Fuel Doctor Reviews 

341
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of assistance provided. Customers frequently praise the professional, friendly, and knowledgeable staff for expertly resolving accidental vehicle misfuelling situations with great care. Many consumers note that the technicians arrive promptly, working efficiently to get cars and motorcycles back on the road in no time. However, some people mentioned that initial call arrangements handled by customer service can sometimes differ from the actual on-site technician visit times. Reviewers nevertheless appreciate the direct phone updates provided by workers before arrival, ensuring a reassuring, smooth, and stress-free overall experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing technicians as extremely friendly,... See more

Service

Customers had positive experiences with service, frequently highlighting fast arrival times, reasonable... See more

Price

Customers consistently note positive experiences with price, highlighting that services are very reasonably... See more

Customer communications

Reviewers express mixed feelings regarding customer communications, noting that while the team was very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I called out the Fuel Doctor on Sunday 20th September after wrongly fuelling my Motorbike,the technician that arrived for me was Joe Worths,he arrived at 8.30 pm&worked tirelessly on my bike until1am,... See more

Rated 5 out of 5 stars

After misfueling in Anniesland, Glasgow, one phone call to Fuel Doctor started the process to resolve the problem. Jim (Glasgow area) arrived at the time expected and reassured me he could drain the t... See more

Rated 5 out of 5 stars

Huge thanks to Jim for coming to my aid so quickly after I inadvertently put petrol into my diesel Mitsubishi outlander . Jim arrived and got to work on my car and had it up and running in no time... See more

Rated 5 out of 5 stars

The partner accidentally put the wrong fuel in my car whilst we were on holiday, but Clive at the fuel doctor( Buckfastleigh) turned a stressful situation into one thar he easily resolved for us. He w... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

Put the wrong fuel in your car? Petrol in diesel or diesel in petrol we provide a 24 hour mobile fuel drain call 0333 444 9000 1 hour call out, all major cards taken


Contact info

4.8

Excellent

TrustScore 5 out of 5

341 reviews

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No recent history of asking for reviews

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4.8

All reviews

(341)

51 reviews in the last 12 months

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Rated 1 out of 5 stars

Be very careful when calling this…

Be very careful when calling this company make sure you read the small print,wasn't told to feel the car up when the bloke had finished,when I did fill the car diesel was leaking everywhere had to take it to the garage as needed the car called fuel doctor to see if they would reimburse my bill basically got told to do one should of called them YOU HAVE BEEN WARNED

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fuel Dr

Fuel Dr, Frank is an amazing man. He was very informative, fixed my issue quickly, gave excellent advice and sorted out car and returned it to the same state as before. I had an issues with a full tank of contaminated fuel last night. He arrived within an hour of my call, came all the way from Watford amd got the job done. He was reassuring throughout, great customer service offered. He literally saved me from being stuck in a county lane in Harlow till the early hours of the morning. Can’t thank you enough Frank

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, friendly service from Abdul. Went to them direct, having contacted RAC first, and saved £80! Arrived after 1 hour, job took about 25 mins as I'd put £40 of unleaded into my diesel car, and driven half a mile. Fortunately all ok after fuel was drained.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

This guy is amazing and so nice. Green Flag had left me stranded at Asda for 5 hours. This guy came out in less than 1hr when contacted. Such a nice person, really helpful and gave me a Cadburys Creme Egg because I was upset.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Put petrol in my Mercedes ml instead of…

Put petrol in my Mercedes ml instead of diesel, thankfully noticed before turning my car on and leaving the garage. Contacted fuel doctor (Jim) who was there in no time very pleasant guy sorted the issue straight away, even with having to push the car away from the pumps to sort it for me wasn’t an issue for him. Price to do the job was much less than other places I contacted too.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing and fast service

Amazing and fast service, reasonable pricing too, staff are all brilliant, friendly and knowledgable. Highly recommend fuel doctor! Has us fixed up and on our way in no time at all

