customer communications, noting that while the team was very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called out the Fuel Doctor on Sunday 20th September after wrongly fuelling my Motorbike,the technician that arrived for me was Joe Worths,he arrived at 8.30 pm&worked tirelessly on my bike until1am,... See more

Rated 5 out of 5 stars

After misfueling in Anniesland, Glasgow, one phone call to Fuel Doctor started the process to resolve the problem. Jim (Glasgow area) arrived at the time expected and reassured me he could drain the t... See more

Rated 5 out of 5 stars

Huge thanks to Jim for coming to my aid so quickly after I inadvertently put petrol into my diesel Mitsubishi outlander . Jim arrived and got to work on my car and had it up and running in no time... See more

Rated 5 out of 5 stars

The partner accidentally put the wrong fuel in my car whilst we were on holiday, but Clive at the fuel doctor( Buckfastleigh) turned a stressful situation into one thar he easily resolved for us. He w... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

Put the wrong fuel in your car? Petrol in diesel or diesel in petrol we provide a 24 hour mobile fuel drain call 0333 444 9000 1 hour call out, all major cards taken


Contact info

4.8

Excellent

TrustScore 5 out of 5

341 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(341)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Steve came out to and did a fantastic…

Steve came out to and did a fantastic job draining the diesel from my petrol vehicle.
He explained everything from starting to finish and what possible problems could occur. I would definitely use the company again, hopefully not making the same silly mistake. Steve is a great asset to the company.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Steve from Fuel Doctor was brilliant

Steve from Fuel Doctor was brilliant. I accidentally put petrol in my diesel car. He was quick to respond. He was able to sort everything out within 20 minutes in a very professional manner.
He is also such i nice person and easy to communicate with.
I was back on the road safe and sound.

Thanks for your help Steve!

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Steve

Steve was very helpful, quick and cheerful. Would definitely recommend him for anyone who had the same issue we had. A life saver you are Steve, what a wonderful man :)

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

We very stupidly put diesel in our car…

We very stupidly put diesel in our car instead of petrol. Steve came out and siphoned off the diesel. Steve was very polite and professional and didn’t leave us until the car was running properly and we had filled up with petrol. Steve went above and beyond. Highly recommended Well done Steve.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful during a self-imposed catastrophe!

Tom (Sussex) was great. Friendly and knowledgeable, he explained the process and chatted with me while we waited for over 40 litres of mixed fuel to be drained from my pick up. The only down side was I called the RAC and it took them a very long-time to pass the referral through to fuel doctor. Hopefully I will never need them again... but just in case I have made a note to call Fuel Doctor direct next time!

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Steve O was an absolute angel

Steve O was an absolute angel! I was stranded and anxious just before the roundabout when he appeared out of nowhere. He reassured me, got me some diesel, and even followed me to the fuel station to make sure I was safe. A true lifesaver!

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

I had an unfortunate incident on…

I had an unfortunate incident on Saturday night where I accidentally put diesel in my car instead of petrol. Thankfully, Steve O. from Fuel Doctor came to my rescue. He was absolutely amazing—reassuring, incredibly helpful, and he didn’t leave until my car was up and running. His dedication and care made me feel safe and supported throughout the whole ordeal. I’m truly grateful and would highly recommend Fuel Doctor for their outstanding service.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I put petrol in my diesel vehicle by mistake and rac arranged for fuel doctor to come. What a great service Steve o arrived quickly and asked relevant questions before solving the problem, he explained what he was doing and was very reassuring. It was dealt with very professionally I would definitely recommend this company and a big thank you to Steve o who saved the day.

September 26, 2025
Unprompted review

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