Furniture Direct (Leics) Limited Reviews 

689
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Wish I had read the reviews before ordering. Ordered a sofa, as delivery stated 2 white gloved delivery and assembly, done the 24/7 chat.... turns out its NOT 24/7 chat, sent a message at 2am (... See more

Rated 5 out of 5 stars

Once again a great service from Ajaz. He arranged for a fabric Swatch from manufacturer. I contacted him by email, instant answer to my further questions, I purchased a sofa online. A great price, fur... See more

Rated 4 out of 5 stars

Just taken delivery of our purchase so not checked contents however got to say that the guys who delivered it were absolutely first class (Barry & Ian). Went out of their way to get the delivery into... See more

Rated 5 out of 5 stars

Placed an order online ,always worrying when spending a lot of money from a company I’ve never heard of but furniture direct were great , from the initial order confirmation and communication abou... See more

Company details

  1. Furniture Store
  2. Antique Furniture Store
  3. Bedroom Furniture Store
  4. Garden Furniture Shop
  5. Mattress Store
  6. Office Furniture Store

Written by the company

Independent furniture retailer, serving customer since 2006 with over 48000+ products and over 100+ Major furniture brands across UK & Europe. We pride ourselves on offering the highest levels of customer care and uncompromising service from order all the way to delivery. From wardrobes, dining tables, desks, coffee tables, beds, bedroom furniture, mattresses, home office furniture, sofas, chairs to TV cabinets, you’ll find everything you could want at Furniture Direct UK for every room.


Contact info

4.0

Great

TrustScore 4 out of 5

689 reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(689)

23 reviews in the last 12 months

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Rated 4 out of 5 stars

Pretty decent for the money

Quick delivery. Some of the parts not best quality, couple of cams snapped on me and no spares and so had to leave a couple unsecured until I could grab some replacements from Screwfix the next day. Would make all the difference if they just included a few spares.

However, didn't take long to put together andis pretty solid bed that feels like for the money it will be a decent purchase.

March 9, 2025
Rated 5 out of 5 stars

Products as described, really happy

Placed an order online ,always worrying when spending a lot of money from a company I’ve never heard of but furniture direct were great , from the initial order confirmation and communication about delays to items were faultless
Received a telephone call the next day to say one of the items was out of stock till mid Feb
Decided to wait for the second item
Items were delivered as promised and packaged well minimal assembly required
Can’t fault the whole process

December 15, 2024
Rated 5 out of 5 stars

Excellent service…

Someone answered the phone immediately both times I called, then they called me when the order was out for delivery. The two men who delivered took the heavy item upstairs even though they said they weren't meant to. Everything was very well packed and the price was the best I saw.

January 9, 2025
Rated 5 out of 5 stars

Great people to buy from.

Great people to buy from always kept informed of order progress, delivery guys rung half an hour before delivery. And were polite and friendly. Thanks will use again.

January 13, 2025
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