Furnishings For Less UK Reviews 

317
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that drivers are exceptionally friendly, punctual, and helpful with bringing items inside and handling assembly. Consumers are also very pleased with the overall comfort, style, and beautiful appearance of the furniture, praising the remarkably smooth ordering process from start to finish. Some reviewers were not happy with product quality, describing frustrating issues such as structural breakage, sagging cushions, or unpleasant damp smells after delivery. A few people also mentioned receiving damaged items, missing parts, or experiencing unhelpful communication when seeking assistance with repairs.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt arrivals and... See more

Product

People report high satisfaction with the product, frequently highlighting great prices, beautiful designs,... See more

Staff

Users describe positive interactions with staff, frequently highlighting delivery drivers and office... See more

Quality

Reviewers highlight positive aspects of quality, noting that the sofas are brilliant, top quality, and exceed... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a corner sofa which arrived yesterday,the delivery guys were first rate from phoning half an hour before getting to me, to delivering to a second floor flat. The sofa is brilliant, althou... See more

Company replied

Rated 5 out of 5 stars

Really happy with this company. Great price for the product. There was a slight discolouration on part of the sofa, and they replaced it without problem. Delivery drivers were helpful and it was deliv... See more

Company replied

Rated 5 out of 5 stars

Purchased and delivered within a week as mention on their website. Was kept up to date with delivery date and a call on morning from delivery guys , who were lovely and friendly. Quality furniture at... See more

Company replied

Rated 5 out of 5 stars

Competitive, robust and fit for purpose in a strong chocolate fabric covering, this Luxor three piece suite was exactly what we were looking for at our holiday property. And, it was delivered, on tim... See more

Company replied


Company details

  1. Sofa Store
  2. also in
  3. Living Room Furniture Store
  4. Upholstery Shop

Written by the company

We offer a wide range of modern and stylish sofas designed to elevate the look and feel of your home. Our collection of furniture is crafted from high-quality materials to create durable and long-lasting pieces with timeless style. From sleek and minimalist designs to bold and eye-catching statement pieces, our selection offers something for every taste and budget. Whether you’re looking to furnish a living room, bedroom, or any other space in your home, we have the perfect solution to help you create the ambiance you desire. Shop with us today to experience the best of modern furniture design and exceptional customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

317 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(317)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

the sofa has strong smell of damp



the sofa has strong smell of damp. Very bad smell coming off it. I'm trying my best to clean it with bleach, dettol, vinegar and rubbing alcohol to get off the smell. I washed the covers and sprayed them. I haven't yet sat in the sofa because I'm busy removing the bad smell. It looks like it was just locked away in a cold damp place, got wet throughout the years ect. whole thing is affecting my mental health. Down inside of it smell coming up. I left the windows open so the fresh air comes it. The whole situation is draining for me.

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

The delivery was spot on and the sofa…

The delivery was spot on and the sofa is top quality, we would definately recommend you too family & friends.

September 24, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 5 out of 5 stars

delivered swiftly

delivered swiftly, although one settee was damaged, was replaced and delivered as promised within a week

September 10, 2026
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Steve. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 1 out of 5 stars

False advertising at its finest here

Please don't order from these if you think your getting the Beige Quilted Chenille Full Back Corner Sofa because its far from it , you get a cream sofa that looks like its been made by the kids at my grandsons school, it is shocking it's very cheaply made with cheap filling that is lumpy all over, mine came with black marks all over it, honestly please take notice of my review or you will regret ordering it. Can't fault the customer service apart from they should be embarrassed having to explain why its nothing like the picture advertised.

August 21, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Sally. We are very sorry you were not happy with your sofa. I can see that the team swiftly arranged for this to be collected and have processed a full refund. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 5 out of 5 stars

Delivery personnel were friendly

Delivery personnel were friendly, professional and careful with my furniture.

