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Rated 5 out of 5 stars

Bought a cover for for our outdoor furniture and are delighted with it. It fits well as the measurements in the product description are accurate. Despite some very wet and windy conditions the cover h... See more

Rated 5 out of 5 stars

2 oilfilled radiators that arrived promptly as my boiler broke. Excellent heaters and a great price. The 2 thermal blankets are very cozy and feel luxurious. Very happy with the items and overall serv... See more

Rated 1 out of 5 stars

Bought a Terratek 18V Cordless Paint Sprayer, December 2024 from Amazon - it purports to come with a two year warranty but I've sent three emails and left a voicemail after the call went unanswered,... See more

Rated 5 out of 5 stars

The bottom plate of my Terratek cordless strimmer broke some 20 months after purchase via Amazon and whilst looking for a replacement, I noticed the strimmer came with a 24 month warranty. I e mail... See more

Company details

  1. Boiler and Heating Service

Written by the company

At Futura Direct, we specialise in heating products with your comfort in mind. With an extensive range of branded electric heaters, blankets and patio heaters. As well as fans, air purifiers, dehumidifiers and so much more, all at unbelievable prices.


Contact info

3.7

Average

TrustScore 3.5 out of 5

572 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Shop direct!

Competitively priced when shopping direct. Easy to navigate website and delivered within timeframe. Quality products as described. Happy to recommend

September 30, 2023
Rated 1 out of 5 stars

Dreadful Customer Service

Had a Dreamcatcher blanket for my elderly mum, it stopped working, tried contacting customer services , NO response at all from email and cannot speak to an advisor. So much for the 24month guarantee!!!!

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Good service

Had a couple of electric throws. Came promptly. When I did have a problem with a broken controller, another one was sent without any hassle.

September 9, 2023
Rated 1 out of 5 stars

Terratek strimmer

Owning Terratek hedge clippers, drill and strimmer, I was disappointed, having received an eMail saying they would replace a faulty battery, not to have received the replacement battery nor a reply to any of my several eMails chasing it so, I have a strimmer I can't use.

They were very good in the past, replacing the clippers twice because they wouldn't charge but this has spoiled their record. Poor customer service

August 3, 2023
Unprompted review

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