Fund Ourselves Reviews 2,988

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 1 out of 5 stars

I wouldn't even give this company a star. Submitted a complaint and they have still not responded yet I know they are going into administration so will not respond to anyone. The phone lines are... See more

Rated 4 out of 5 stars

Great company when it comes to lending. Easy to navigate, pay loan off early and quick pay outs. I’ve always felt I could count on them as rarely ever been decline. The downsides to this are t... See more

Company replied

Rated 5 out of 5 stars

Never had any problems with this company, 👌 they always been helpful and always been understanding me. They helped me few times and I was managing repay, if u struggle u call them in time and exp... See more

Company replied

Rated 5 out of 5 stars

Excellent organisation! Short term loans for the people provided by the people! Have used Fund Ourselves on four or five occasions in the past to help fund my hobbies more expensive purchases. Have sp... See more

Company replied

Company details

  1. Financial Institution

Written by the company

Fund Ourselves is a UK high-cost short-term loan provider offering direct and peer-to-peer lending, providing short-term loans through our online application process. We are a group of passionate FinTech experts, coupled with a friendly customer support team with a shared vision to make a difference in the underserved consumer credit market. We aim to make credit accessible to those who need it and make financial lives simpler, better, and more convenient.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

they never let u down

they never let u down, took 4 loan so far... small ones couple 100 pounds they are fair, site working fine never had any issue so far, keep up the good work :)

April 25, 2024
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Reply from Fund Ourselves

Hello.

Thank you so much for the 5 stars!

We are happy to know we could meet your expectations and help you each time you have needed a helping hand.

We hope we have helped enough each time to fix your emergencies and thank you for choosing us.

All the best.

Fund Ourselves team

Rated 4 out of 5 stars

Straightforward and open site

Pretty straightforward site to navigate, handy if you can afford the interest on the repayments

April 23, 2024
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Reply from Fund Ourselves

Hello Talia.

Thank you so much for the review and for rating us.

We apologise we are unable to provide you with a 5 star service and if you have any further feedback you would like to provide to ensure we provide a 5 star service at all times, we would appreciate this..

All the best.

Fund Ourselves team

Rated 5 out of 5 stars
Fund Ourselves logo

Reply from Fund Ourselves

Hello.

Thank you so much for the 5 stars!

We are happy to know you had a great experience with no issues.

We hope we could fix your emergencies and we appreciate the time you sparred to share this.

All the best.

Fund Ourselves team

Rated 1 out of 5 stars

Won’t bother again

Had loans in the past all paid on up and on time.
I’ve try to reapply and it just states ‘not active’
Very strange … will use another company

April 20, 2024
Unprompted review
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Reply from Fund Ourselves

Hello.

Thank you for your review.

With the information you have provided, this may mean that your application was not fully completed. You can complete your application at any time by simply logging in to your online account.

All the best.

Fund Ourselves team

Rated 5 out of 5 stars

Good service

Good service, quick decision & helpful staff 10/10

September 29, 2023
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Reply from Fund Ourselves

Hello Simon.

Thank you for the kind words and for sharing your feedback with us.

We are glad you had a good experience with our services and we will be sure to provide this feedback back to our customer service team.

All the best.

Fund Ourselves team

Rated 5 out of 5 stars

Trustworthy easy to use service

Trustworthy easy to use service, money deposited quickly. Definitely recommend.

April 19, 2024
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Reply from Fund Ourselves

Hello Katie.

Thank you for the 5 stars!

We appreciate the trust you put in us to provide you with a great service and we are glad we met your expectations.

Thank you again for your time and for the recommendation as it means a lot to us.

All the best.

Fund Ourselves team

Rated 5 out of 5 stars

It is very helpful and doesn’t need…

It is very helpful and doesn’t need proof of your identity. It charge you lot of money when you choose to pay monthly but if you pay early it’s less. It is very helpful for me

April 19, 2024
Unprompted review
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Reply from Fund Ourselves

Hello Maty.

Thank you for the wonderful review and for rating us 5 stars!

We are happy know you got to save some money on your loan by repaying early. We hope we could fix everything and put you back in a better position.

All the best.

Fund Ourselves team

Rated 5 out of 5 stars

Brilliant idea and great idea to help…

Brilliant idea and great idea to help people I am so grateful

April 15, 2024
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Reply from Fund Ourselves

Hello Mandy.

Thank you for for the 5 stars!

We appreciate the kind words and we are glad you found our services useful.

All the best.

Fund Ourselves team

Rated 5 out of 5 stars

Super easy to understand.

Super easy to understand.

Would recommend.

April 13, 2024
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Reply from Fund Ourselves

Hello Andi.

Thank you so much for the 5 stars and the kind feedback.

We are glad you found our services easy to understand, and we appreciate your recommendation very much.

All the best.

Fund Ourselves team

Rated 5 out of 5 stars

Clear and no hidden charges

It was clear and straightforward

April 13, 2024
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Reply from Fund Ourselves

Hello Yomi.

