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Rated 1 out of 5 stars

Someone claiming to be from your team has given us thes account details to pay for services. Pleass advise. Is this authentic? Account Name: Adam Abdulraheem Bank: Lead Bank Routing Numbe... See more

Company replied

Rated 1 out of 5 stars

I made a campaign but after 1 month and multiple e-mails, I have received 0 response from them. It's like they don't even exist. Because it is useless, I tried deleting my account, but even that is no... See more

Company replied

Rated 5 out of 5 stars

I put this fundraiser on hold while trying to raise funds for my late wife Kiki's chemotherapy treatments in Malaysia. It failed miserably, and as a consequence she died on the flight (which the docto... See more

Company replied

Rated 5 out of 5 stars

It was amazing how quickly we were able to meet and exceed our $30K goal for the stim bike for Kelda's brain injury rehab. The ability to drive the campaign through social media was a huge factor in i... See more

Company replied

Company details

  1. Software Company

Written by the company

Crowdfunding for positive impact. Easy, effective, and free. Certified B Corp. Trusted by over 7000 nonprofits from global organizations to local volunteer groups, alongside countless personal causes, FundRazr’s comprehensive cloud-based solution makes it easy to maximize donor reach, mobilize volunteers, and steward loyal supporters, while providing unmatched visibility and value to corporate sponsors. FundRazr is more than just a traditional crowdfunding platform. We offer best-in-class, enterprise-grade fundraising functionality and innovative donor engagement capability to optimize giving results. https://fundrazr.com


Contact info

3.3

Average

TrustScore 3.5 out of 5

214 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

So Easy!

What a wonderful program to benefit our children! Thank you for all your help and coaching. This was easy.

November 1, 2017
Unprompted review
Rated 5 out of 5 stars

Fundrazr delivers

Fundrazr delivers. I had a terrible experience with GoF***Me, moved to Fundrazr last spring, and am very happy to have moved. I especially like the way funds are immediately transferred. (GoF***Me allowed my donations to accumulate and then stole them!!!!) The one thing I haven't figured out at Fundrazr is a super-easy way to thank donors. If there is a system alerting you to a donation and offering an easy way to thank the donor I haven't found it. But other than that, Fundrazr is perfect.

October 3, 2017
Unprompted review
Rated 5 out of 5 stars

It really did help

It really did help in an addition to family and love ones being unbelievably supportive. The only thing that I mind was the 2.5% +$.30 charge per transaction. I did not notice or read that until the end but I do understand why. 😕

August 19, 2017
Unprompted review
Rated 5 out of 5 stars

first time Crowd Funding

I choose this Crowd Funding because of their support system. I needed money for legal fees for Small Claims Court. I was impress with this Crowd Funding site. The others I contacted not much of support. FundRazr was perfect for a beginner like myself.

July 27, 2016
Unprompted review
Rated 4 out of 5 stars

Great quality, but take a lot of the pie

We used FundRazr to help raise money for our trip to the Club Baseball World Series, and it was easy and convenient. The only thing I was not a fan of was how much they pull from the campaign. If you have contributors giving small amounts of the money, the $.30 transaction fee kills you.

May 18, 2016
Unprompted review
FundRazr logo

Reply from FundRazr

Thanks for your feedback, Tyler! We're glad to hear that you successfully raised money for the Club Baseball World Series! $.30 transaction fee is something we can't control - it totally depends on the payment providers. However, we just dropped our platform fee - so it is 0% now!

Rated 3 out of 5 stars

Easy to use but charges are ridiculous

Your site was easy to use but i have an issue with the charges you put in place. We were donated nearly $7000 for our project to support indian orphanages to buy footballs, kits and sporting equipment. Of this 7 grand you took your 7% which works out at around $450. This money could have bought a whole football teams shirts and equipment in India. There is no way in the world that your costs for maintaining the website overheads etc. could have been anywhere near this figure.

To be honest i dont know how you can get away with this. It's almost criminal! i would be interested to know how much of your revenue goes to charity if any. SORT IT OUT GUYS.

