Furnicoliving Reviews 

Delivery was very prompt and everyone I spoke to within FurnicoLiving was very friendly and very helpful.

Excellent service with friendly and helpful staff. Delivery was very quick and we love our sofas!

We ordered our Aston sofa bed a week ago and it came last night, amazing communication from start to finish and the sofa is stunning 😍

Hassle free delivery and seems good value for money

Efficient fast deliver excellent quality highly recommend

Earlier delivery than originally stated. Delivery’s guys were nice polite and chatty. Put my boxes exactly where I wanted them to go. Everything went smoothly from purchase to setting up my garden furniture. Really simple assembly.

Honestly so impressed with my new garden set I absolutely love it and cannot wait for weather to change to get in the garden and use it,

Easy to deal with fast delivery great sofa

Absolutely terrible company. Bought outdoor garden set it arrived 3 weeks late as was lost apparently only to arrive and it's got multiple problems with it complained to company only to be told they would refund me £50.an insult to say the least. Be very aware

Excellent service, quality furniture and the delivery driver was very helpful in unloading.

Bought a sofa and chair from fabb furniture not knowing it was made by furnico.in December 2023 reported a fault to fabb furniture still waiting for the repair.been in touch with fabb furniture who said they are chasing the supplier for the part that has been ordered no confidence in there warranty

Ordered what i believed to be a 3 seater sofa and chair from furnico living back in January, all fine with delivery good communication to arrange this etc. Unfortunately I was not home when my partner signed for this but he advised me that this was a lot smaller than a 3 seater, although it is the same as the image in the photo given it stated 3 seater and chair that is what I had expected. A couple of days later a woman called checking I was happy. I informed her that the sofa was a lot smaller than I thought, she asked if there was measurements when ordering and I advised there was not. Anyway I only paid a sale price sp didn't particular argue that hard about, she offered to send a ottoman box as a gesture. I can confirm this has still not arrived nor do I expect it too. The sofa itself is really poor quality, cushions are sinking in and when lying down you can feel the wood in the arms. As I only paid 450 for both I'm not too fussed as will look to buy a newer set in the near future with a reputable company however I am so glad I didn't purchase one of the more expensive sofas which was my initial intention. Personally I would avoid this company when it comes to sofas. My last sofa bought from DFS I had since 2012 although some wear and tear it is still in pretty good condition at my mother in laws, I can't imagine any of there sofas will last a year nevermind 12+

I ordered a 3 seater sofa for my pensioner mother took weeks to arrive and when it did they came quite late in the rain. The box was damaged and the delivery people wouldn't wait for her to check the sofa she signed the paper as they said they were in a rush and had to quickly go. On opening the sofa there were a few holes contacted the company that said as you have signed to say no damage you can not have a replacement or refund. There was no mentioning that signing meant that the sofa was in a good condition they wanted photos I've sent photos and been back and forward with emails for 3 months. They said if you want to return it it must be in original packaging and you have to arrange return yourself how is that even possible original packaging is damaged and how are you suppose to return a 4 seater sofa yourself! They have offered to give £50 back but however still waiting been weeks since they said very bad company. Never ever order from this company they are scamming people selling damaged goods and claiming that they are not damaged.

Hi I order my corner sofa which took 2 weeks from ordering to receiving it which was great and quick but when it was delivered I received x2 right hand side and a corner in stead of a left and right. On opening the two we found that one of them was damaged and the trim was coming off , the delivery people were great and took photos and got on the phone to the company to sort the two problems out no problem with them . Then we were told on the phone we would get the replacement sofa end by the weekend but nothing arrived I got on the phone to be told I would have delivery on the Monday but Monday afternoon came and phone to see what was the problem only to be told that it wasn’t being delivered until Tuesday took yet another day off work on the Tuesday for delivery and it came late only to unravel the new end to find the trim on this one coming off too the delivery people took photos but left it here so I wasn’t without . Got on the phone again only to be told to email the complaint department but got nothing back phoned again to be told I couldn’t get another replacement as we had already had one but it wasn’t our fault as they sent the wrong part out in the first place I only give this company 1 star for the delivery people as they were lovely

I ordered the Aston sofa bed, was a bit of a mix up with the order, but was rectified and fixed in less than a week.
Customer service was really good and all emails were responded to quickly. The two delivery men were courteous and respectful. Delivery was around 9pm, we are in the north east , so I’m guessing we were probably one of the last drop offs . Absolutely love the sofa, it’s beautiful and it’s feels and looks really good quality. I will definitely be ordering from this company in the future and will highly recommend.

I bought a I placed an order for a corner sofa through your sales agent listed as Bespoke Sofa Store , mobile no. 07399424783 , I was asked to pay a deposit amount into Furnico Living account and subsequently the full amount as well was paid by bank transfer to Furnico Living Limted sort code 30-96-96 , account number 74063660 from you on 14th January 2024. I paid £880.


I now find the goods have the following fault:

I was delivered a poor quality and damaged sofa. I informed furnico ltd same day of the delivery about the damage and not satisfactory quality. I sent them subsequent whataspp videos of the damage and also emailed the complaints email address with pictures and photographs.
I have been following up for weeks now and every time i am being delayed with no response. The sales channel Bespoke Furniture Store are unreachable.
Despite my several requests to take back the damaged sofa and refund my money no action is being taken and i am being passed from one person to another today one of the people who answered the phone was extremely rude and shouted at me,refusing to help saying that i did not but from directly inspite of the fact me paying by a bank transfer into their account and i have an invoice from Furnico Living Ltd.

Quick delivery, good communication. Only let down was the sofa appears smaller than a 3 seater which was advertised

The delivery was great and we paid the extra for the guys to build it for us which was a god send . The guys were very helpful and courteous . Corner suite is lovely so pleased with it. Would recommend this company for any future items .

Great product, great quality, great price excellent delivery and well mannered thank you

The delivery men were helpful and nice… myself and kids love the settee.

Thank you