I had a problem with a lock in an older wheel clamp I had. I emailed Full stop explaining the problem, sent the lock mechanism to them and a replacement was sent FOC. Great customer service, I hig... See more
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Fantastic customer service , Chloe could not have been more helpful by sending the replacement lock and keys by first class post as I was going away. Arrived the next day. Thank you .😀
Lost 2 bars for our locks. Chloe was very helpful and efficient with ordering our replacements. Couldn’t have given better customer service!
Superb after sales service. The control box on my 8 year old mover had failed. I rang to order a replacement and instead of just taking the order they suggested that I spoke to their technician first... See more
Company details
Written by the company
Fullstop Security provides security solutions for the leisure industry. From caravan and motorhome wheel locks to hitch locks for all types of caravan, folding camper or trailer chassis.
Contact info
Peninsula Business Centre, IP92BB, Wherstead, United Kingdom
- 01473601200
- enquiries@fullstop-security.com
- fullstop-security.com
Poor service and quality
Lady I spoke to on the phone was rude and unhelpful and promised a callback that never came. I went on to order a replacement hex screw for a caravan wheel lock only for the hex head to collapse with a gentle turn of the Allen key. Terrible service terrible product. Was so disappointed with the rediculous price for one screw inc. postage I didn’t bother going back to them I just purchased a completely new wheel lock from their competitor instead. Very disappointing
October 3, 2023
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