Fundbox Reviews 4,390

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially regarding funding options and quick approvals. However, some customers also noted issues with their credit line being reduced without prior notice. A few other people also felt that the weekly repayment schedule was demanding. Some reviewers were not happy with the customer service, mentioning difficulties in reaching a responsive and knowledgeable human, and feeling that support was automated and unhelpful.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the helpfulness and knowledge of... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive, professional, and... See more

Payment

Customers consistently note positive experiences with payment, praising the flexible funding options and... See more

User experience

Consumers find the user experience to be largely positive, praising the ease of use and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you’re a founder, you’re crazy for not using them. Bluevine wouldn’t accept us because we were large enough for reoccurring rev, (200,000 yearly income, 70+ rev) wasn’t able to take our loan like a... See more

Company replied

Rated 5 out of 5 stars

The entire experience from funding to dashboard interface to the team is outstanding. It is rare to engage with a finance group that treats a small business with kindness, that SEES you and wants to h... See more

Company replied

Rated 5 out of 5 stars

I was behind on my taxes from a couple years of bad health problems which meant I didn't qualify for a number of traditional tools I was using (revolving business credit line). This filled the gap and... See more

Company replied

Rated 5 out of 5 stars

Jerrod C. on the payment team has been top notch! He has been willing to work with our company with all the ups and downs. He always follows though with what he says, and is constantly looking for ne... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Institution

Written by the company

Fundbox is a financial services platform powering the small business economy with innovative credit and payment solutions. We offer fast and intuitive access to business credit. Our goal is to unlock the potential of small businesses by giving them financial agility and peace of mind.

Fundbox Chosen As A 2019 Red Herring Top 100 North America Winner

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Awsome help.

February 17, 2026
Fundbox logo

Reply from Fundbox

Hi Juan, thank you for your kind review! We're happy to hear Fundbox is a helpful asset to your small business! We appreciate you choosing Fundbox to help grow your small business!

Rated 5 out of 5 stars

Ana from the payment support team…

Ana from the payment support team helped make an uncomfortable situation very manageable!! She is a pleasure to work with!!

February 17, 2026
Unprompted review
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Reply from Fundbox

Hi Reliable Restoration Family, thank you for your 5-star review, and kind words for Ana; we'll be sure this feedback is passed along! We're happy to hear Ana was helpful and able to make an uncomfortable situation better! Thank you again for choosing Fundbox, we truly appreciate it!

Rated 5 out of 5 stars

We just started working on stabilizing…

We just started working on stabilizing this company we bought and when we were struggling to find loans, Fundbox came through!

February 13, 2026
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Reply from Fundbox

Hi Robyn, thank you for your kind review! We're happy to hear that Fundbox was able to help in those early stages! We truly appreciate you choosing Fundbox, and look forward to continuing to help you meet your small business goals!

Rated 2 out of 5 stars

Excess fees with NO consideration

I had to switch my bank account due to fraudulent charges, and Fundbox decided to charge me multiple late fees even though it was only over a few days. When calling to question these fees a couple weeks later (once noticed on my account), they told me they "could have" reversed these earlier, but won't now. How pathetic. Another company padding pockets on excess fees.

February 12, 2026
Unprompted review
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Reply from Fundbox

Hi Brian, thank you for sharing this feedback. Please email feedback@fundbox.com with the email address associated with your account, and we'd be happy to look more into this.

Rated 5 out of 5 stars

Outstanding Support for Small Businesses – 11/10 Experience

As a small business owner, having financial partners who truly understand the realities of entrepreneurship makes all the difference — and Fundbox has been incredible to work with.

Their service is truly 11/10. From the beginning, the process has been clear, efficient, and supportive. What stands out most is their team — they consistently go above and beyond to help me navigate my business needs, offering guidance, flexibility, and solutions when it matters most.

Running a growing business comes with ups and downs, and Fundbox has been a reliable partner every step of the way. Their responsiveness, professionalism, and genuine commitment to supporting small businesses have made a meaningful impact on my ability to manage cash flow and continue growing with confidence.

I’m very grateful for their support and would highly recommend Fundbox to any entrepreneur looking for a financial partner that truly cares about your success.

— Julianne Alexandra
Small Business Owner

February 10, 2026
Unprompted review
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Reply from Fundbox

Hi Julianne, thank you so much for such a kind review! We're happy to hear that Fundbox has been a reliable asset to your small business, that our team is there to assist when trouble arises, and that we've been able to help your small business grow! We look forward to continuing to help your small business grow!

Rated 5 out of 5 stars

Reliable and prompt service

Reliable and prompt service. Very pleased.

February 11, 2026
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Reply from Fundbox

Hi RKMS Partners, LLC, thank you for your positive review! We're happy to hear Fundbox has been a trusted partner to your small business! Thank you again for choosing Fundbox, we truly appreciate it.

Rated 5 out of 5 stars

Business survival

My business was scammed for $35K back in December of 2025. Fundbox approved a sizable loan to cover my business expenses until we could make that money back, and they were very helpful in the process of trying to recover from this unfortunate issue. I highly recommend them if you find yourself in a pinch!

