Fundbox Reviews 4,390

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially regarding funding options and quick approvals. However, some customers also noted issues with their credit line being reduced without prior notice. A few other people also felt that the weekly repayment schedule was demanding. Some reviewers were not happy with the customer service, mentioning difficulties in reaching a responsive and knowledgeable human, and feeling that support was automated and unhelpful.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the helpfulness and knowledge of... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive, professional, and... See more

Payment

Customers consistently note positive experiences with payment, praising the flexible funding options and... See more

User experience

Consumers find the user experience to be largely positive, praising the ease of use and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you’re a founder, you’re crazy for not using them. Bluevine wouldn’t accept us because we were large enough for reoccurring rev, (200,000 yearly income, 70+ rev) wasn’t able to take our loan like a... See more

Company replied

Rated 5 out of 5 stars

The entire experience from funding to dashboard interface to the team is outstanding. It is rare to engage with a finance group that treats a small business with kindness, that SEES you and wants to h... See more

Company replied

Rated 5 out of 5 stars

I was behind on my taxes from a couple years of bad health problems which meant I didn't qualify for a number of traditional tools I was using (revolving business credit line). This filled the gap and... See more

Company replied

Rated 5 out of 5 stars

Jerrod C. on the payment team has been top notch! He has been willing to work with our company with all the ups and downs. He always follows though with what he says, and is constantly looking for ne... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Institution

Written by the company

Fundbox is a financial services platform powering the small business economy with innovative credit and payment solutions. We offer fast and intuitive access to business credit. Our goal is to unlock the potential of small businesses by giving them financial agility and peace of mind.

Fundbox Chosen As A 2019 Red Herring Top 100 North America Winner

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Smooth operation

everything so far has been very smooth and easy to use.
The flexibility is a great benefit to our growing business.

February 2, 2026
Fundbox logo

Reply from Fundbox

Hi ORXID LLC, thank you so much for your kind review! We're happy to hear that Fundbox has been a helpful asset to your small business, and you're finding everything easy to use! We truly appreciate you choosing Fundbox!

Rated 5 out of 5 stars

good service and right on time in…

good service and right on time in delivery on promises

December 15, 2025
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Reply from Fundbox

Hi Olugbemiga, thank you for your 5-star review! We're happy to hear you're enjoying Fundbox, and funds arrive to you as expected! We look forward to continuing to help you meet your small business goals!

Rated 5 out of 5 stars

Fundbox is awesome!

Super easy and user-friendly.

January 30, 2026
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Reply from Fundbox

Hi Virgo Business Solutions, thank you for your kind review! We're happy to hear you're finding everything easy to use! We appreciate you choosing Fundbox to help your small business grow!

Rated 5 out of 5 stars

Easy process!

Easy process!

January 30, 2026
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Reply from Fundbox

Hi Ramirez Maintenance Services, thank you for your 5-star review! We're happy to hear that you've found the application, and drawing process easy! We truly appreciate you choosing Fundbox to help grow your small business!

Rated 5 out of 5 stars

Quality support

Quality support

January 30, 2026
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Reply from Fundbox

Hi J Wyatt, thank you for your kind review! We're happy to hear that you've had a positive interaction with our Support Team! We look forward to continuing to help you meet your small business goals!

Rated 5 out of 5 stars

Michelle was amazing at addressing my…

Michelle was amazing at addressing my concerns and creating a custom plan that worked for me.

January 28, 2026
Unprompted review
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Reply from Fundbox

Hi Dr. Gozi Obuaya, thank you for your positive review, and kind words for Michelle; we'll be sure this feedback is passed along! We're happy to hear Michelle was able to provide a repayment plan that worked best for you and your small business! We thank you again for choosing Fundbox, we truly appreciate it!

Rated 4 out of 5 stars

I spoke with Sadigh today regarding…

I spoke with Sadigh today regarding some issues with my account, and I appreciate his professionalism. I am glad that he took the time to explain to me the product and expectations on my end in order to secure a smooth process in the near future. I only gave 4 stars because the company overall could have done a better job in onboarding me so that I am fully educated on how their product works, and I did expect better care of my account by way of education rather than spelling out risk and pitfalls if things go awry.

January 29, 2026
Unprompted review
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Reply from Fundbox

Hi Barry, thank you for your kind review, feedback, and positive words about Sabigh; we'll be sure this feedback gets back to Sabigh, as well as relevant stakeholders. We're happy to hear Sabigh was able to help explain how the product works, and ensured all expectations were clear moving forward. We thank you for choosing Fundbox to help grow your small business.

Rated 5 out of 5 stars

It helps me buy my inventory for…

It helps me buy my inventory for another sale.