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Wrong fuel

I've been driving about in my diesel engine motorhome for a week jumped in my petrol engine car this morning stopped at the jet garage and put diesel in oops. Rang the RAC who sent out a very nice gentleman named Joseph he drove down from Newcastle and within 25 minutes he had me sorted and on my way, what a friendly guy 5*s for Joseph

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Put unleaded in my toyota rav4 x-tr by…

Put unleaded in my toyota rav4 x-tr by mistake , drove 3 miles to my dentist and once done came back and could not start only realised once I took a look at the fuel receipt which stated I put unleaded , rang my breakdown company rac and told them what happened , they've sent fuel doctor within 90 minutes and once arrived the friendly gentleman took 5 minutes to siphon and get the car started . Excited with joy as I thought it would not be fixed , thank you rac and fuel doctor. 100% reccommend both .

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Dafty…

Put nearly full tank of petrol in my deisel car in Jet Petrol Station,Whins of Milton,Stirling.Ian came out and was brilliant.Got me all sorted and back on the road in no time.Great service but hoping never to have to use them again!!Thankyou so much

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Fuel Doctor to the rescue

after adding 11L of petrol to my diesel VW my immediate response was to add diesel to try and dilute it. Drove 5 miles home and called my garage who recommended Fuel Doctor. Called them and Jim from Cumbernauld called back within minutes and was here in about an hour. Drained the tank, added some diesel and was good to go in minutes. Great fast and friendly service and a fixed price. Highly recommended, thanks Jim.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Gerry from Glasgow came to the rescue today! I genuinely was terrified my car was going to scrap heap heaven after petrol was put in it instead of diesel and it was not starting. Got here within 90 mins and had me back on the road about 40 mins of arrival! Drained the car and got me started with some fresh diesel and an additive to re-lubricate all the parts. Got it started first time. Would recommend to anyone in the position I was. Gerry was also a lovely guy 10/10 THANK YOU!

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Sarah

Jim was brilliant I was stuck at pump at Tesco carluke he drained fuel and got me back on the road quickly.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Don't ring your brake down provider

Don't ring your brake down provider - ours charged extra, fine, my fault, but when you get we don't do it at the roadside and we'll take car to your address and do it in two days time it is not overly helpful! Plus, the pick up was getting later and later, so googled and found these guys. Done at roadside, no hassle, even followed us into the nearby forecourt to make sure it still started after filling up. Couldn't ask for more - done there and then. If we'd started with them we'd been home more than 3 hours earlier than trying our breakdown providers first!

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Superb Service - Solved the wrong fuel issue quickly

I put a full tank of Shell V-Power petrol into my Mercedes diesel tank not noticing the label on the pump. I called Fuel Doctor and thankfully managed to get Jim Cullen who came up to Dundee and drained out my tank on site. I was back on the road very quickly. Jim was very re-assuring and calm. It was great to have this expertise during a stressful situation and the fuel issue was solved rapidly to get me back on the road, really fantastic, Thank You so Much Jim.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Wrong fuel…

The wife accidently poured wrong fuel in the car. Chris was genuinely amazing, offered great support and went beyond with his help in starting the car. I highly recommend if you make the same mistake, reach out to fuel doctor.

April 20, 2025
Unprompted review
Rated 5 out of 5 stars

Numb nuts here put 28litres of shell…

Numb nuts here put 28litres of shell unleaded into my BMW Diesel car, not had the car long, obviously not concentrating on what I was doing, the filling station gave me Fuel Doctor card,phoned up and made appointment4 Sunday Morning,Jason arrived from Bristol pumped out the whole of the fuel, then put in clean Diesel, very friendly guy, great service,got me up and running again, cheers Jason/Fuel Doctor ;)

April 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Stupidly poured 5 litres of diesel into my petrol car. Called Fuel Doctor and they were very helpful and efficient. They had someone 20 minutes away. Andy turned up right on time and had my car ready to drive in 25 minutes. While I will endeavour to never miss-fill my car again, if I do I will happily call Fuel Doctor. Brilliant service, helpful, friendly staff. Lifesaver. Thanks 👍

April 6, 2025
Unprompted review

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