Furniture Traders Thirsk Ltd Reviews 

107
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

UPDATE - 8 JULY 2026: I would give this company zero stars if I could. I’m still receiving advertising emails from them, even though I told them over two years ago that I would never buy from... See more

Rated 5 out of 5 stars

Had new furniture plus a bespoke headboard made, and the service was fantastic from start to finish. Even after we realised the bed wouldn’t fit up the stairs, the team went above and beyond an... See more

Rated 5 out of 5 stars

We have just moved into a new house and bought quite a lot of furniture from the Furniture Traders. We usually deal with Josh or James who are always polite, helpful and are happy to answer any ques... See more

Rated 1 out of 5 stars

Terrible experience, absolutely shocking is the word. I have just added a review to my Facebook account to make all of my friends aware never to buy from this company !!! Save your money and shop else... See more

Company details

  1. Furniture Store

Information provided by various external sources

Family owned furniture store in North Yorkshire providing excellent quality furniture with an emphasis on customer service.


Contact info

3.2

Average

TrustScore 3 out of 5

107 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(107)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service - bought my product over the phone (a mattress) without going to see it in the showroom - offered a great competitive price with free delivery. The delivery men (friendly and with a great sense of humour) managed to get the mattress upstairs and in situ despite it being a tight squeeze. After such great service, I'll be visiting the showroom when lockdown is finished to purchase more products.

November 17, 2020
Rated 5 out of 5 stars

We couldn't ask for better service

We couldn't ask for better service, the team were really helpful in the store, helped us to load the car with items we were taking on the day and the follow up service was excellent. The delivery service was cheerful and efficient, the guys did a great job. I wish all companies were so lovely to deal with.

November 17, 2020
Rated 5 out of 5 stars

Friendly and helpful

Wide range of stock, very friendly and helpful staff. Best of all was delivery and assembly of furniture. I will definitely shop here again! Thank you

November 13, 2020
Rated 5 out of 5 stars

Second time we have purchased from…

Second time we have purchased from Furniture Traders and yet again we were not disappointed.

Great customer service, great communication and the two guys that delivered and set up our new bed and mattress were extremely polite, helpful and covid aware which put my mind at rest. Couldn't have asked for a better service.

Love our new bed and mattress so much - thank you!

November 12, 2020
Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful in the shop giving me details of products and delivery. Called back to order after checking measurements and again very efficient service by polite and helpful staff.
Delivery was equally as good an experience. No problems would highly recommend. Have shopped at Furniture Traders on several occasions

November 10, 2020
Rated 5 out of 5 stars

Thank you Furniture Traders for…

Thank you Furniture Traders for delivering the double bed, and building it in the room. No mess, all packaging taken away. Very professional and efficient service by the delivery team, and all COVID secure.
Great quality bed & mattress, at good value price
Will use you again for furniture needs

November 9, 2020
Rated 5 out of 5 stars

Exceptional!

We recently moved to the area and needed several items for our new home. So pleased we visited Furniture Traders! Exceptional quality furniture and a customer service second to none. Delivery was fast and efficient with a friendly smile! In fact we were so impressed we placed a further order. Cannot recommend highly enough!!

November 6, 2020
Rated 5 out of 5 stars

Excellent Service

Bought a new mattress, having viewed them some weeks prior, couldn't fault the service in store, the competitive price or very helpful and polite delivery men.

I have already recommended Furniture Traders to a few other people and would not hesitate to use them again myself.

November 6, 2020
Rated 5 out of 5 stars

Excellent service throughout!

This is not the first time we have used furniture traders and it won’t be the last. In the store the guys were very helpful, knowledgeable and a pleasure to deal with. The sofa was for an unfinished extension, there was no problem them storing until we were ready for it, with the news of the pending lock down they call us and we subsequently organised delivery 2 days later. The service was excellent!

November 5, 2020
Rated 5 out of 5 stars

Great local service and high quality furniture

Really impressed with the service and quality of the furniture. Courteous and well informed service in the shop then polite service at the point of delivery, time spent setting up the furniture properly. The furniture is lovely and a great all round service, can highly recommend.

October 21, 2020
Rated 5 out of 5 stars

Wonderful store

Wonderful store. James was very knowledgable and helpful. Delivery was free and arrived on time. Product quality excellent for the money. Will shop there again!

October 21, 2020

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