Fuel LagoonReviews 

516
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting they are well-made, functional, and often exceed expectations in terms of fit and material. Many appreciate the speedy delivery and efficient order process, with items arriving promptly and often quicker than anticipated. The service is frequently highlighted as excellent, with the team being helpful, proactive in resolving issues, and even accommodating custom requests. However, some customers also noted issues with product fit, finding certain covers to be loose or not as snug as expected, which could affect their functionality in adverse conditions. A few other people also felt that the delivery experience was problematic, with parcels being lost or delayed by the courier, or missing items in their order.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the excellent quality, perfect fit, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the excellent and high... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick dispatch and prompt... See more

Service

Customers had positive experiences with service, consistently reporting it as excellent, prompt, and fast.... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fuel Lagoon is a small Uk Company who take pride in providing quality, functional and stylish products. The Team @ F.L recently provided me with a five piece internal Thermal Cover Set and extern... See more

Company replied

Rated 5 out of 5 stars

Fab products! These van thermal screens fitted our Renault Master perfectly without breaking the bank! Perfect for blocking out the sun - keeping van cool and creating privacy during day/night. Easy t... See more

Company replied

Rated 5 out of 5 stars

I received a faulty item from the guys at Fuel Lagoon and they were really proactive in sorting the issue out, even allowing me to visit the premises to swap the item over and check it out before tak... See more

Company replied

Rated 5 out of 5 stars

I ordered a full set of thermal blackout blinds for a classic landrover 90 but needed them urgently for a road trip. Even though things were busy and they are made to order, Beth and Nancey got them m... See more

Company replied


Company details

  1. Truck Accessories Store

Written by the company

UK Family Business making Campervan accessories for the van lifers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

516 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(516)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and excellent customer…

Great product and excellent customer service. I made a mistake with my address when ordering my item, I realised and emailed immediately. Without any fuss they were able to re-direct my item to the correct address.
The item is great quality and I'm looking forward to using it!

January 27, 2025
Rated 5 out of 5 stars

Quick delivery

Quick delivery, excellent product 🙂

January 23, 2025
Fuel Lagoon logo

Reply from Fuel Lagoon

Thanks for the great review! We’re thrilled to hear you’re happy with both the delivery and the product. We appreciate your feedback!

Rated 5 out of 5 stars

Thermal black out blinds

I needed a full set of thermal blinds for my Ford transit 2008. The whole set, all windows and barn doors.
Beth was brilliant, really helpful and responsive.
The blinds arrived today and they fit perfectly and look really smart.
Thanks Fuel Lagoon, can't wait to get it out and use them

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

All great

All great, thanks

January 10, 2025
Fuel Lagoon logo

Reply from Fuel Lagoon

Thanks for the great feedback! We’re so glad to hear everything was to your liking. We appreciate your support!

Rated 5 out of 5 stars

What a fantastic item

What a fantastic item, great quality and fit, speedy delivery also very helpful & quick response when asked a question by e-mail.

January 8, 2025
Fuel Lagoon logo

Reply from Fuel Lagoon

Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with the quality, fit, and delivery speed. It’s great to know that our customer support was helpful as well. We really appreciate your kind words and look forward to serving you again in the future!

Rated 5 out of 5 stars

Smashing stuff

Fast delivery, good communication, good product

January 10, 2025
Fuel Lagoon logo

Reply from Fuel Lagoon

Thanks for the great review! We’re glad to hear you’re happy with the delivery, communication, and the product. We truly appreciate your feedback and hope to see you again!

Rated 5 out of 5 stars

Great range of bespoke items for camper…

Great range of bespoke items for camper vans.

January 10, 2025
Fuel Lagoon logo

Reply from Fuel Lagoon

Thank you for the positive feedback! We’re so glad you like our products. We’re always working to offer the best products, and we really appreciate your support!

Rated 5 out of 5 stars

Good quality

Easy to order. Pretty quick delivery. Good quality product...tbh it's a VERY good quality product. The screens fit perfectly, noticeably kept the van warmer overnight. Very easy to fit as well. I'm more than happy with them.

January 2, 2025
Fuel Lagoon logo

Reply from Fuel Lagoon

Thank you so much for the fantastic review! We’re thrilled to hear that you’re impressed with the quality and fit of the screens, and that they’re keeping your van warmer overnight. It’s great to know that the ordering process and delivery were smooth too. We really appreciate your kind words and are so happy to hear you’re more than happy with your purchase!

Rated 5 out of 5 stars

Excellent

Very quick service good quality good communication

January 3, 2025
Fuel Lagoon logo

Reply from Fuel Lagoon

Thanks for taking the time to leave us a review!

Rated 5 out of 5 stars

The quality is perfect

The quality is perfect. I would recommend this to friend and family.
Thank you

January 2, 2025
Fuel Lagoon logo

Reply from Fuel Lagoon

Thank you for the great review! We’re so happy to hear that you’re impressed with the quality. Your recommendation means a lot to us – thank you for sharing your experience! We truly appreciate your support

Rated 5 out of 5 stars

Good communication

Good communication when my address wasn't right... Good prices and I got some seconds..I couldn't tell why they were seconds?.. Great quality

November 28, 2024
Fuel Lagoon logo

Reply from Fuel Lagoon

Thank you for your wonderful review! We’re glad to hear that our communication helped sort out the address issue quickly. It’s great to know you’re happy with both the pricing and the quality of the product – especially since you couldn’t tell why they were seconds! We really appreciate your support and are so happy you’re pleased with your purchase.

Rated 5 out of 5 stars

Lovely item and arrived well packaged…

Lovely item and arrived well packaged and in speedy time . Thank you

November 26, 2024
Fuel Lagoon logo

Reply from Fuel Lagoon

Thank you for the kind words! We’re so glad to hear that you’re happy with the item and that it arrived quickly and well-packaged. We truly appreciate your feedback and your support!

Rated 5 out of 5 stars

Great VW screen cover

Beth was incredibly helpful. VW Campervan screen cover with name and James eyes was fantastic. Would recommend this seller

December 6, 2024
Unprompted review
Fuel Lagoon logo

Reply from Fuel Lagoon

Thank you for taking the time to leave us a review! We will let Beth know you were pleased with the service she gave you!

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