Furnipol Reviews 

I was waiting 3 months for a sofa bed. I contacted them every week they never said any information about the sofa and I had to cancel…very bad customer service

Amazing service right to the door. Highly recommend

Great quality furniture fast service and quick delivery. Very highly recommend

Super dostawa

Dziękuję za sprawną dostawę

We ordered a sofa three weeks ago. I kindly included a note in the additional information asking them to check the entire sofa for any damage and to make sure everything was complete, because I know it’s shipped from Poland and mistakes happen at this company.

And what happened? The sofa arrived without the legs. I’ve already been waiting over three extra weeks, longer than I waited for the sofa itself, and the lady from the company replied:

“According to the information provided in the terms and conditions, the complaint processing time is up to 35 working days. Once the items are sent to you, we will inform you of the delivery date.”

It’s a tragedy, in the 21st century we’re propping it up with books just to sleep, and after three weeks we still don’t know when the parts will be sent from Poland.

Don’t bother and save yourself the trouble, order somewhere else!

We had problem with the sofa we bought from them, quality wasn't how we expected,had quiet few issues with it , we had to contact and chase them many many times to sort the issues and eventually they picked up the sofa and send it to their factory to repair and fix the issues, we had it delivered back now after waited 7-8 weeks and so far the sofa seems made properly this time, better foam, better fixings being used. Their Costumer service need improving ,they need to work harder to contact / inform / understand their costumers, I changed 1 star to 3 stars because delivery drivers efforts, they have been helpful.

I bought from this store for the first and last time. I ordered a sofa bed in July and it arrived in September. Not even a year has passed, yet it looks like I’ve had it for several years. Within half a year it wore out so badly that the threads started coming apart where you sit, and you can feel it sagging, even though it has barely been used. The sofa bed is TALIA, colour CREMONA95. I paid £960 and the quality is zero — very poor quality. I’m extremely disappointed. Before buying, I read the reviews and there were people with similar feedback, but I took the risk because I thought everything would be fine. Unfortunately, it turned out that now I’m the one writing a review — and definitely not a good one. I DO NOT RECOMMEND.

Super obsluga. Panowie bardzo pomocni. Polecamy wszystkim 👍

Bardzo profesjonalna i miła obsługa . Pan Radek bardzo pomocny . Polecam !!!

Polecam!!!

Polecam, moja sofa wygląda super, Panowie Radek i Kordian wnieśli i pomogli zainstalować sofa!

Brilliant service! Delivery guys were amazing and did an excelent job! Recomend it 100% the sofa is amazing, great quality! Thank you so much!

Highly satifie with my purchase very good quaulity strongly made delivery on time ,delivery men very friendly and helpful
Highly recomended

I had to pay additional fee to drivers for delivering wardrobe to the second floor. Delivery was already paid while buying wardrobe. So overall delivery cost me 95£, Consider that before ordering.

Szybka dostawa , panowie bardzo mili pomogli z wzniesieniem kanapy . Bardzo jesteśmy zadowoleni.

Polecam wszystkim

Friendly people, good service, very good forniture.
We got an L-shaped settee that looks great, is very comfy and is a very nice addition to our leaving-room.