Furniture Island Reviews 

Purchased a two seater sofa and a 3 seater sofa. They Came in boxes, and was put together by two of the companies delivery men. We noticed after a week that there was a gap between the arm and the back of the sofa. I phoned the store and finely got to speak to someone who told me they would get a manager to call me back. This never happened, so I had to chase Them.I did get to speak to a man called Ray who said he would come out to investigate the problem Days went into weeks before i got to speak to Ray again and that was to tell me that He would call me back. Well we’re still waiting. I’ve phoned the shop, phoned Ray and sent an email. We took the sofa apart ourselves to see why there was a gap. Turns out there will always be a gap as the brackets are not level with each other. I wouldn’t recommend buying from furniture island, full of promises and customer service is awful.

this is the worst company i have ever had the displeasure of dealing with once they took payment there rude and abusive sales team tried to change the order and messed us about constantly still not got my 2nd sofa as promised give these cowboys a wide berth

Really pleased with the corner sofa and 3 seater sofa. Would have given 5 stars but delivery guy called to say delivery was the following day (Tuesday) but didn’t arrive received a call later that day (Tuesday) to say it would be delivered
The following day (Wednesday). Also delivery guys left all packaging

I have ordered sofa bed. Good price. Received delivery in time. The person name ray serve me was an excellent guy. I m impressed of their overall services and will highly recommend to buy your furniture.

I have ordered my sofa from broadwalk centre in Edgware has my sofa delivered the same week, it came as promised And great service customer service contact and arranged the delivery my sofa was delivering and assembled by the driver checked my sofa was in good condition then I paid the remaining balance. Easy going and friendly service. Many thanks

Great selection at the shopping centre and friendly staff, would reccomend to all friends and family and hope to shop again

Our 3&2 seater Grey New Jersey leather sofas have just been delivered and put together by two great delivery guys. Couldn’t be any happier with our purchase. Thank you Furniture Island x

My wife and I have recently moved into our first home together and Furniture Island has been so helpful in finding the right furniture for us. Cant thank the team enough for your superb suggestions and all round customer service.

Honest and good customer service, trusted website and lovely range of products mostly from the sofa and bed section... Which I would definitely order more again.

I bought a bespoke bed over a year ago and its amazing, everyone compliments it and its so comfortable.

Bought sofa and bed, excellent service. They deliver was in time and the staff was friendly as well. Will definitely recommend to my friends and family.

Bought mattress, velvet bed and sofa from this company. Delivery was on time, assembly was done properly and the delivery team was very helpful. Thank you

Amazing service. So friendly and helpful. They really care and make you feel welcome. I would highly recommend these guys to anyone looking for a sofa!

Ordered myself the crushed velvet bed in Ivory super good quality very happy I am thinking of ordered a bedside cabinet to compliment the bed. Very pleased with my order, brilliant fast service!

Visited the shopping centre which has a wide variety of items, excellent customer service, my items were delivered earlier than expected, would definitely recommend.

Great products with good prices, I ordered my Alaska sofa 3&2 and the next day had a call from customer service to arrange delivery for the same week, I was so excited and I just received my sofa great service I was happy how easy and simple to order and pay on delivery. Will recommend it