Thank you for the 5 stars!

We are happy to hear you had a straight forward time with our services and we hope we could meet all of your expectations.

All the best.

Fund Ourselves team

Rated 1 out of 5 stars

I wouldn't recommend

I wouldn't recommend. I switched banks and now can't make manual payments with the new debit card details (despite there being enough money in my account.) It just doesn't go through. Now I'm worried it will affect my credit score. I tried calling them several times and it just disconnects. Tried again today (Saturday) but they close at 1pm. I also emailed and they didn't reply. Stay away...

April 13, 2024
Unprompted review
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Reply from Fund Ourselves

Hello Howard.

Thank you for taking the time to leave your review and we apologise that this error has occurred.

We have identified, in some circumstances, there are difficulties with cards issued by specific banks, and we are currently in the process of trying to resolve the issue.

Rest assured, we have actions in place for customers who make payments on time to make sure credit files are not impacted.

We trust this answers your concerns.

Kind regards

Fund Ourselves team

Rated 5 out of 5 stars

trusted me from the very first loan and…

trusted me from the very first loan and always offered generous repayment for early settlement

April 12, 2024
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Reply from Fund Ourselves

Hello.

Thank you so much for leaving such a king review and for sharing your experience with us and the community.

We are happy to hear you got to save money on your interest by repaying early and we hope we could fix everything.

All the best.

Fund Ourselves team

Rated 5 out of 5 stars

Quick &easyc

April 12, 2024
Unprompted review
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Reply from Fund Ourselves

Hello Jon.

Thank you for the 5 stars!

We are glad you had a quick and easy time with our services and we hope we could fix your emergencies.

All the best.

Fund Ourselves team

Rated 1 out of 5 stars

If you've had multiple loans with them…

If you've had multiple loans with them over a short period of time I.e upto 3 years the likelihood is they've let you 'hardcore borrow ' which constitutes mis selling of a financial product.

I'm waiting on 4.5k in redress from them, tried to low ball me offering 1500, I declined, they offered 2800, I declined and went to the ombudsman.

They are currently using CRS debt collection agency to try to pressure me into accepting their offer.

Rogue lender, beware!

April 11, 2024
Unprompted review
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Reply from Fund Ourselves

Hello.

Thank you for your feedback and all is noted.

All the best and we apologise that you had cause to complain.

Fund Ourselves team

Rated 5 out of 5 stars

Very happy customer

Thank you very much for your help, I can always rely on them, I would give 100 stars if it were possible.

April 5, 2024
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Reply from Fund Ourselves

Hello.

Thank you so much for the 5 stars!

Your kind words reassure us that we are on the right track and we are glad we could leave another customer happy.

All the best.

Fund Ourselves team

Rated 5 out of 5 stars

Would recommend

I’ve used these twice now, easy application staff are lovely…. Just frustrating when your bank doesn’t allow them to collect your payments at the end of the month! (Depends which bank you’re with) I have had to make manual payments to them each month to pay off my loan.. it’s not fund yourselves fault … it’s the bank! Some reason except other loan companies in past to pay off your loan monthly just not these!! I have had no issues with fund yourselfs tho.. I would recommend them

April 4, 2024
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Reply from Fund Ourselves

Hello Lorraine.

Thank you so much for the wonderful review and we apologise for the inconvenience with the error with your bank.

We are glad we could meet the rest of your expectations, and we appreciate the recommendation.

All the best.

Fund Ourselves team

Rated 5 out of 5 stars

Great for small loans

Easy to apply for. Repayments are reasonable and automatically collected. Can't fault at all.

April 2, 2024
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Reply from Fund Ourselves

Hello Gaynor.

Thank you for taking the time out of your day to share your review and rate us 5 stars!

We love to hear you had an easy journey with us, and we are glad we could meet your expectations.

Thank you once again, and we wish you all the best.

Fund Ourselves team

Rated 5 out of 5 stars

Great

Again superb

March 29, 2024
Unprompted review
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Reply from Fund Ourselves

Hello.

Thank you for rating us and for sharing your feedback with us and the community.

We are glad we are able to provide you with a great service each time you have needed our help.

All the best.

Fund Ourselves team

Rated 5 out of 5 stars

Good experience

Very helpful and clear. Helped me alot

March 28, 2024
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Reply from Fund Ourselves

Hello.

Thank you so much for taking the time out of your day to share your review and rate us.

We are grateful for the 5 stars, and we hope we could help enough to fix everything.

All the best.

Fund Ourselves team

Rated 5 out of 5 stars
Fund Ourselves logo

Reply from Fund Ourselves

Hello Lisa.

Thank you for the 5 stars!

We are glad you had an easy experience with our services and we hope we met your expectations.

We also hope that we fixed your emergencies and everything is now back on track for you.

All the best.

Fund Ourselves team

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