February 11, 2026
Unprompted review
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Reply from Fundbox

Hi Robert, thank you for your 5-star review, and recommendation! We're sorry to hear about such a significant loss, but happy to hear Fundbox was able to help keep your business afloat during that time! We look forward to help you meet your small business goals!

Rated 5 out of 5 stars

Great customer service

This is a great example of a company that allows you to transact with them online in a very streamlined way. However it's easy to talk to them and get someone on the phone when you need something.

I had a call with Anna on their team who helped me through a few things and she was very helpful and accommodating. I would highly recommend working with them

February 10, 2026
Unprompted review
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Reply from Fundbox

Hi Cris, thank you so much for your kind review, recommendation, and positive feedback for Anna; we'll be sure this feedback is shared! We're happy to hear that Fundbox has been a helpful asset to your small business, and that Anna was able to accommodate the needs of your small business! We look forward to continuing to help grow your small business!

Rated 5 out of 5 stars

Good, understand the terms and stick to them.

I was happy to use a straight forward service with no hidden fees or agenda.

February 9, 2026
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Reply from Fundbox

Hi Godson Ahukanna LLC, thank you for your positive review! We strive to be as transparent as possible, and we're happy to hear we've been doing just that! We truly appreciate you choosing Fundbox, and look forward to continuing to help you meet your small business goals!

Rated 5 out of 5 stars
Fundbox logo

Reply from Fundbox

Hi Edwin, thank you for your 5-star review! We're happy to hear that Fundbox has been a helpful asset to your small business, and that you're finding everything easy to use! We truly appreciate you choosing Fundbox!

Rated 5 out of 5 stars

Easy!!!!,!

February 8, 2026
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Reply from Fundbox

Hi Mississippi Boy Southern Kitchen, thank you for your kind review! We're happy to hear you're finding everything easy to use! Thank you again for choosing Fundbox, we truly appreciate it!

Rated 5 out of 5 stars

Very easy to use

January 25, 2026
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Reply from Fundbox

Hi Windy Pine Farm LLC, thank you for your kind review! We're happy to hear you're finding everything easy to use! We look forward to continuing to help you meet your small business goals!

Rated 5 out of 5 stars

Sabigh was wonderful to work with

Sabigh was wonderful to work with. He was patient, reviewed everything thoroughly and really took the time to understand what my business needed to succeed.

February 2, 2026
Unprompted review
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Reply from Fundbox

Hi Rebecca, thank you so much for your 5-star review, and kind words for Sabigh; we'll be sure this feedback is passed along! We're happy to hear Sabigh took the time to understand your business needs, and ensured everything was reviewed and explained in detail! We truly appreciate you choosing Fundbox, and look forward to continued success!

Rated 5 out of 5 stars

great service

great service , and fast

February 3, 2026
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Reply from Fundbox

Hi ST Pro, thank you for your kind review! We're happy to hear funds arrive quickly, and that you're having a great experience! We look forward to continuing to help you meet your small business goals!

Rated 5 out of 5 stars

Reese is Wonderful!

Reese was amazing and using Fundbox has been just what we needed. Thank you, Reese!

February 4, 2026
Unprompted review
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Reply from Fundbox

Hi there, thank you for your positive review, and kind words about Reece; we'll be sure this feedback is passed long! We're happy to hear that Fundbox has been a helpful asset to your small business, and that Reece took such great care of you! We truly appreciate you choosing Fundbox to help your small business grow!

Rated 5 out of 5 stars

Awesome

Awesome, Just wish they would give us more credit line.

February 3, 2026
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Reply from Fundbox

Hi PCC, thank you for your 5-star review, and feedback! We'll be sure this feedback is passed along to relevant stakeholders. We're happy to hear you're having a great experience! Thank you again for choosing Fundbox, we truly appreciate it!

Rated 5 out of 5 stars

Very easy to work with!

February 3, 2026
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Reply from Fundbox

Hi Totally Tankless FL Inc, thank you for your kind review! We're happy to hear that you've found Fundbox easy to work with, and that we're a helpful asset to your small business! We look forward to continuing to help you meet your small business goals!

Rated 5 out of 5 stars

Funds are quickly available and the…

Funds are quickly available and the process is very easy to navigate.

February 3, 2026
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Reply from Fundbox

Hi PDC Construction and Fabrication, thank you for your positive review! We're happy to hear that Fundbox is available to you when those cashflow needs arise, and that you're finding everything easy to use! We truly appreciate you choosing Fundbox to help your small business grow!

Rated 5 out of 5 stars

The representative was VERY helpful and…

The representative was VERY helpful and knowledgeable. Fundbox is easy to work with

February 2, 2026
Unprompted review
Fundbox logo

Reply from Fundbox

Hi Tony, thank you for your 5-star review! We're happy to hear that you had a positive experience with our Customer Support team! Thank you again for choosing Fundbox, we truly appreciate it!

Rated 5 out of 5 stars

Excellent support that truly helped my…

Excellent support that truly helped my business.

February 2, 2026
Fundbox logo

Reply from Fundbox

Hi Erika, thank you for your positive review! We're happy to hear Fundbox has been able to help your small business! We look forward to continuing to help you meet your small business goals!

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