Fuel Lagoon is a small Uk Company who take pride in providing quality, functional and stylish products. The Team @ F.L recently provided me with a five piece internal Thermal Cover Set and extern... See more
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Review summary
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Fab products! These van thermal screens fitted our Renault Master perfectly without breaking the bank! Perfect for blocking out the sun - keeping van cool and creating privacy during day/night. Easy t... See more
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I received a faulty item from the guys at Fuel Lagoon and they were really proactive in sorting the issue out, even allowing me to visit the premises to swap the item over and check it out before tak... See more
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I ordered a full set of thermal blackout blinds for a classic landrover 90 but needed them urgently for a road trip. Even though things were busy and they are made to order, Beth and Nancey got them m... See more
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Company details
Written by the company
UK Family Business making Campervan accessories for the van lifers
Contact info
Unit 18 Boston Road, LE4 1AU, Leicester , United Kingdom
- 01163191641
- info@fuellagoon.co.uk
- fuellagoon.co.uk
4.7
Excellent
516 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Fuel Lagoon
Thanks so much for taking the time to leave us a review! It means a lot to our small family run business!
Excellent
Excellent
Very helpful and friendly to deal with. Our window covers arrived very promptly and fit the van perfectly and the build quality is superb. The added surprise of two teeny tiny quarter light covers not mentioned on the website (I think) make me giggle every time I put them on. Sooo much easier than trying to cover up the windows with makeshift curtains and clothes pegs.
May 27, 2025
Reply from Fuel Lagoon
Please to hear you are happy with the blinds for your camper! They are so worth it compare to makeshift options! Thanks for taking the time to leave us a review!
Disappointed
Disappointed. Asked for a screencover to fit van but they supplied one that doesn't fit well and can offer me nothing but to return it at my own expense. Customer contact is good but on the whole not good and could only resolve with a return, couldn't even offer something to get it restitched so it would fit
May 27, 2025
Reply from Fuel Lagoon
Hi, I am really surprised to see you have left us a 1* review, its really disappointing considering this is not an issue of our company at all and is very unfair. You ordered a screen cover tailored to fit a Renault Master. The vehicle you have is a motorhome based on a Renault Master. While our screen covers do fit on most motorhome's, your particular motorhome models overhang sits too low so the cover cant reach over the area it does on the usual standard Masters therefore it doesn't reach over completely as it should. What is interesting to us is that we actually offered you to return the screen cover for a refund as you said it didn't fit but instead you have kept the item??? And still think it's fair to leave us a review. You said you wanted to keep the item and have a refund as well? But if the item didn't fit why would you want to keep it? It was not a fault of the product itself just the fact your motorhome effected the fit of the cover. I will try to attach the photos that you sent of this so we can show whomever will be reading this review so they can see themselves there is no issue with the product but how it fits on your motorhome variation.
I hope you will take the time to consider how fair this review is and change it.
You paid £85 for this product, we can't make you a customised item especially for your unique vehicle for this price as it takes hours for our team to design a whole new cover (hence us offering to refund you)
Reply from Fuel Lagoon
Thanks for supporting our small family run business!
Reply from Fuel Lagoon
Thanks so much for taking the time to leave us a review! It means a lot to our small family run business!
Fast and friendly
Very friendly and responsive service.
Delivery very fast.
Just what we needed - a thinner version of the traditional silver screen for summer use and far less bulky
May 29, 2025
Reply from Fuel Lagoon
Thanks so much for taking the time to leave us a review! It means a lot to our small family run business!
Quality and Service
Ordered a set of thermal blinds and required quickly. They replied super fast and made my dates, which saved the day/weekend.
Super quality and service all round. Look no further than Fuel Lagoon
May 28, 2025
Reply from Fuel Lagoon
Pleased to hear we were able to work with you to get your blinds to you for your camping trip! Thanks so much for taking the time to leave us a review! It means a lot to our small family run business!
Excellent screen cover
We order a screen cover and it was delivered really quickly which was a pleasant surprise. Perfect fit in the van ad work really well. It packs up very small too and was a reasonable price. Overall an excellent product and great service
May 27, 2025
Reply from Fuel Lagoon
Great to hear you are happy with the way they pack up small, it does help when storing them in a van with limited space! Thanks so much for taking the time to leave us a review! It means a lot to our small family run business!
Reply from Fuel Lagoon
Thanks for choosing Fuel Lagoon, we really appreciate it!
Reply from Fuel Lagoon
Thanks so much for taking the time to leave us a review! It means a lot to our small family run business!
Love Fuel Lagoon…
Have ordered several items from Fuel Lagoon and have been very pleased. Reliable and prompt service, the products are of good quality.
May 27, 2025
Reply from Fuel Lagoon
Pleased to hear you like our company and keep coming back for more! Thanks for supporting our small family run business
Reply from Fuel Lagoon
Thanks for supporting our small family run business!
Ripped!!!
The windscreen cover arrived quickly and fitted fine but the second time we used it, it started tearing!!!
I wouldn't recommend the product.
I emailed the company but no response yet
May 30, 2025
Unprompted review
Reply from Fuel Lagoon
You emailed us on a Saturday, as a family run business we sadly do not work over the weekend so you have not given us a chance to respond to your message a look into this properly before deciding to leave a 1* review which is very unfair. As you will see from all our other reviews our screen covers are made to a high standard, we use good quality fabric and make them here in the UK. So if your screen cover has ripped, this is a very rare case and something we would have been happy to look into and help you with the issue. Please consider giving companies a chance to redeem any issue before going straight to leave a negative review which can be very damaging to businesses. This review is not a real representation of our business at all.
Great screen protector for our T6
Great screen protector for our T6. Quickly delivered and the protector fits well and feels good quality.
April 22, 2025
Reply from Fuel Lagoon
Thanks for taking the time to leave us a review :)
Already bought one screen cover from…
Already bought one screen cover from fuellagoon but annoyingly I've lost it so bought a replacement which I'm very pleased with. Arrived on time, great product I shall look after this one
April 28, 2025
Reply from Fuel Lagoon
Im pleased you are happy with our products. Thanks for taking the time to leave us a review :)
Very good product arrived in decent…
Very good product arrived in decent time frame for the work involved thank you
April 28, 2025
Reply from Fuel Lagoon
We're pleased to hear you are happy with the delivery times!
Great service and product
Great service and product. Very happy and can’t wait to get the door storage fitted
April 22, 2025
Reply from Fuel Lagoon
Thanks for leaving us a review!! Pleased to hear you are happy with the items :)
Great product
Great product. The quality and design are true to the description.
Extremely poor courier service with no communication as to why it was not delivered on my specified date, even after emailing them to ask why. Still no reply to date.
April 25, 2025
Reply from Fuel Lagoon
Hi Sean, sorry to see you feel our services is only worthy of 4* I have checked through our emails and can't seem to find a message under your email address. Please get in touch with regards to this so we can try and get that extra star back!
Reply from Fuel Lagoon
Perfect! Thanks for taking the time to leave us a review
Excellent Product & Company
Purchased the windscreen cover for the T5. Absolutely brilliant quality and first class service. Will be back for other items. 5*
April 30, 2025
Unprompted review
Reply from Fuel Lagoon
Thanks so much for this great review of our screen cover for the VW T5, we can't wait to have you back again soon
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