Wish I had read the reviews before ordering. Ordered a sofa, as delivery stated 2 white gloved delivery and assembly, done the 24/7 chat.... turns out its NOT 24/7 chat, sent a message at 2am (... See more
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Once again a great service from Ajaz. He arranged for a fabric Swatch from manufacturer. I contacted him by email, instant answer to my further questions, I purchased a sofa online. A great price, fur... See more
Just taken delivery of our purchase so not checked contents however got to say that the guys who delivered it were absolutely first class (Barry & Ian). Went out of their way to get the delivery into... See more
Placed an order online ,always worrying when spending a lot of money from a company I’ve never heard of but furniture direct were great , from the initial order confirmation and communication abou... See more
Company details
- Furniture Store
- Antique Furniture Store
- Bedroom Furniture Store
- Garden Furniture Shop
- Mattress Store
- Office Furniture Store
Written by the company
Independent furniture retailer, serving customer since 2006 with over 48000+ products and over 100+ Major furniture brands across UK & Europe. We pride ourselves on offering the highest levels of customer care and uncompromising service from order all the way to delivery. From wardrobes, dining tables, desks, coffee tables, beds, bedroom furniture, mattresses, home office furniture, sofas, chairs to TV cabinets, you’ll find everything you could want at Furniture Direct UK for every room.
Contact info
2 Checketts Road, LE4 5EP, Leicester, United Kingdom
- 0116 235 7786
- ajaz@furnituredirectuk.net
- furnituredirectuk.net
Asks customers to review
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Hasn’t replied to negative reviews
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Pretty decent for the money
Quick delivery. Some of the parts not best quality, couple of cams snapped on me and no spares and so had to leave a couple unsecured until I could grab some replacements from Screwfix the next day. Would make all the difference if they just included a few spares.
However, didn't take long to put together andis pretty solid bed that feels like for the money it will be a decent purchase.
Fast efficient friendly service fast efficient friendly service
Fast efficient friendly service both over the phone & upon delivery, constant updates on delivery.
Thank you Ajaz for all your help
Thank you Ajaz for all your help. Love our manhattan extending dining table!
very helpful
Rectified a missed item on first delivery and sorted out quickly with no fuss.
Petra chairs ordered, very happy customer
Ordered just before Christmas and my two chairs just arrived exactly as stated. Communication was great and questions answered quickly. Best price out there for the chairs I chose. Great company. Thank you Ajaz & team
Recommended seller. Excellent customer service for great…
Excellent customer service for great products at a great price. Ajax and his team went above and beyond to source a
N item not listed on their website and again offered these at a discounted price.
Super delivery service also through Furdeco, planed to a date that suited me.
All to be recommended.
Products as described, really happy
Placed an order online ,always worrying when spending a lot of money from a company I’ve never heard of but furniture direct were great , from the initial order confirmation and communication about delays to items were faultless
Received a telephone call the next day to say one of the items was out of stock till mid Feb
Decided to wait for the second item
Items were delivered as promised and packaged well minimal assembly required
Can’t fault the whole process
Great product and service
Great product - bought to match other bedroom furniture ( perfect match )
Excellent communication
Delivery team pleasant and helpful thank you
Excellent quality products
Excellent quality products, proper informed and prompt delivery. Will definitely use again
Excellent service…
Someone answered the phone immediately both times I called, then they called me when the order was out for delivery. The two men who delivered took the heavy item upstairs even though they said they weren't meant to. Everything was very well packed and the price was the best I saw.
Great delivery team
Great people to buy from.
Great people to buy from always kept informed of order progress, delivery guys rung half an hour before delivery. And were polite and friendly. Thanks will use again.
Prompt delivery and the delivery team…
Prompt delivery and the delivery team were polite and helpful.
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