Bought a cover for for our outdoor furniture and are delighted with it. It fits well as the measurements in the product description are accurate. Despite some very wet and windy conditions the cover h... See more
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2 oilfilled radiators that arrived promptly as my boiler broke. Excellent heaters and a great price. The 2 thermal blankets are very cozy and feel luxurious. Very happy with the items and overall serv... See more
Bought a Terratek 18V Cordless Paint Sprayer, December 2024 from Amazon - it purports to come with a two year warranty but I've sent three emails and left a voicemail after the call went unanswered,... See more
The bottom plate of my Terratek cordless strimmer broke some 20 months after purchase via Amazon and whilst looking for a replacement, I noticed the strimmer came with a 24 month warranty. I e mail... See more
Company details
Written by the company
At Futura Direct, we specialise in heating products with your comfort in mind. With an extensive range of branded electric heaters, blankets and patio heaters. As well as fans, air purifiers, dehumidifiers and so much more, all at unbelievable prices.
Contact info
Unit 8, Quantum Court, Church Lane, Adwick-le-Street, DN6 7AY, Doncaster, United Kingdom
- help@futuradirect.co.uk
- futuradirect.co.uk
Hasn’t replied to negative reviews
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Happy customer
The fast and efficient service this company gives is the best and I would recommend them thank you
Great value and fast delivery
Great value and fast delivery. Helpful customer service.
as ordered,thanks.
Shop direct!
Competitively priced when shopping direct. Easy to navigate website and delivered within timeframe. Quality products as described. Happy to recommend
Just doing things right
Just doing things right, very unusual these days.!! Very happy with purchase and everything else, thank you.
UNable to find a base unit and battery…
UNable to find a base unit and battery charger for tetrratek strimmer
Dreadful Customer Service
Had a Dreamcatcher blanket for my elderly mum, it stopped working, tried contacting customer services , NO response at all from email and cannot speak to an advisor. So much for the 24month guarantee!!!!
Excellent service
Good service
Had a couple of electric throws. Came promptly. When I did have a problem with a broken controller, another one was sent without any hassle.
Excellent service
Hastle free Experiance
Very promp delivery most surprised when goods came next day. Easy app to follow .
They have the best tools for the garden
Great Company
Great in answering questions on a product. Would definitely buy ftom this Company again
Terratek strimmer
Owning Terratek hedge clippers, drill and strimmer, I was disappointed, having received an eMail saying they would replace a faulty battery, not to have received the replacement battery nor a reply to any of my several eMails chasing it so, I have a strimmer I can't use.
They were very good in the past, replacing the clippers twice because they wouldn't charge but this has spoiled their record. Poor customer service
Excellent value
Excellent value, good communication, prompt service. Could not fault the experience.
Speedy delivery at a great price
Good price and arrived quickly
Good Seller And Good Delivery
Once again
Once again, a fine price and excellent delivery service
Keep up the good work
Regards,
John
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