Funsportspot Reviews 

I contated for a concern yeasterday 4th June and Escalation team and there representative elsa has guided and resolved my issue empathetically.

good and fast attention

Ann assistance.
I am being helped by Ann. She has been very supportive and helpful.

Good service. Just struggling to get my refund.

Maya was really helpful and understanding with my issue. this was corrected quickly and efficiently

Aly is nice. Pls cancel my account. These guys are scammers.

I joined Facebook to buy a wardrobe that was advertised with a discount, stating I would only need to pay the remaining €10. I went ahead and made the purchase, but I never received any invoice or payment confirmation. Later, I realized it was a scam – they took the money without sending the product. I tried to contact them to request a refund, but they kept giving false promises and misleading replies. It was a completely fraudulent experience and I felt scammed. Be careful and do not trust this website!

After my initial complaint, I am still getting bombarded with the same email, which I can only imagine is being copied and pasted each time its sent. Sometimes multiple times a day, always a couple of times a week and seem to be in batches following the one previous for days on end. I will copy and paste the email below for reference, being asked to remove a review following them supposedly sorting out my complaint, is this common practise? I've never been asked to remove a review before, albeit negative I belive this is a true reflection of my experience with this company. They have tried to use scare tactics, bribery and being down right rude in sending repeated emails and not replying to any that I have sent, I get the same reply almost as if it is run by bots 👀 if my complaint had been sorted and dealt with correctly in the first place then I may of considered placing a positive review to show the experience but this has not happened so here is another star for their incompetence

"Hi Jenna,

I hope this message finds you well. I’m reaching out to follow up on our previous communication regarding your recent experience with our service.

As noted in our earlier message (which you can find in your inbox if you'd like to review it), we’ve thoroughly reviewed your case and have taken the following steps to resolve the matter:

A full refund has been issued for the subscription charge. Depending on your bank, it may take a few business days for the funds to appear in your account.

Your membership has been canceled to prevent any future charges.
Your account has been deactivated from our website.

We’re truly sorry for any inconvenience or misunderstanding caused, and we’re grateful for the opportunity to make things right. Your feedback is incredibly valuable to us and helps us improve our service and communication.

As a final note, if you feel that your concern has now been addressed and resolved to your satisfaction, we would kindly ask you to consider removing or updating the public review or comment you left regarding this experience.

While we completely respect your right to share feedback, negative reviews—even those based on issues that have since been resolved—can continue to affect us significantly. If you feel the situation has been handled fairly, your help in updating or removing the review would be sincerely appreciated.

You can remove your comment by clicking here:

Once again, thank you for your time, understanding, and cooperation. If you have any further questions or concerns, please don’t hesitate to get in touch.

Warm regards,
Anne
Quality Assurance Team"

Thanks 'Anne' if that's really your name.... no I will not remove my review and I do not wish for your company to keep contacting me anymore. As I have said in my previous contact with your colleague Josh, a number if my comments have been ignored and I have not been treated correctly. I am sick of your repeated emails saying the same thing over and over..... you are not resolving this issue and have not dealt with any of it in the correct manner.

Hello, I have just made a purchase from you but although it has been 1 month, there has been no positive development. Therefore, I request a refund of the payment.

I had bad experience with funsportspot as they are deceiving people stealing there money through fake advertising on Facebook and social media sites for fake offers and when u just click on the link it will redirect u for their website charging u 10 usd without any notification or any service given or buying any stuff !!

When contacting their customer services they won’t do nothing regarding this and they will not return ur money back also u will just try to convince u to delete the negative feedback rather than refunding the money back ..
Take care all they are fraud !

Regarding the refund - The company was helping me very well.

I was reverted to this website after completing an order twice for a pair of nike sneakers. After being scammed twice I was quite upset as it had cost me 2USD twice. I immediately cancelled the membership. I am so glad Alero contacted me and took the time to investigate this case as this shows importance of customers whether still members or not

I bought an item on a Facebook Ad which was from this company and somehow itsigned me up for the subscription even though I specifically unticked this option. When I emailed them to ask what was going on, they deny any knowledge of the product that was sold using their ad, and told me I would have to pay for the first Membership payments. When I further complained they cancelled my membership and I don’t think I’m going to have to pay but I have proof that I paid them for the product, and I want a full refund. I’m not getting clear answers, this seems like a scam, and whilst their customer service is quick, It’s very vague and unhelpful.

Kate was very helpful and supportive

Company doing well Bob is in touch with me every step of the way he's resolving my issue very well very helpful
Thank you

Thank you for the smooth and fast assistance, Kurt.

I had some concerns with funsports and immediately wrote an email to them. Though it took a while, they were helpful and assisted me really well.
Special thanks to Emerald for reaching out and giving an extra mile. Thank you for your service.
I am still waiting for my refund. I was really disappointed upon reading other reviews about funsports. I hope they don't mislead people.
All in all, I still want to thank Emerald for her promise to help me resolve my concern.

I appreciate Elsa reaching out to the client.

I had an issue with an charge, but the customer service team was very kind and resolved my case efficiently. I appreciate their prompt response and the solution provided. Excellent service and attention.

Your agent Elsa contact me and she solve my problem. Thank you Elsa very much.