Furnishings For Less UK Reviews 

321
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that drivers are exceptionally friendly, punctual, and helpful with bringing items inside and handling assembly. Consumers are also very pleased with the overall comfort, style, and beautiful appearance of the furniture, praising the remarkably smooth ordering process from start to finish. Some reviewers were not happy with product quality, describing frustrating issues such as structural breakage, sagging cushions, or unpleasant damp smells after delivery. A few people also mentioned receiving damaged items, missing parts, or experiencing unhelpful communication when seeking assistance with repairs.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt arrivals and... See more

Product

People report high satisfaction with the product, frequently highlighting great prices, beautiful designs,... See more

Staff

Users describe positive interactions with staff, frequently highlighting delivery drivers and office... See more

Quality

Reviewers highlight positive aspects of quality, noting that the sofas are brilliant, top quality, and exceed... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a corner sofa which arrived yesterday,the delivery guys were first rate from phoning half an hour before getting to me, to delivering to a second floor flat. The sofa is brilliant, althou... See more

Company replied

Rated 5 out of 5 stars

Really happy with this company. Great price for the product. There was a slight discolouration on part of the sofa, and they replaced it without problem. Delivery drivers were helpful and it was deliv... See more

Company replied

Rated 5 out of 5 stars

Purchased and delivered within a week as mention on their website. Was kept up to date with delivery date and a call on morning from delivery guys , who were lovely and friendly. Quality furniture at... See more

Company replied

Rated 5 out of 5 stars

Competitive, robust and fit for purpose in a strong chocolate fabric covering, this Luxor three piece suite was exactly what we were looking for at our holiday property. And, it was delivered, on tim... See more

Company replied


Company details

  1. Sofa Store
  2. also in
  3. Living Room Furniture Store
  4. Upholstery Shop

Written by the company

We offer a wide range of modern and stylish sofas designed to elevate the look and feel of your home. Our collection of furniture is crafted from high-quality materials to create durable and long-lasting pieces with timeless style. From sleek and minimalist designs to bold and eye-catching statement pieces, our selection offers something for every taste and budget. Whether you’re looking to furnish a living room, bedroom, or any other space in your home, we have the perfect solution to help you create the ambiance you desire. Shop with us today to experience the best of modern furniture design and exceptional customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

321 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(321)

142 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Solid Sofa

Arrived on time, delivery guys polite and hard working, had to drag sofa up 12 stairs, never complained once, always happy. Sofa so solid, literally built like a brick outhouse.
very satisfied

November 5, 2025
Rated 5 out of 5 stars

Quality in all aspects

Just wanted to thank you for the speedy delivery. But most importantly the delivery drivers were so friendly and patient with me and worked around my social disabilities. As your physical point of contact and the face of your company Josh and Steve are an absolute credit to you. Regards Marc

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

We had a great experience

We had a great experience. From the products to the customer service arranging the delivery everything was perfect, special thanks to Josh and ste/stu who were a lovely couple of gents, funny, helpful and did an incredible job getting our sofa up the stairs

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great company - Recommend

Great company, they keep you up to date with delivery updates and the shipping is great, the sofas are amazing. Very happy with our purchase! Definitely recommend!

October 2, 2025
Rated 5 out of 5 stars

Really pleased with the sofas and…

Really pleased with the sofas and service received. Just 10 days from order to delivery for two sofas which were non standard size - very impressed as other companies were quoting 10-12 weeks! The sofas look good and are comfortable, just hoping they last ok as the price was very competitive. Delivered on time and exactly as expected, so overall an excellent service and highly recommended.

October 16, 2025
Rated 5 out of 5 stars

Brilliant customer service

Quick delivery (only 1 week after ordering) Very friendly, chatty delivery men. Brought my sofa set in, opened it up and set out the cushions for me. Great service, unbelievable prices and 2 absolutely beautiful sofas that I love 😊

October 9, 2025
Rated 5 out of 5 stars

Great sofa

Great sofa. Amazing quality.
They carried it upstairs to my flat . Great customer service too. I would recommend buying from them definitely 5 star all the way

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience waited over a week…

Terrible experience waited over a week with mixed dates for when it was going to arrive then when it did arrive it wasn’t even the right footstool we order it arrive and was completely different to the photos it looks cheap and nasty stables on show on the sides and just all wrong never using this website again and i recommend anyone who sees this go somewhere else

September 9, 2025
Unprompted review

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