February 9, 2016
Unprompted review
FundRazr logo

Reply from FundRazr

Hi Johny,

Congratulations on raising nearly $7000 for your project!

Regarding our fees, FundRazr charges the recipient a fee of 5% + the Payment Provider fees (typically 2.9% + $0.30 USD per transaction) that are mandated by payment providers like PayPal and WePay, not FundRazr.

The 5% fee is actually among the lowest fees in the crowdfunding industry (See here for comparison: http://crowdfunding.ca) and is designed so we can cover our operational costs, and also because using our service gains a fundraising campaign much more exposure (and as a result, more contributions) than it would receive otherwise, through our industry-leading sharing features and Facebook integration.

We do also support several non-profits and charities throughout the year, most recently the Startups Care initiative for the Greater Vancouver Food Bank Society in December, as we are all here because we're passionate about making a difference and supporting our communities.

If you have any questions, please don't hesitate to contact us at support@fundrazr.com.

Trish

Rated 4 out of 5 stars

Need editable "subject" heading for emails!

Very helpful staff and easy to use platform. Had no issues adding perks or maintaining the page.

Would really like to edit the subject line for emails. I think it becomes easy for followers to delete the email before opening and reading as the campaign progresses. When they all appear the same in the inbox there's nothing to hook them into openimg it.

Otherwise great experience!

January 21, 2016
Unprompted review
Rated 4 out of 5 stars

Nice features, WAY too many "suggestions"

I like the way FundRazr is set up and the features it offers, BUT there is WAY too much interference from "coaches," too many suggestions and WAY WAY too many emails. Most people doing crowdfunding are probably already experienced in how to manage it, so people don't really need to have their hands held through every step of the way. It was really annoying.

January 12, 2016
Unprompted review
Rated 5 out of 5 stars

A great site. Did exactly the job it should.

We set up a campaign with FundRazr in April the day after the dreadful news of the earthquake disaster in Nepal. My husband is from here and I have been here many times.
This site is easy to use and linked to social media sites. Word got around and money was raised quickly and easily. Payment went through to the site to our paypal account, where it could then be transferred it to Nepal. We launched the campaign on Sunday and instantly received donations, by Monday money started arriving in Nepal and was given to families who had been affected. We were able to work at an incredible speed thanks to FundRazr. Importantly we were able to send updates on FundRazr site to the donators so they could see how their money was being used.
FundRazr charges a commission which is a suitable amount and we were happy to pay this as the cost of building our own site to launch a similar campaign would have exceeded the amount they charged. The admin team were quick to reply to any questions. There are no hesitations in recommending this site. Thanks FundRazr.

January 4, 2016
Unprompted review
Rated 4 out of 5 stars

Easy to Use

FundRazr was straight-forward and easy to set-up. I didn't really feel like the "coaching" was necessary in my case, as my fundraiser was very successful and their coaches comments appear just to be churned out without anyone from FundRazr really knowing how your project is going. I liked how easy it was to post to Facebook and that I was notified when someone made a contribution, but those notifications unexpectedly stopped toward the end and FundRazr can't figure out what happened. Overall, a good experience and I may use them again in the future.

December 29, 2015
Unprompted review
Rated 4 out of 5 stars

Nice website no personalisation

Great platform for info sharing and raising funds though missed a personal subpage creation option for the project. People would be more motivated to raise funds when they can create a subpage for any project.

November 25, 2015
Unprompted review
Rated 5 out of 5 stars

User friendly and Seamless to use

It was so easy to set up, fees are reasonable. You get the funds transferred into your bank account and PayPal account quickly! Support is offered to you if needed. Very positive experience.

November 18, 2015
Unprompted review
Rated 5 out of 5 stars

we reached our goal in 14 hours!

FundRazr was simple to use, easy to set up, follow the guidelines, 1, 2, 3 and make some artistic choices. They provide great advice for a successful campaign and the fees and costs are very well spelled out in advance - no surprises.

We reached our goal of $1500 in 14 hours and got a lot of compliments on the lovely fund raising site.
Thanks FundRazr. I will use you again if i need to

November 4, 2015
Unprompted review

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