Fuel LagoonReviews 

516
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting they are well-made, functional, and often exceed expectations in terms of fit and material. Many appreciate the speedy delivery and efficient order process, with items arriving promptly and often quicker than anticipated. The service is frequently highlighted as excellent, with the team being helpful, proactive in resolving issues, and even accommodating custom requests. However, some customers also noted issues with product fit, finding certain covers to be loose or not as snug as expected, which could affect their functionality in adverse conditions. A few other people also felt that the delivery experience was problematic, with parcels being lost or delayed by the courier, or missing items in their order.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the excellent quality, perfect fit, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the excellent and high... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick dispatch and prompt... See more

Service

Customers had positive experiences with service, consistently reporting it as excellent, prompt, and fast.... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fuel Lagoon is a small Uk Company who take pride in providing quality, functional and stylish products. The Team @ F.L recently provided me with a five piece internal Thermal Cover Set and extern... See more

Company replied

Rated 5 out of 5 stars

Fab products! These van thermal screens fitted our Renault Master perfectly without breaking the bank! Perfect for blocking out the sun - keeping van cool and creating privacy during day/night. Easy t... See more

Company replied

Rated 5 out of 5 stars

I received a faulty item from the guys at Fuel Lagoon and they were really proactive in sorting the issue out, even allowing me to visit the premises to swap the item over and check it out before tak... See more

Company replied

Rated 5 out of 5 stars

I ordered a full set of thermal blackout blinds for a classic landrover 90 but needed them urgently for a road trip. Even though things were busy and they are made to order, Beth and Nancey got them m... See more

Company replied


Company details

  1. Truck Accessories Store

Written by the company

UK Family Business making Campervan accessories for the van lifers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

516 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(516)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent 👍

Had a cover for my Elgrand B4 but needed one for my new Alphard.
Much better material used but same excellent fit and finish. 👍👍👍👍👍

November 25, 2024
Fuel Lagoon logo

Reply from Fuel Lagoon

So pleased to hear you are impressed with your new screen cover! Thanks for taking the time to leave us a review

Rated 5 out of 5 stars

Excellent customer service!Our query…

Excellent customer service!Our query was dealt with efficiently and the product arrived the next day.Would not hesitate to recommend Fuel Lagoon.

November 22, 2024
Fuel Lagoon logo

Reply from Fuel Lagoon

Thanks so much for leaving us a review. Im pleased to hear that you were more than happy with our service. It means a lot to us!

Rated 5 out of 5 stars

Good quality

The item, a windscreen cover, is exactly as described and seems to be good quality. Very fast delivery.

November 12, 2024
Fuel Lagoon logo

Reply from Fuel Lagoon

Great to hear you are happy with the product and service! Thanks for supporting Fuel Lagoon and taking the time to leave us a review!

Rated 5 out of 5 stars

Repeat customer

Repeat customer, always a pleasure to deal with. Excellent customer service, thank you 🙏

November 1, 2024
Fuel Lagoon logo

Reply from Fuel Lagoon

Aww thanks for taking the time to leave us a review and for supporting a small family business!

Rated 5 out of 5 stars

Beth was a star and made sure I got my…

Beth was a star and made sure I got my order for when I was going away

October 31, 2024
Fuel Lagoon logo

Reply from Fuel Lagoon

Aw thats great news, we will make sure Beth knows you were super happy with the service she gave you! Thanks for taking the time to leave us a review!

Rated 5 out of 5 stars

A sound reputable company.

Products described accurately.
Website clear and easy to navigate.
Product despatched very promptly.

November 7, 2024
Fuel Lagoon logo

Reply from Fuel Lagoon

Thanks so much for your order and taking the time to leave us a review!

Rated 5 out of 5 stars

Great

Great, prompt service, product exactly as described.

November 5, 2024
Fuel Lagoon logo

Reply from Fuel Lagoon

Thanks for taking the time to leave us a review! We really appreciate it

Rated 5 out of 5 stars

does what it says on the Tin

does what it says on the Tin, arrived on time and good service

November 4, 2024
Fuel Lagoon logo

Reply from Fuel Lagoon

Thanks for taking the time to leave us a review! Much appreciated

Rated 5 out of 5 stars

Excellent

Fast delivery, excellent quality, excellent fit screen wrap for my T25

October 25, 2024
Fuel Lagoon logo

Reply from Fuel Lagoon

Aw thats great to hear! Thanks for taking the time to leave us a review!

Rated 5 out of 5 stars

Quality Product

Excellent wind screen shield with good fit

October 28, 2024
Fuel Lagoon logo

Reply from Fuel Lagoon

Thank you for leaving us a review! Happy camping :)

Rated 5 out of 5 stars

Front screen wrap…

We ordered a printed front screen wrap for our VW campervan from Fuel Lagoon on the 29th Sept 24 and it arrived at our door 4 days later. So we were very impressed with the delivery, the item itself was well made, fitted
the van perfectly and the printed eyes hopefully will put a smile on peoples faces. So all in all we are delighted.

September 30, 2024
Fuel Lagoon logo

Reply from Fuel Lagoon

aww thank you so much for taking the time to leave us a review it means a lot!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look