Amanda at Chichester cared for my m with great compassion from the initial consultation through to the day of the funeral. She made the whole process run smoothly and provided support and reassuran... See more
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Chichester Coop Funeralcare were superb from start to finish. They kept my family supported and fully informed every step of the way. Special mention goes to Amanda (especially due to computer hacking... See more
Company replied
nicole From co op hazlemere was absolutely lovely through the whole process . so so glad we stumbled across them on the extremely strange day of dad's passing, from the 1st phonecall they were so re... See more
Company replied
The staff were brilliant, nothing was too much trouble for them making sure the smallest details were just as we wanted them. We first met Holly who initially dealt with us. She was very kind and very... See more
Company replied
Company details
Written by the company
We promise to give you the best end of life care, support and experience with a compassionate and ethical approach. Whether you’re arranging a funeral now or planning for the future, we’ll give you the time, understanding and respect to ensure a fitting tribute. The Co-operative Funeralcare are available 24 hours a day, 7 days a week. Our funeral homes are in accessible locations across the south of England in Berkshire, Dorset, Hampshire, Isle of Wight, Somerset, Surrey, Sussex and Wiltshire.
Contact info
1000 Lakeside, Western Road, PO6 3FE, Portsmouth, United Kingdom
- 0800 008 6878
- info@funeralcare.co.uk
- funeralcare.co.uk
4.8
Excellent
2K reviews
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Hasn’t replied to negative reviews
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Steph at Caring Lady was amazing
Steph at Caring Lady was amazing with our needs, requests and constant questions!
The whole team made the day memorable and without hitch.
Thank you all xx
May 14, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that Steph at our Peacehaven funeral home was able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Your branch manager was a very…
Your branch manager was a very effective and helpful professional. Her name was Cathy
May 20, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that Cathy in our Rowner branch was so helpful and professional.
We will pass on your kind words.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Final Journey
Everything went with dignity, I appreciate the way in which my wife was treated with care and the care given to myself and family.
May 20, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Paulsgrove funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
I would go again to this company as without their help and guidance we would not have coped well at all.thankyou
Right from the start and all the way through the terrible period of losing our loved one, the co-op funeralcare team where absolutely wonderful, caring,supporting, helping us with details of what to do next each step of the way,not only that but they ask what you would like them to do to give husband a great send off and every request within reason that we made was for filled. We say 5 stars to the co-op and it,s teams
April 11, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Dawn
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Andover funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
How will from Basingstoke helped us all…
How will from Basingstoke helped us all the way through our ordeal he made it all so much easier for us could not thank him enough
May 16, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Mrs Cavanagh
Thank you for taking the time to leave a review. We are pleased that Will from our Basingstoke branch was so helpful and made arranging the funeral so much easier.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Fantastic experience
Fantastic experience, made what could have been a difficult process into a very smooth and successful day.
Very friendly service.
May 21, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Linda
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Farnborough funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Organising a direct cremation
Kim at the Cosham branch was kind and compassionate . My Dad wanted a direct funeral and the details were explained clearly . The follow up calls from Kim were appreciated at such a sad time .
April 29, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that Kim at our Cosham funeral home was so kind and compassionate whilst you were arranging your dad's funeral.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
We had fantastic service with friendly…
We had fantastic service with friendly staff especially Sandra and Jon helping us through the process.My Brother David and l would like to thank you so much.
May 23, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that Sandra and Jon in our Hove branch helped you and your brother through the funeral arrangements.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Jane was wonderfully helpful through…
Jane was wonderfully helpful through the whole thing :-)
May 28, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Alex
Thank you for taking the time to leave a review. We are pleased that Jane in our Newport funeral home was able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
The team were very supportive
The team were very supportive and helpful, kept us informed and made us feel our late loved one was treated respectfully while in their care.
Thanks all
May 14, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Louise
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Aylesbury funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Peacehaven funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Everything was straight forward and…
Everything was straight forward and explained fully. The care and compassion given to me by James was faultless.
April 21, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that James and the team in our Fratton funeral home was able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Was a first class funeral
Was a first class funeral made to our wishes.
Day went smoothly with no worries.
May 21, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Cowplain funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Apart from some confusion over co op…
Apart from some confusion over co op havant, and co op Southern, everything was very professional and understanding, Jayne ball was kind and sympathetic.
May 19, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Mark
Thank you for taking the time to leave a review. We are pleased that Jayne in our Leigh Park funeral home was so kind and sympathetic.
We will pass on your kind words.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Second time.
This is the second time my family has used this Funeral Director. From start to finish every wish was taken on board and carried out to the letter. I would recommend this company wholeheartedly. Thank you to everyone concerned when dealing with our funerals.
May 23, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Philip
Thank you for taking the time to leave a review. We appreciate you choosing us again. We are pleased that our colleagues in our Hove funeral home could carry out your wishes and provide support during these difficult times. Thank you for recommending our services.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
ABSOLUTELY amazing!
Cathy was ABSOLUTELY amazing!!!! She helped me to sort out my mum's funeral every step of the way. Empathetic, kind, caring, informative, supportive and just wonderful. I would recommend the Co-op funeral services with no reservations whatsoever. If I could give TEN stars, I would!
April 23, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Mrs Barker
Thank you for taking the time to leave a review. We are pleased that Cathy in our Rowner funeral home was so kind, caring and supportive whilst arranging your mum's funeral.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Racheal and jane from the leigh park…
Racheal and jane from the leigh park co-op funeral home were absolutely amazing they treated my mum with the most upright respect they made her look beautiful and also treated myself and two brothers with the most upright respect they literally went above and beyond to make sure my mums funeral went the best as a family we can not thank them ladies enough for everything they done for us from Sarah Fowler
May 22, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Sarah
Thank you for taking the time to leave a review. We are pleased that Rachel and Jane in our Leigh Park funeral home were so respectful and took such good care of your mum.
We will pass on your kind words.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Excellent service.
Nicola was amazing- she made the entire difficult experience bearable.
No hard sell, listened to our requests and ensured we had the funeral the family wanted. Thank you.
April 22, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Dear Paul
Thank you for taking the time to leave a review. We are pleased that Nicola at our East Cowes funeral home made this difficult time more bearable and ensured that you and your family had the service that you wanted.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Shocking Service!
After losing my son in January I entrusted the Farnborough branch as my family had been using them for the past 40+ years. What a mistake this was! So many errors made by Kerrie the worst being I was unable to say a final goodbye to my boy!
The lack of communication and efficiency caused such added heart break and turmoil.
Please don't let this happen to your loved ones....
February 20, 2025
Unprompted review
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are truly sorry to hear that your experience with us fell short of the high standards we strive to uphold.
We are pleased that our Area Client Experience Manager, Ali Davison, was able to work closely with your family to address and resolve your concerns. Your feedback has been incredibly valuable in helping us identify areas for improvement, and we appreciate the opportunity to make things right.
Once again, please accept our sincere apologies for the issues you encountered at our Farnborough funeral home. If there’s anything more we can do to support you, please don’t hesitate to get in touch.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
Professional and helpful.
May 6, 2025
Reply from The Co-operative Funeralcare - Southern Co-op
Thank you for taking the time to leave a review. We are pleased that our colleagues in our Gillingham funeral home were able to offer the best care, support and experience.
Kind Regards
Claire McGinty
Client Experience & Aftercare Manager
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