Tired of all the nonsense and underhanded tactics from UKFuels and Allstar, who of course monopolise, the company fuel market. So I've turned to Fuelmate, where everything is upfront, simple, honest a... See more
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See what reviewers are saying
This is the second company I have worked for where I have moved the fuel accounts over to Fuelmate. Having now been a customer for over 10 years I cant see anyone else I'd use. Easy to set up, honest... See more
Company replied
Our business has been with Fuelmate for many years. Dan, our contact has always been extremeley helpful and his email responses are quick and helpful. Their pricing is transparent and their invoices a... See more
Company replied
Good selection of fuel cards, covering most fuel stations. Price is ok, although it does help if you request they look at the prices every so often, to keep them competitive, which they have always do... See more
Company details
About Fuelmate
Written by the company
At Fuelmate, we offer a variety of fuel cards for all types of business, whether you need a single, or multi-card solution, we have a range of options to maximise your fuel savings.
Whether you’re in search of a single or multi-card solution our expert team will ensure the fuel cards you choose are the right fit for your business.
As a fuel card provider, we believe in the importance of customer service. We will assign you a personal account manager with a wealth of industry knowledge, taking the time to learn about your business to help you manage all aspects of your fuel procurement. We also believe in 100% transparency when it comes to fuel costs, which means no hidden fees or surprise bills.
The benefits of working with Fuelmate-
Streamlined fuel cards
- Ease your administration burden and eliminate the need for receipt processing or driver reimbursements.
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Dedicated to success
- Our mission is to help you save time and money. We work with you to ensure you get the most competitive solution.
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No hidden costs
- We believe in complete transparency when it comes to our product's pricing and costs, so there’s no surprises.
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Expert guidance
- Our friendly team means no spending hours on chatbots or on hold, we’re here to provide real help, from real people.
Contact info
Two Humber Quays, Wellington Street West, HU1 2BN, Hull, United Kingdom
- 0800 158 3582
- enquiries@fuelmate.co.uk
- fuelmate.co.uk
Always resolves any problems and…
Always resolves any problems and provides a first class professional service on time.
November 21, 2023
Unprompted review
Very professional team
Very professional team, Always a pleasure to speak to. Made their case based on figures and this made our decision to swap to them an easy one.
November 22, 2023
Unprompted review
The customer service is exceptional
The customer service is exceptional! No press 1 for this team or option 6 for that team straight through to a human being and every time they're able to assist with whatever my question may be!
Highly highly recommended.
November 22, 2023
Unprompted review
Great Service
I have used Fuelmate on a number of jobs now and I find them all very helpful and the cards can be used in many garages so never any problems getting fuel.
Invoices are clear and have all the information we need.
April 1, 2023
Unprompted review
Couldn't Recommend them more
I have worked with Fuelmate for a number of years now and have been very happy with the service I have received. I am always kept up to date with any changes and any queries are dealt with quickly and efficiently
I couldn't recommend them more
November 20, 2023
Unprompted review
Bonus Electrical receive amazing…
Bonus Electrical receive amazing service from Fuel mate. They are very quick to answer any queries we have and delivery of any fuels cards is very prompt
would highly recommend.
November 2, 2023
Unprompted review
5* service Having used Fuelmate many times over…
Having used Fuelmate many times over the years on high end TV Drama's, I highly recommend. Professional services with great customer service always. And great value.
May 31, 2023
Unprompted review
Highly Recommend
Our company has been using Fuelmate for a few years now and would highly recommend them. Tracy and the team are very helpful when I need replacement fuel cards and they always keep the fuel prices very competitive.
November 16, 2023
Unprompted review
Fuelmate - recommended
excellent company that we have used for around 5 years now. Would heartily recommend FuelMate to anyone.
November 16, 2023
Unprompted review
IMHO, the only trustworthy Fuel Card Company
These guys are the only ones that don't ramp up their margins when you are not paying attention. I've tried other card suppliers and Fuelmate allow you to get on with managing your business without having to worry if you're always on a good deal or not.
November 16, 2023
Unprompted review
Excellent and efficient customer service
November 16, 2023
Unprompted review
Reply from Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
Good prices and service
Fuelmate seem to keep fuel prices as low as they can rather than playing the games that many fuel suppliers play. Having the same constant point of contact is good and Tracy is always helpful and friendly.
November 15, 2023
Unprompted review
Reply from Fuelmate
Thank you so much for taking the time to leave us a 5-star review! We are so grateful for your kind words and feedback and will share with Tracey.
Excellent Fuel Card Supplier
Fuelmate made switiching over fuel card suppliers a very easy and smooth transition. All the staff we have dealt with are very helpful and friendly, and very quick to answer all our queries. We would highly recommend Fuelmate for all services they have to offer.
November 15, 2023
Unprompted review
Reply from Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
Very prompt service
Emailed a question and received a reply, from Joanne, very quickly, followed by phone call to clarify my query
November 15, 2023
Unprompted review
Reply from Fuelmate
Thank you so much for taking the time to leave us a 5-star review! We are so grateful for your kind words and feedback and will share with Joanne.
We have been customers of Fuel mate for…
We have been customers of Fuel mate for around 3 years now. No complaints, our accounts manager is quick to respond to enquiries
November 15, 2023
Unprompted review
Reply from Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
Exceptional service and phone…
Exceptional service and phone manner,dealt with our issues very quickly.
Many thanks
DENNIS BUTLER LTD
November 15, 2023
Unprompted review
Reply from Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
Great company to do business with
Great company to do business with. We've been with them for 8 years and I don't plan to move to any other fuelcard supplier. They are prompt efficient and polite whenever we need any help. Prices are always competitive.
November 14, 2023
Unprompted review
Reply from Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
Exceptional Customer Care
We have always found the Team at Fuelmate extremely helpful, constantly providing great customer care in a prompt and courteous way.
November 14, 2023
Unprompted review
Reply from Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
Been with Fuelmate for quite a while
Been with Fuelmate for quite a while. Whenever I have had an issue, a driver has lost a card and it needs stopping, or when I thought I had an issue with an invoice, they sorted out the issues, quickly.
I have what they call an online Portal, where I can see what I'm paying on a route map at different fuel stations, and can order or stop cards, which is easy to use.
I like the team there, and it doesn't seem too big as a company, as I always talk to the same people.
November 14, 2023
Unprompted review
Reply from Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
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