I realised that this company is excellent. Since they help me and my husband on our review. I'm fully giving them 100% rate. Thnk u very much Escalation team.
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See what reviewers are saying
At first I set up a trial subscription. Without canceling from my side, this would be extended. I didnot think of the cancelling ... so the subscription money was taken from my account. When I found... See more
I have probably sent twenty emails to them and a man called BOB replied and said if and only if I leave a very good review will I get a full refund ,what a load of lies that was ,DO NOT have anything... See more
It is very frustrating that every time I send an email, the response is within 10 days whereas on the 29th December I received an email that it will be 5-7 business days. It is already the 10th... See more
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Good experience
I had a good experience. I had a problem of a refund and the agent Declan was very helpful with that. They provide good services
The company is doing well and doing…
The company is doing well and doing good things
i recommended to all
i recommended to all. it is very good service i appreciate all the team who guide me I am very grateful to you especially Mr. Edith who resolve my issue such a gentleman he is overall very good service Many thanks.
excellent product
excellent product. its fine and secure. work so well, i love it
Kurt is helpful!
Emily has given me great assistance…
Emily has given me great assistance while addressing important concerns
Emily reached out to assist
Cancel account
The constant feedback and explanation…
The constant feedback and explanation of the attending consultant about my case was great and deeply appreciated.
Alero is in touch and helping to resolve the issue.
The process was explained very clearly, and Alero stayed in touch with me to resolve my issue, always maintaining a friendly and transparent service.
Great follow up and attention for a…
Great follow up and attention for a refund from Kurt
Thank you
Yes, Thank you for handling my case with respect and care. Imani Thank you.
Refund in process
Hello, The attention that Daisy gave me was very correct. She contacted me to help me with my refund, so thank you Daisy for your kindness.
I somehow ended up with membership…
I somehow ended up with membership subscription and paying for a gift card. To my knowledge is not what I initially wanted. Kai at Customer support was extremely helpful and patient in canceling my membership. Thank you so much.
Mason was helpful
My issue was handled and resolved…
My issue was handled and resolved beyond my expectations
Claire is in touch and helping to…
Claire is in touch and helping to resolve the issue.
Thank you
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