I wouldn't even give this company a star. Submitted a complaint and they have still not responded yet I know they are going into administration so will not respond to anyone. The phone lines are... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great company when it comes to lending. Easy to navigate, pay loan off early and quick pay outs. I’ve always felt I could count on them as rarely ever been decline. The downsides to this are t... See more
Company replied
Never had any problems with this company, 👌 they always been helpful and always been understanding me. They helped me few times and I was managing repay, if u struggle u call them in time and exp... See more
Company replied
Excellent organisation! Short term loans for the people provided by the people! Have used Fund Ourselves on four or five occasions in the past to help fund my hobbies more expensive purchases. Have sp... See more
Company replied
Company details
Written by the company
Fund Ourselves is a UK high-cost short-term loan provider offering direct and peer-to-peer lending, providing short-term loans through our online application process. We are a group of passionate FinTech experts, coupled with a friendly customer support team with a shared vision to make a difference in the underserved consumer credit market. We aim to make credit accessible to those who need it and make financial lives simpler, better, and more convenient.
Contact info
Unit 1d, 36 Woodstock Grove, W12 8LE, London, United Kingdom
- 08000318169
- hello@fundourselves.com
- fundourselves.com
3.7
Average
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic and easy website to use
February 13, 2024
Reply from Fund Ourselves
Hello Paul.
Thank you for the 5 stars!
We are glad you found our website easy to use, and we hope your journey with us went smoothly.
All the best.
Fund Ourselves team
Used to be a good but uselss at the moment
Used to be a good provider really helped with vets bills on and off.
If you are applying recently go else where due to a "technical" error by the payment team they are still accepting applications and approving them but nothing is being paid out. After 36 hours the loan is cancelled. Don't leave a marker on your credit score for these people who can not make the fundamental part of depositing the loan you are taking out.
It has been happening since Monday now and looks like it will not be fixed anytime soon so people head my warning steer cmesr until this issue is fixed.
February 14, 2024
Unprompted review
Reply from Fund Ourselves
Hello CJ.
Thank you for taking the time to share your feedback, and we apologise for this issue.
We are currently working hard to fix it and we will be sure to be up and running in no time.
We apologise for the inconvenience.
Fund Ourselves team
Brilliant service
Brilliant service. During COVID I lost my job and this ruined my credit score but this service still considered me and allowed me to get a short term loan.
Rates are a bit crazy so I advise taking up their option to pay the total early.
Best use of this service is to use for emergencies that you can pay off the total amount within a few days.
February 12, 2024
Reply from Fund Ourselves
Hello.
Thank you so much for the wonderful review and we are so happy we could help you during a difficult time.
We hope we have kick started the journey on improving your credit score.
All the best and thank you for the time you took out of your day to share your feedback.
All the best.
Fund Ourselves team
Shocking company - Avoid
Shocking company. Told I was approved for a loan, then told the money was on the way, 24 hours later nothing and no response to email or feedback on the site so I phoned. I was told it this was due to a technical glitch they just didn't bother telling me about but funds would be in my account by 10pm, 10pm and no money.
The site does tell me when my next repayment of the money I haven't received yet so that's always handy.
February 12, 2024
Unprompted review
Reply from Fund Ourselves
Hello Craig.
Thank you for your time, and we apologise that you have been affected by this issue.
We always try to provide a great service to our customers, and unfortunately, issues arise from time to time that we are unable to control.
We thank you for your patience and we confirm we are working hard to fix the issue.
All the best.
Fund Ourselves team
Got offered loan but still no money in…
Got offered loan but still no money in account 😠
February 12, 2024
Unprompted review
Reply from Fund Ourselves
Hello Chris.
Thank you for t,he feedback, and we apologise for the delay.
If you still have not received your funds, please complete the secure form with your details and we will look into this.
All the best.
Fund Ourselves team
Wouldn't borrow from fund ourselves…
Wouldn't borrow from fund ourselves again interest rate is more than you borrow
February 11, 2024
Reply from Fund Ourselves
Hello Thelma.
Thank you for your feedback and we apologise that you feel we have charged more than borrowed.
Please note that we would never charge more than 100% of the amount borrowed.
If you believe we have done this, please contact us on 0800 368 9553 or send us an email to hello@fundourselves.com and we will investigate this matter.
Kind regards
Fund Ourselves team
Declined payment
Bin payin back every month and this payment as bin declined and now
gona be charged contacted bank and no problem my end
February 12, 2024
Unprompted review
Reply from Fund Ourselves
Hello Paul.
Thank you for your feedback, and we apologise that you have experienced this error.
Please complete the secure form with your details, and we will investigate this matter.
Kind regards
Fund Ourselves team
Kind regards
Fund Ourselves team
Excellent organisation - Great experience
Excellent organisation! Short term loans for the people provided by the people! Have used Fund Ourselves on four or five occasions in the past to help fund my hobbies more expensive purchases. Have spoken with them via telephone and they are friendly and knowledgeable.
