Co-op Funeralcare Reviews 

It was very comforting, personal, and reassuring.

The staff were friendly from booking an appointment to actually purchasing a plan. There was no pressure as to what plan you purchased just information on each one.

The politeness, and helpfulness of the staff. Their ability to console the bereaved in such a manner that, they feel comfortable to express themselves fully. The staff's knowledge goes a long way to making the bereaved know that they have chosen the correct funeral directors. The staff maintain a calming atmosphere which is important. Overall, a pleasant experience, under the circumstances.

My husband and I did funeral plans online. It was so simple and only took me about 15 mins to do each one. We are also dojng our wills with the co op that was easy to do too. Just waiting for our video call to wrap it up.Very happy that we have got everything sorted. Highly recommend and far cheaper than local companies.

my husband is now in a care home,Claire came to the home and sorted everything out with both of us,very happy with her taking the time to explain thing's out to him ,would recomend Co op to everyone

I took my plan out over the phone. I was listened to, which enabled me to choose the right plan for me.

Great service. The call guy was kind, patient and funny. Really helped me make the right choices.

I was able to arrange things online to my satisfaction without the need to speak to anyone.

March 2026, My mum was picked up from my property. I was quoted a price, (confirmed no price increase later). Not a single phone call or email for over a week from Co-op Funeralcare? I was told by a manager they would not uphold my quote price as it was not in writing and they had no one with the names in their offices? My quote increased another £400? After lengthy emails they offered to refund me £100. I would be very careful when dealing with this company they we’re dishonest and disgusting with the way I was treated at a very difficult time.

It was very easy to arrange a funeral plan.

Friendly , patient and informative staff. Face to face consultation - very important for elderly people with a fear of the internet
Good value for product selected

Simple forms, plan arrived within 10 days. Bought & paid for exactly as I wished.

Co-op Funeralcare, Southchurch Drive, Clifton, Nottingham. Wonderful, kind, helpful. Thank you for your kindness - the whole team, Toni, Anja, Sheryl you were so kind and helpful. Anja Laidler, Funeral Celebrant, so caring and the Drivers on the day, all wonderful, caring and respectful. The service at Wilford Hill was perfect. Thank you we are so grateful Christine, Dawn, Simon, Ben & David

The process of getting a funeral plan was made easy to do by Marcia Mills who explained everything in detail about the plan we were buying.. Excellent friendly service...

Very easy to understand. Expert conversation over the phone then bought policies for us both on line and able to pay by credit card. Took about 10 minutes to complete forms on-line.

Easy to understand online application and it’s a great company to deal with

They where very helpful and went through everything I may need and would like also well as different oppositions.
Highly Recommend Strood Co-op Funeral care Branch

I was quite anxious about choosing my mother’s funeral package, she has Alzheimer’s and can no longer do it for herself. Fortunately mum had written what she wished for before her disease progressed so with Zoe’s caring, kind and helpful guidance I was able to with ease. I would highly recommend the service at Co-op Funeralcare

It’s the personal service of the co op that makes the difference.
Met face to face with Ian at my local funeral home. who helped me purchase a funeral plan of my choice.

Very helpful, expert and professional service.