Wish I had read the reviews before ordering. Ordered a sofa, as delivery stated 2 white gloved delivery and assembly, done the 24/7 chat.... turns out its NOT 24/7 chat, sent a message at 2am (... See more
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Once again a great service from Ajaz. He arranged for a fabric Swatch from manufacturer. I contacted him by email, instant answer to my further questions, I purchased a sofa online. A great price, fur... See more
Just taken delivery of our purchase so not checked contents however got to say that the guys who delivered it were absolutely first class (Barry & Ian). Went out of their way to get the delivery into... See more
Placed an order online ,always worrying when spending a lot of money from a company I’ve never heard of but furniture direct were great , from the initial order confirmation and communication abou... See more
Company details
- Furniture Store
- Antique Furniture Store
- Bedroom Furniture Store
- Garden Furniture Shop
- Mattress Store
- Office Furniture Store
Written by the company
Independent furniture retailer, serving customer since 2006 with over 48000+ products and over 100+ Major furniture brands across UK & Europe. We pride ourselves on offering the highest levels of customer care and uncompromising service from order all the way to delivery. From wardrobes, dining tables, desks, coffee tables, beds, bedroom furniture, mattresses, home office furniture, sofas, chairs to TV cabinets, you’ll find everything you could want at Furniture Direct UK for every room.
Contact info
2 Checketts Road, LE4 5EP, Leicester, United Kingdom
- 0116 235 7786
- ajaz@furnituredirectuk.net
- furnituredirectuk.net
Asks customers to review
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Hasn’t replied to negative reviews
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Recommend
Just made my second order with this company ,staff and customer services are very helpfull kept me up to date with my last order which took longer than usual and offered me a discount with my next purchase
I had my Dylan teal sofa delivered this…
I had my Dylan teal sofa delivered this morning and from start to finish the service has been impeccable! They delivered as said in the morning… 9am! And even out in the room I wanted it placed it.
The product is stunning and I’m over the moon…. Kids are not allowed near it ;)
Great communication, product and price! Thank you
Very good service...will definitely…
Very good service...will definitely suggest friends and family.
…Wardrobe
The wardrobe arrived carefully packed and complete on time, which is very important. I am pleased with the cooperation with the company.
First time ordering, very impressed
I phone beforehand to check delivery would be before Christmas and they confirmed. Provided me with a product i had been looking at elsewhere, with more than a £300 discount. Delivery was good, was able to track where the driver was and plan their arrival without having to stay in for hours.
5 stars for ease of use on website.
5 stars for ease of use on website.
I will do a full review when I receive the sofa
Courteous customer service and quality…
Courteous customer service and quality product delivered on time as stated.
Nice little table
The table is very well made and was easy to assemble was delivered quickly without fuss
Altogether a good experience
Good product at a great price
Good product at a great price, well packaged, would have been 5 stars if the delivery period was shorter
Very quick delivery and very good…
Very quick delivery and very good price. Good quality.
Great Prices & Delivery Times
Fantastic prices, and delivery was ahead of quoted timescales of 2-3 weeks.
Would have appreciated some more communication & more advanced notice of delivery (1 day notice), however the delivery on the day went smoothly & the driver called 45 minutes before to confirm delivery.
Table great value and quality
Table was exactly what we were looking for nice finish to our dining room
Fantastic
From order to delivery 6 days (arrived 2 weeks early)
Was put together in 10 minutes
Excellent company
Great prices
Brilliant communication
Very satisfied customer
Fast delivery date
Not had furniture delivered so hope this goes well
We are still waiting for our order to…
We are still waiting for our order to arrive we are very disappointed to have not been informed on the progress of our order.
.When visiting our account nothing has been updated so we are still in the dark about a possible a delivery date.
Delivered on time.
Delivered on time with a phone call to arrange a date and time to suit. As expected prompt and polite, very helpful.
Whilst we recieved parts for two…
Whilst we recieved parts for two different wardrobes, the staff at FD were amazing and couldn't have been more apologetic or helpful in rectifying the situation. We are super happy with the wardrobe we ordered and despite there being an issue, because of their great customer service we will definitely buy from them again
I've been waiting for my dining table…
I've been waiting for my dining table and chairs for a few month don't mind the wait but I've paid a lot of money and had no more advice on the item which is a concern they should of at least kept me informed what is happening very disappointed
Really good quality items
Really good quality items delivered by a very helpful team
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