February 8, 2024
Reply from Fund Ourselves
Hello Adrian.
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience if needed.
At Fund Ourselves, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
We appreciate your time and we will pass this feedback to our customer service team as they will be thrilled to receive this feedback.
All the best.
Fund Ourselves team
Took out a loan all confirmed and…
Took out a loan all confirmed and signed just after 1pm and still not recieved anything at 8:30am the following day. So paying interest on a day possibly 2 that I have not had money on :(
February 10, 2024
Unprompted review
Reply from Fund Ourselves
Hello.
Thank you for your feedback and we apologise that you have experienced this delay.
Please complete the secure form with your details and we will investigate this matter.
Kind regards
Fund Ourselves team
Great for lending money in quick time
January 31, 2024
Reply from Fund Ourselves
Hello Jean.
Thank you so much for the 5 stars!
We are glad we could provide you with a speedy service and we hope we could fix your emergencies.
All the best.
Fund Ourselves team
Fund ourselves is very brilliant…
Fund ourselves is very brilliant service easy to use, they give a all the details required when taking out a loan, they also explain before you take any sort of loan out with them how the cost for taking out the loan will be, which is brilliant
February 7, 2024
Reply from Fund Ourselves
Hello Emily.
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated.
We are glad we could leave another customer happy and we’ll continue working hard to make every interaction with Fund Ourselves exceptional and memorable.
Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
All the best.
Fund Ourselves team
The access to an advance is a welcome…
The access to an advance is a welcome one however the interest rates are far too greedy...
January 28, 2024
Reply from Fund Ourselves
Hello Anthony.
Thank you for the feedback, and we apologise that we were unable to meet all of your expectations.
We always provide our customers with all the loan information before any funds are released, and at Fund Ourselves, you can repay your loan at any time and save money on your interest with no extra fees or charges.
However, we hope we could help you in some way with your emergencies.
All the best.
Fund Ourselves team
Reply from Fund Ourselves
Hello Jaypeth.
Thank you for your feedback, and we apologise that we were unable to meet your expectations.
We do, however, always try and be as transparent as possible and provide our customers with the cost of the loan before any agreement is entered into.
We apologise again and wish you the best.
Fund Ourselves team
Quick and easy
February 4, 2024
Reply from Fund Ourselves
Hello James.
Thank you so much for the kind words and we are glad you found our services quick and easy.
We hope your entire experience with us met your expectations, and if you have any other feedback to provide to ensure we provide a 5-star service at all times, please do let us know.
All the best.
Fund Ourselves team
Have been paying my loan back…
Have been paying my loan back successfully early every month. On my last payment date the payment was somehow declined. I am now being charged interest for each day late even though I have more than enough money and have had no issues until now magically on my last payment my card is declined
February 3, 2024
Unprompted review
Reply from Fund Ourselves
Hello.
Thank you for your feedback, and we apologise that you are experiencing this issue.
Please complete the secure form with your information, and we will investigate this matter and then provide you with a response.
Kind regards
Fund Ourselves team
i had a loan with these before without…
i had a loan with these before without any problems but today im apply around 2pm and money still not recieve 😧
February 5, 2024
Unprompted review
Reply from Fund Ourselves
Hello Marek.
Could you please fill in the secure form with your information if you have not yet received your funds and we will investigate this matter as soon as possible.
Kind regards
Fund Ourselves team
Very easy and fair process
January 26, 2024
Reply from Fund Ourselves
Hello Laura.
Thank you so much for the 5 stars.
We are glad to know that you found our services easy to use.
We hope we met your expectations and that you had an easy journey throughout your time with us.
All the best.
Fund Ourselves team
I’ve had a loan with these before and…
I’ve had a loan with these before and had no problems, but I went for it at 5:30PM yesterday afternoon and I still haven’t received my loan even though it says within an hour🥺
February 4, 2024
Unprompted review
Reply from Fund Ourselves
Hello Keeley.
Thank you for your feedback.
Could you please fill in the secure form with your information if you have not yet received your funds and we will investigate this matter as soon as possible.
Kind regards
Fund Ourselves team
FANTASTIC HELPFUL SERVICE
January 24, 2024
Unprompted review
Reply from Fund Ourselves
Hello Hermione.
Thank you so much for the kind words and for rating us 5 stars!
It is our pleasure to help you, and we hope we exceeded your expectations on your journey with us.
All the best.
Fund Ourselves team
not received money 22 hours and still
i am approved but 22 hours later still nothing in my bank account
February 2, 2024
Unprompted review
Reply from Fund Ourselves
Hello.
Thank you for your feedback and for bringing this to our attention.
If you have not yet received your funds, please complete the secure form with your information and we will investigate this matter straight away.
All the best.
Fund Ourselves team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.