Fusion Mortgages LTD Reviews 13

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Mortgage Broker

Written by the company

Fusion Mortgages LTD is a fresh, transparent Mortgage and Protection brokerage covering Essex and London. With an aim to streamline the mortgage and house buying process. We take pride in providing a professional advice service that is bespoke, tailoring this to your individual needs. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE. Fusion Mortgages Ltd is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority. Approved by The Openwork Partnership on 06/06/2025


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and personable - fantastic service

Angela and James are not only professional - they are really nice people to deal with. They gave clear advice and secured us a great deal. From start to finish they were attentive, and always dealt with matters in a timely manner and without fuss. I would highly recommend Fusion Mortgages and I will definitely be using them again.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Our first remortgage

We have contacted James at Fusion mortgages as we were due our 1st remortgage. James was very informative and guided us through the whole process, he also help us adjust our life insurance policies to better match our needs. Even when we faced a hiccup with the land registry James and Angela have been on point with their expertise and guidance which meant we stayed calm and knew exactly what steps where needed to fix the problem. I will definitely be contacting Fusion Mortgages when my next remortgages is due and highly recommend both James and Angela.

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

PERFECT

I had my financing approved and the purchase of my house was completed in a very short time thanks to the agility of the fusion mortgage, especially my broker Frances Genovese , an excellent professional that I would definitely recommend to anyone in need. Thank you Frances Genovese for the excellent work provided, you are the best.

September 14, 2022
Unprompted review
Rated 5 out of 5 stars

James was amazing at getting a great…

James was amazing at getting a great mortgage rate for myself and my partner. He explained everything to us clearly and was on hand always to answer any questions.
James advised us on all our options clearly and as a result we got a great deal and are very pleased we chose to use his services.
I will be coming back to James in future and recommend him to all friends and family.

July 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was referred to Fusion Mortgages by my Openworks financial advisor. They found a really good mortgage and secured it before rates started to rise. They stayed in touch throughout the 6 months it took to complete. Recommended.

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

Incredibly positive first experience

Incredibly positive first experience! Both James and Angela were friendly yet professional and kept us up to date at all times. Appreciated their efforts chasing our solicitor and keeping on top of things which resulted in a quick process! We were fist time buyers, James took his time explaining everything perfectly and answered all our questions quickly and efficiently. Highly recommend!

May 9, 2022
Unprompted review
Rated 5 out of 5 stars

Quality service.

Cannot fault these guys, done nothing but support and help us throughout the whole process, even if we was constantly pestering them! 100% recommend to anyone to use James, lovely guy to deal with.

March 21, 2022
Unprompted review
Rated 5 out of 5 stars

Really good

James and Angela have been really good. James replies quickly and is really helpful. They both kept me updated throughout the process, I was really pleased with the service.

February 2, 2022
Unprompted review
Rated 5 out of 5 stars

James & Angela

Both James and Angela have been so thorough and attentive throughout this process, making it effortless for me from start to finish! They were both always available to help and happy to walk me through any queries I had! The purchase has been seamless and that is undoubtedly down to them both!

Mitch

December 21, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, great advice and they made the process so much easier. James and his colleague Angela were both very professional throughout. It was a pleasure dealing with them and I will be using them for future purchases.

December 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Great service from both Angela & James, they were really helpful throughout the whole process and I would really recommend using them especially as a first time buyer!

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

5 Star Service

James was superb from start to finish, backed up by Angela at the end, the whole team were amazing getting our remortgage over the line.

April 21, 2021
Unprompted review
Fusion Mortgages LTD logo

Reply from Fusion Mortgages LTD

Thank you Ben. Was a pleasure to help you and Sophie.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look