December 26, 2025
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Reply from Fundbox

Hi Rosalee, thank you for your 5-star review! We're happy to hear Fundbox is able to help you stock up on inventory to keep your sales moving! We truly appreciate you choosing Fundbox, and look forward to continued growth!

Rated 5 out of 5 stars

fast funding

fast funding easy to understand terms

January 28, 2026
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Reply from Fundbox

Hi KTS Renovations LLC, thank you for your kind review! We're happy to hear Fundbox has been there when those cashflow needs arise, and everything was quick, and easy to understand! We look forward to continuing to help grow your small business!

Rated 5 out of 5 stars

Love fundbox… money right away at good…

Love fundbox… money right away at good price!!!

January 27, 2026
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Reply from Fundbox

Hi Valentina's Bakery, thank you for your kind review! We're happy to hear you're having a great experience, and that Fundbox has been there for you when those cashflow needs arise! We truly appreciate you choosing Fundbox to help meet your business goals!

Rated 5 out of 5 stars

I had a great experience with customer service

I had a great experience with my customer service rep Derice. He was very helpful, prompt, and knowledgeable, and he was able to quickly resolve my line of credit payment issue. I really appreciated the support and follow-through.

January 22, 2026
Unprompted review
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Reply from Fundbox

Hi Ana, thank you so much for your 5-star review, and kind words for Derice; we'll sure this feedback is passed along! We're happy to hear Derice took such great care of you, and was able to get things done in a timely, supportive fashion! We truly appreciate you choosing Fundbox to help grow your small business!

Rated 5 out of 5 stars
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Reply from Fundbox

Hi People First Integrity Financial Inc, thank you for your kind review! We're happy to hear Fundbox funds have been easily accessible when those cashflow needs arise! We look forward to continuing to help you meet your small business goals!

Rated 5 out of 5 stars

My experience has been amazing

My experience has been amazing! Using Fundbox allowed me to scale my business over the last year!

January 20, 2026
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Reply from Fundbox

Hi Kedz, thank you for your 5-star review! We're so happy to hear that Fundbox has been a helpful asset to your small business, and that we've been able to help scale your small business! We truly appreciate you choosing Fundbox, and look forward to continued success!

Rated 3 out of 5 stars

It’s pretty good not bad

It’s pretty good not bad

January 20, 2026
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Reply from Fundbox

Hi Sams Market, thank you for your review. We're happy to hear you're having a great experience. If you have any additional feedback you'd like share, please email feedback@fundbox.com.

Rated 5 out of 5 stars

Very easy to apply and use the site

Very easy to apply and use the site. Reasonable repayment terms

January 19, 2026
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Reply from Fundbox

Hi Counter Creations Plus LLC, thank you for your positive review! We're happy to hear you found the application process process easy, and that the dashboard is easy to use! We truly appreciate you choosing Fundbox, and look forward to continuing to help you meet your small business goals!

Rated 5 out of 5 stars

Is a Good Bank

Is a Good Bank. Thanks

January 19, 2026
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Reply from Fundbox

Hi Miguel, thank you for your kind review! We're happy to hear you're having a great experience! We look forward to continuing to help grow your small business!

Rated 5 out of 5 stars

Great company

Great company! Fast approval

October 30, 2025
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Reply from Fundbox

Hi Tuku Homes LLC, thank you for your 5-star review! We're happy to hear you're having a great experience, and the application process moved along quickly! We truly appreciate you choosing Fundbox to help grow your small business!

Rated 5 out of 5 stars

Has helped me stay on track during the…

Has helped me stay on track during the slow season.

January 15, 2026
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Reply from Fundbox

Hi Jonelle, thank you for your positive review! We're happy to hear Fundbox was able to help you maintain cashflow during the slow season! We appreciate you choosing Fundbox, and look forward to continued growth!

Rated 5 out of 5 stars

Great experience

Great experience! I recommend 100%

January 15, 2025
Fundbox logo

Reply from Fundbox

Hi Marcelo LLC, thank you for your 5-star review, and recommendation! We're happy to hear you're having a great experience! We look forward to continuing to help you grow your small business!

Rated 4 out of 5 stars

Bank connection issues sometime, otherwise good.

Great to have access to funds, expensive and bank account disconnects a lot which prohibits the autopay, but otherwise its a good resource.

January 15, 2026
Unprompted review
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Reply from Fundbox

Hi Jacob, thank you for your kind review, and feedback! We're happy to hear Fundbox has been a valuable resource for your small business, but sorry to hear you experience frequent bank disconnections. If you have questions about bank disconnections, please email feedback@fundbox.com with the email associated with your account, and we'd be happy to help. Thank you again for choosing Fundbox, we truly appreciate it!

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