September 18, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review David. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 5 out of 5 stars

Items purchased arrived on time and…

Items purchased arrived on time and well packaged very pleased with what we have purchased from this company will use this site again

September 7, 2026
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Martin. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 4 out of 5 stars

They are reliable and their product are outstanding

Thought the couch I ordered will be cheap material but it was definitely worth it.

September 7, 2026
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Lateef. We only use top quality materials! If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 5 out of 5 stars

Had a gorgeous corner sofa delivered…

Had a gorgeous corner sofa delivered yesterday, which was actually earlier than the original expected delivery! Great service from start to end. Received a call to update me on expected delivery, call 30mins before delivery! Both delivery guys were so friendly and polite and took care with bringing the sofa in. Definitely recommend!

September 18, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Monique. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 5 out of 5 stars

Efficient delivery

Efficient delivery, delivered exactly when they said they would. The sofa was easy to assemble and comfy. Highly recommend.

September 18, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Liz. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 4 out of 5 stars

The dillivery men wear great ,love the…

The dillivery men wear great ,love the sofa and the colour, the only foult was the seat cushions one was slightly plumper,but overall very good

September 18, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Barbara. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 5 out of 5 stars

Highly recommended

Can't fault anything, fantastic pricing, quick dispatch & delivery was scheduled within the window given. Very happy customer, would definitely recommend 👌

September 15, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Chris. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 5 out of 5 stars

Great service and helpful delivery staff

Great service and helpful delivery staff

September 1, 2026
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Kevin. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 5 out of 5 stars

Can not recommend this company enough…

Can not recommend this company enough the service was 150% would definitely use again

August 28, 2026
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Jennifer. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 4 out of 5 stars

I didn’t manage to get names but….

I didn’t manage to get the names of who delivered my sofa Monday morning, but they were very efficient, especially around the horribly designed stairs in my flat with narrow doorways and tight corners. The sofa was handled with care and was easy to assemble. The fabric was not quite what I expected, it is very absorbent and some of the stitching on the cushions are torn. The beads on the armrest is quite scratched up. But these are only details to notice if you look very closely. The sofa fits nicely and is very comfortable, and they communicated effectively. Thank you for my first sofa, hoping this will last me a while!

September 7, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Luther. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 5 out of 5 stars

I am more than impressed with this…

I am more than impressed with this company my sofa is just what I have been looking for , I am so glad I came across this company. The sofa is of very high quality, delivery was so quick and I was kept up to date. I would also like to thank Sak and H for their professional delivery, their care , politness and for being friendly they made it all effortless for me. I will definitely be recommending this company to friends and relatives, thank you.

September 5, 2026
Unprompted review
Furnishings For Less UK logo

Reply from Furnishings For Less UK

Thank you for taking the time to leave a review. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 5 out of 5 stars

Zak and H who delivered my sofa were…

Zak and H who delivered my sofa were just so lovely, being pregnant myself Zak went above and beyond to place my sofa exactly where I wanted it and even went that extra mile to assemble one for me such lovely chaps and im extremely grateful

September 5, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Danielle. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 5 out of 5 stars

5* service from start to finish

5* service from start to finish. Nice sofa , easy to put together.

September 4, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Joanne. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 4 out of 5 stars

Lovely sofa really comfortable

Lovely sofa really comfortable
Delivery came on time
Fits really well in my apartment
Reason I’m giving it a 4* is because
It was hard to put the legs on at the bottom
Besides that everything good.

August 24, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Mimi. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 5 out of 5 stars

I arranged a new sofa for my sister and…

I arranged a new sofa for my sister and felt the process was fast and efficient. Was contacted 20 minutes prior to delivery which was straight forward. Great service would defo use again.

September 2, 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Mary. If there is anything we can do to help in future please do not hesitate to get in touch.

Rated 5 out of 5 stars

What a wonderful company

What a wonderful company. Very helpful. The staff are lovely, both the office staff and the delivery guys. Quick delivery and a good quality product. Very happy and highly recommended 👍👍👍

September 1, 2026
Unprompted review
Furnishings For Less UK logo

Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Karen. If there is anything we can do to help in future please do not hesitate to get in touch.

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