We are brother and sister and we recently used Co-op Funeralcare on Huddersfield Road, Barnsley for our Mum's funeral. We met with the lovely Danielle there and she fully explained everything in detai... See more
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Review summary
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Joanne from the failsworth co op branch went all out to help us as a family she was very warm helpful understanding she explained everything as we said my partner who had sadly passed away wanted a di... See more
Company replied
We went to the Co-op Funeral Care to arrange our funerals. We were greeted by a lovely lady who made the experience, very pleasant, she was knowledgeable, answered all our questions with confidence... See more
Company replied
Donna Was absolutely fantastic had so much interest in both of us Dealt with our needs and what we wanted with straight forward clear understanding of the plan we wanted the experience was lovely... See more
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4.7
Excellent
6K reviews
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The service I received from The Co-op…
The service I received from The Co-op funeral care in Rustington West Sussex was very professional. The Team member Kirsty showed compassion and went through every step of the journey I was trying to organise for my late partner.
It’s a very upsetting time trying to get things done but Kirsty always greeted me with a smile and reminded me she would always be there for me on this journey. A true professional Co-op staff member. Thank you so much🩷X
July 9, 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Heather, we are very pleased to hear that you were well looked after by one of our many fantastic team members, during what can be an upsetting process. Thank you for sharing your experience and for choosing Co-op.
^Take care, Victoria
THE WHOLE EXPERIENCE WAS MORE THAN I…
THE WHOLE EXPERIENCE WAS MORE THAN I EXPECTED, KAREN AND JO WERE SO CARING AND SUPPORTIVE. NOTHING WAS TOO MUCH TROUBLE. I HIGHLY RECOMMEND THE CO-OP, THEY MADE LIFE A LITTLE EASIER. LOVELY, LOVELY PEOPLE.
July 6, 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Sylvia, we can't thank you enough for providing your feedback. We are very happy to hear that you had a positive experience with our staff, Karen and Jo. Your feedback allows us to continue providing similar experiences to many others.
^Best wishes, Victoria
Although it’s something I’m not looking…
Although it’s something I’m not looking forward to I was very happy about the way it was conducted very professional and respectful I now have piece of mind that when the time comes my family will be looked after thank you xx
July 16, 2026
Unprompted review
Reply from Co-op Funeralcare
Hello Alan, we understand that it can be a daunting experience, so we're glad to have been able to put you at ease throughout the process. Thank you for sharing your feedback with us.
^Take care, Victoria
Staff very professional kind respectful…
Staff very professional kind respectful went above and beyond for us regarding my husbands passing
June 3, 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Michelle, we're very sorry for the loss of your husband. Thank you so much for sharing your experience with us. We're very glad to hear that you were treated professionally and with respect by our staff.
^Best wishes, Victoria
Everything was as expected
Everything was as expected. Nice calm environment. Knowledgeable lady, very helpful and made me feel at ease.
July 14, 2026
Unprompted review
Reply from Co-op Funeralcare
Hello Rebecca, many thanks for your lovely review. We're so pleased that your visit went smoothly and that you appreciated our peaceful atmosphere. It is wonderful to hear that our colleague provided such clear guidance and put you completely at ease.
^Best Wishes, Simon
Found it very difficult to arrange a…
Found it very difficult to arrange a face to face appointment at the Crownhill, Plymouth branch. Told someone would call and never did. Eventually the appointment was made with Nigel Harding and all went well.
Remember to take identity documents and the person arranging the funeral has to have their own method of payment
July 17, 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Bill, thank you for your review and feedback. We note your initial difficulty in arranging a face-to-face appointment at our Crownhill branch in Plymouth and we're very sorry for the lack of communication you experienced before meeting with Nigel Harding. We're glad everything went well once you sat down together and we appreciate you sharing those helpful reminders about identity documents and payment methods to assist others. We'll be sure to pass on your feedback with the team.
^Best Wishes, Simon
We were treated with respect
We were treated with respect, and made to feel comfortable. The process was explained to us in an excellent way, by a knowledgeable and professional member of staff, Zoe.
July 17, 2026
Unprompted review
Reply from Co-op Funeralcare
Hello Ian, thank you for your review. We're so pleased that you were treated with respect and made to feel completely comfortable during your visit. It is wonderful to hear that Zoe provided such an excellent, professional walkthrough of the process.
^Best Wishes, Simon
Excellent service clear and concise in…
Excellent service clear and concise in the information provided for by Zoe explained everything .
July 15, 2026
Unprompted review
Reply from Co-op Funeralcare
Hi and many thanks for your review. We're so pleased to hear you experienced excellent service and that Zoe provided such clear and concise information while explaining everything to you.
