Fuel LagoonReviews 

516
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting they are well-made, functional, and often exceed expectations in terms of fit and material. Many appreciate the speedy delivery and efficient order process, with items arriving promptly and often quicker than anticipated. The service is frequently highlighted as excellent, with the team being helpful, proactive in resolving issues, and even accommodating custom requests. However, some customers also noted issues with product fit, finding certain covers to be loose or not as snug as expected, which could affect their functionality in adverse conditions. A few other people also felt that the delivery experience was problematic, with parcels being lost or delayed by the courier, or missing items in their order.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the excellent quality, perfect fit, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the excellent and high... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick dispatch and prompt... See more

Service

Customers had positive experiences with service, consistently reporting it as excellent, prompt, and fast.... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fuel Lagoon is a small Uk Company who take pride in providing quality, functional and stylish products. The Team @ F.L recently provided me with a five piece internal Thermal Cover Set and extern... See more

Company replied

Rated 5 out of 5 stars

Fab products! These van thermal screens fitted our Renault Master perfectly without breaking the bank! Perfect for blocking out the sun - keeping van cool and creating privacy during day/night. Easy t... See more

Company replied

Rated 5 out of 5 stars

I received a faulty item from the guys at Fuel Lagoon and they were really proactive in sorting the issue out, even allowing me to visit the premises to swap the item over and check it out before tak... See more

Company replied

Rated 5 out of 5 stars

I ordered a full set of thermal blackout blinds for a classic landrover 90 but needed them urgently for a road trip. Even though things were busy and they are made to order, Beth and Nancey got them m... See more

Company replied


Company details

  1. Truck Accessories Store

Written by the company

UK Family Business making Campervan accessories for the van lifers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

516 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(516)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company

Fantastic company. My black out blinds for my Mazda Bongo camper fit perfectly and have made a huge difference to my camper.
Highly recommend and will be ordering more products.
THANKYOU

January 5, 2026
Fuel Lagoon logo

Reply from Fuel Lagoon

Thank you! That's great to hear you are happy with your mazda bongo thermal blinds and particularly with the fit! Will be great to have you back again soon!

Rated 5 out of 5 stars

Great company

Prompt service
Excellent product and great follow up to a query. Would and have already recommended to a friend.

January 5, 2026
Fuel Lagoon logo

Reply from Fuel Lagoon

Glad to hear that you were happy with how we dealt with your query and that you were happy to recommend our company to your friend! We do try to offer the best customer service and high quality hand made products so thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Excellent quality

Excellent quality and fast delivery. This is my third purchase, I love these screen protectors! Even on the coldest day they stop ice on the outside and inside of my windscreen. All the neighbours comment on the car and the school kids beam! Well worth the money, they last year after year

January 5, 2026
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Reply from Fuel Lagoon

Great to hear you keep coming back for more! Thank you for taking the time to leave us a review! Im glad we are putting smiles on peoples faces! Its great that people we see how well our screen covers also work as frost protectors in the winter as well as black out blinds in the summer. Thanks for supporting our small family run business!

Rated 5 out of 5 stars

Super quick & speedy!

Super quick & speedy!

December 4, 2025
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Reply from Fuel Lagoon

Great to hear everything arrived safely, quickly and you’re happy with it! Happy camping :)

Rated 5 out of 5 stars

Initially received the wrong item

Initially received the wrong item. Exchange was handled very well and replaced immediately.

November 25, 2025
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Reply from Fuel Lagoon

I'm so pleased we were able to rectify this for you and you were happy with the service you received! Thank you for taking the time to leave us a review

Rated 5 out of 5 stars

Royal fail are useless

I havent recieved my order yet, this is because royal fail are useless.
Not to do with fuellagoon

November 27, 2025
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Reply from Fuel Lagoon

Hi Paul, its a shame you have felt the need to leave us this review. You messaged to say you had not received your item, we replied right away with the tracking number. It was delayed by the delivery company due to the very busy cyber week (black friday, cyber monday, lead up to christmas) the review you have left is a reflection on the delivery company not on ourselves. You placed the order on the 30th, you item is due for delivery tomorrow as we have explained.
Please consider changing your review to help support, small businesses.

Rated 5 out of 5 stars

Great customer service

Great customer service. Checked my order details before dispatch. Delivered quicker than expected. Product purchased was good quality and value for money. Would highly recommend.

November 25, 2025
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Reply from Fuel Lagoon

Pleased to hear you are happy with the fast delivery times and that you felt the product was good value for money it means a lot to us! Thank you for taking the time to leave us a review?

Rated 5 out of 5 stars

Exterior & internal covers

Very good product. Have used fuel lagoon in the past so it was a reason why I purchased again for our new vehicle. Good quality fits well. Definitely recommend.

November 12, 2025
Fuel Lagoon logo

Reply from Fuel Lagoon

Thank you for coming back to us and supporting our small family business, it means so much! Pleased to hear you would recommend us and feel the quality and fit is good!

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, great fitting product.

November 3, 2025
Fuel Lagoon logo

Reply from Fuel Lagoon

Great to hear you are happy with the fit of the item and the delivery! Thanks for choosing Fuel Lagoon, our small family business really appreciate it!

Rated 5 out of 5 stars

Excellent

Excellent - quick helpful service and arrived in days! Quality product....

November 3, 2025
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Reply from Fuel Lagoon

Great to hear you’re happy with your purchase! We put a lot of effort into sourcing quality materials for our camper van accessories, so your feedback means a lot. Thanks again!

Rated 5 out of 5 stars

Excellent customer service

September 22, 2025
Fuel Lagoon logo

Reply from Fuel Lagoon

Thanks so much for taking the time to leave us a review! We are happy to hear you are happy with the service!

Rated 5 out of 5 stars

Great company

Bought online after emailing customer service dept. Helpful advice and product was exactly what I needed- screen cover for older Hymer.

September 30, 2025
Fuel Lagoon logo

Reply from Fuel Lagoon

great to hear that you found are customer service supportive and helpful which meant you found the product you needed! Thanks for leaving us a review!

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