I realised that this company is excellent. Since they help me and my husband on our review. I'm fully giving them 100% rate. Thnk u very much Escalation team.
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At first I set up a trial subscription. Without canceling from my side, this would be extended. I didnot think of the cancelling ... so the subscription money was taken from my account. When I found... See more
I have probably sent twenty emails to them and a man called BOB replied and said if and only if I leave a very good review will I get a full refund ,what a load of lies that was ,DO NOT have anything... See more
It is very frustrating that every time I send an email, the response is within 10 days whereas on the 29th December I received an email that it will be 5-7 business days. It is already the 10th... See more
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I realised that this company is…much excellent.
I realised that this company is excellent. Since they help me and my husband on our review. I'm fully giving them 100% rate. Thnk u very much Escalation team.
Thanqx very much for solving my problem…
Thanqx very much for solving my problem within minutes thanx alot
Don't subscribe you will be in trouble and you will beg for your own money
Don't subscribe you will be in trouble, they will charge your card without your knowledge every month and they will inform you that they will cancel and refund but they will not. They ask you for the review even if they took money from your account and not refund.
Resolved my query promptly thanks
My experience on this website was…
My experience on this website was smooth and easy to navigate. The product descriptions were clear, the checkout process was straightforward, and I received confirmation of my order quickly. The delivery arrived on time and the items matched the description. Overall, I found the website reliable and user-friendly.
Thank you escalation team
Thank you escalation team for reaching and helping me regarding of my account...
My experience was great hoping to get…
My experience was great hoping to get what I'm promised to get by the site
Fungadget contacted me promptly after I…
Fungadget contacted me promptly after I emailed. I am hoping a refund of your charges will be as prompt. Thanks
They respond quickly
Supporting staff (Imani) was very friendly, quick, and helpful
Being in communication with a friendly, efficient, personable and help by Imani made the process very smooth and efficient. Imani was able to answer all questions and with utmost respect and swiftness.
They couldn't solve my problem and…
They couldn't solve my problem and there are no normal goods here.
They try to solve the problem but they still messed up this mess.They solved the problem
Issue is being dealt with great
Issue is being dealt with great. Emily reach out to fix it.
The team is incredible and full of…
The team is incredible and full of kindness, very fast answer very clear, I really recommend a lot
The company listened to my grievance…
Diamond listened to my grievance and agreed to resolve it.
I have probably sent twenty emails to…
I have probably sent twenty emails to them and a man called BOB replied and said if and only if I leave a very good review will I get a full refund ,what a load of lies that was ,DO NOT have anything to do with them .now after seeing this post they have said ple delete this review and you will get a full refund ,to me they are con artists
It was a good experience the employee…
It was a good experience the employee is understanding and helpful
I would like to thank my supporter…
I would like to thank my supporter Kevin for his help and quick response and assistance.
Feedback from the Escalation Team
The feedback given back to me from the Escalation Team is honest with a personal touch, which I appreciate, and I am thankful!
Service was good
Service was good. Good customer service provided by kas.Highly appreiciate it
Mr. Bob
Mr. Bob is very cooperative & he is handling my case very much nice manner
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