^Best Wishes, Simon
Peter's funeral
We contacted co-op Funeralcare in Eastcote to arrange my brothers funeral. From the moment we walked through the door there was a warm welcome. We weren't rushed in organising the event. Everything was explained in detail. Thank you Danielle. The funeral director Jon and his team were very respectful of my brother and of my family. They all made the whole experience bearable at such a sad time. We would definitely recommend Co-Op funeral care Eastcote.
July 22, 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Mrs Bremner,
I'm so very sorry to hear of the loss of your brother Peter, and appreciate that you trusted us to give him the send off he deserved. It's lovely to hear that the team at Eastcote, including Danielle and Ian, supported you through this difficult time with warmth and respect.
Sending you and your family our warmest wishes,
^Cheryl
A Helpful Professional Service
The person who assisted us was clear and concise. She moved quickly through the things we knew and understood and spent longer explaining the things we weren't so sure about. WE didn't feel rushed or pressured and were given the time we needed to make informed choices
July 17, 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Tina,
We know these conversations can be difficult so I'm really glad to hear that you felt unrushed and understood. It's important to feel that you've been given enough time and information to make the choices that are right for you. Thank you for choosing Co-op Funeralcare.
Best wishes,
^Cheryl
where looked after
Myself and my wife where looked after, very friendly helpful staff listening to everything we said we wanted for our funeral really nice
July 15, 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for taking the time to leave a review. I'm so pleased to hear you and your wife felt looked after by our friendly team. We really appreciate you choosing Co-op Funeralcare.
Take care,
^Cheryl
The experience was most helpful and were giving good guidance.
We were most impressed by the way we were treated and the excellent information given which put us at ease. The staff member was very understanding and knowledgable and helped us with all our questions.
July 15, 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Anne, thank you for taking the time to leave us a positive review. I'm pleased to hear your found our staff member understanding and knowledgeable, and that they were able to answer all your questions 💙 ^Take care, Michelle.
Excellent service from Claire
The co-op agent was excellent she informed my wife and myself on the information regarding a Direct Cremation the cost and what was involved with this type of service
She put us both at ease
July 17, 2026
Unprompted review
Reply from Co-op Funeralcare
Hi, I'm so glad to hear our staff member was able to assist you and put you and your wife at ease. Thank you for taking the time to leave us a kind review, we really appreciate it 💙 ^Take care, Michelle.
funeral plans
The staff were very efficient , listened to what i wanted. Great that you can pay in installments.
July 13, 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Mrs Cornwall, thank you so much for leaving us a positive review. I'm happy to hear you found our staff to be efficient and that they listened to your wishes 💙 ^Take care, Michelle.
I was put at ease by the whole…
I was put at ease by the whole experience,pain free and all expectations met
July 15, 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Margaret, I'm glad to hear we were able to assist you, and that our staff both put you at ease and met your expectations. Thank you for taking the time to leave us a positive review, we really appreciate it 💙 ^Take care, Michelle.
Simple booking process
The online process of booking a pre-arranged funeral was easy and comparing prices with competitors for Coop members was competitive.
July 15, 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Alistair,
Thank you for taking the time to leave us a review.
We're pleased to hear that you found our online funeral plan process easy to use and that, as a Co-op member, you found our plans to be competitively priced. We appreciate your kind feedback.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
Fiona (hedge end branch) helped us to…
Fiona (hedge end branch) helped us to put together the perfect send off for our dad.she guided us through every aspect the process ,I had never arranged a funeral before everyone was so helpful and patient and kind .would highly recommend.
June 9, 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Irene,
We're pleased to hear that Fiona and the team at our Hedge End Branch were able to guide you through arranging your dad's funeral with such kindness, patience and care. We understand that arranging a funeral for the first time can feel overwhelming, so it's wonderful to know you felt supported throughout the process.
Take care,
^Elan
Friendly and professional service
Friendly and professional service. Everything explained in detail, exactly as we wanted
July 13, 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Sandra, Thank you for taking the time to leave us a review.
We're delighted to hear that you received friendly and professional service, and that everything was explained clearly and in detail. It's wonderful to know that your experience was exactly as you wanted.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
Professional polite and helpful in…
Professional polite and helpful in setting up funeral plan. Would recommend to other people looking for similar service.
July 13, 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for your kind words, Les. I'm delighted to hear we could provide a polite and professional service, and be helpful in setting up your plan
^Mike
Great service
The information I received was explained in a way that was easy to understand,I chose a plan that was right for me the gentleman who sold me the plan gave me plenty of time to think about it answered all my questions in great detail i am very happy with the service i received would recommend to family and friends.
July 15, 2026
Unprompted review
Reply from Co-op Funeralcare
Your recommendation to friends and family is appreciated, thank you so much! I'm pleased you were able to choose the plan that worked for you and that you're happy with the service you received
^Mike
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