FXCI 

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Rated 1 out of 5 stars

Drawdown -overall drawdown LIMIT harsh one (every traded will fail at some stage) my story brought 5k two & 10k one account one 5k lost due to sllppage 10 k lost due to overall draw down li... See more

Company replied

Rated 1 out of 5 stars

This platform is more like a Scammer. They are giving offers to attract more people and but after passing through evaluation or 2 Challange phase and KYC completed they don't provide funded or Expert... See more

Company replied

Rated 5 out of 5 stars

Really great prop firm ready to help passionate traders get funded. The prop firm got reasonable spreads with no slippage and great customer support. Especially Victoria is really great, friendly and... See more

Rated 1 out of 5 stars

in support chat no any agent available only chat bot available. no timely answer from support. I HAVE BUY INSTANT ACCOUNT PAYMENT RECEIVE BUT NEED KYC VERIFICATION BUT VERIFICATION LINK NOT WORKING. t... See more

Company replied

Company details

  1. Educational Institution

Written by the company

Founded in 2023, FXCI is an established financial institution dedicated to providing funding for traders worldwide. The company has proudly announced the launch of an innovative funding program, which involves the careful selection of disciplined and consistent traders, granting them support and access to the institution's capital. The company realizes that lack of access to funds is one of the biggest barriers for those who want to hit the next level of trading. With a mission to find as many talented traders as possible who can trade their capital, FXCI has successfully empowered over 3,000 traders since its launch.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

in support chat no any agent available…

in support chat no any agent available only chat bot available. no timely answer from support. I HAVE BUY INSTANT ACCOUNT PAYMENT RECEIVE BUT NEED KYC VERIFICATION BUT VERIFICATION LINK NOT WORKING. till today 31 march 25 no response from fxci

March 28, 2025
Unprompted review
FXCI logo

Reply from FXCI

Hello!

Thank you for your feedback.

We are committed to maintaining honesty and transparency with all our customers, and we sincerely apologize for any inconvenience you've experienced. Our support team is available 24/7 to assist you. Regarding your issue with KYC verification, we have already forwarded your request to our technical department. Please wait while we address this matter promptly.

Thank you for your patience and understanding.

Sincerely,
FXCI Team

Rated 1 out of 5 stars

I have clear my challenge phase but you…

I have clear my challenge phase but you didn't provide live account I did my kyc verification but you denied and also not replying my mail

March 26, 2025
Unprompted review
FXCI logo

Reply from FXCI

Hello!

Thank you for your feedback.

We sincerely apologize for any inconvenience you're experiencing. As a fair and transparent company, we carefully review each client's account individually, which includes detailed KYC verification procedures. Rest assured, you will certainly receive a reply to your email shortly.

To help us resolve this issue promptly, could you please provide additional contact details or your account information? This will allow us to identify your account and the exact reason behind the current situation.

We appreciate your patience and cooperation.

Best regards,
FXCI Team

Rated 1 out of 5 stars

Don't Buy FXCI prop firm

I Buyed a phase 1 one cost 17$ I Buyed that account 20/03/2025 But account was still they didn't provide me account They are showing me your order was pending But today I going to see my summary showing cancelled But I many time contacted FXCI supportteam Buy they didn't respond me properly Its A scam Don't Buy This type of prop firm

March 26, 2025
Unprompted review
FXCI logo

Reply from FXCI

Dear Asif

We're sorry to hear about your experience. We assure you that we are a transparent and trustworthy company, committed to providing clear communication and timely support to all our customers. Our support team is already reaching out to you via email to clarify the details of your deposit and resolve this matter as quickly as possible.

Thank you for bringing this to our attention.

Kind regards,
FXCI Support Team

Rated 1 out of 5 stars

Guys Instant Live account is actually not Instant live account..... 48 hours and still waiting

I paid for instant live account on friday. It was written on advertisement and website that you start trading with live account right away. because of this i prefered this firm . Then after all the payment procedure. They say sign the contract. Waited for hours then asked Helpdesk about it. And then here comes the surprise that your contact is being created manually and it will take another 48 hours to finalize your contact. after that you can trade. Really? then why don't you write this clearly on website that start trading in 48 hours. Anyways rest trading experience yet not taken because its already beyond 48 hours and yet not received my contract. Will update with my trading experience and payout story too after i experience myself with FXCI. @FXCI where is my contract guys . I am still waiting ??????

March 21, 2025
Unprompted review
FXCI logo

Reply from FXCI

Dear Mr Shikha

Thank you for bringing this to our attention.

We understand your frustration regarding the delay in setting up your instant live account. Although our goal is to enable immediate trading upon payment, the process of finalizing contracts can occasionally require additional manual verification steps, which may take some time. Also, please consider that weekends (Saturday and Sunday) are non-trading days, and processing times may be affected accordingly.

We assure you that your request is being treated with high priority, and our team is actively working to expedite the process. Your contract will be provided as soon as possible, and we genuinely appreciate your patience and understanding.

If you have further questions, our support team is available 24/7 via live chat or email.

Kind regards,
FXCI Team

Rated 1 out of 5 stars

I have passed two challenge phases they…

I have passed two challenge phases they declined live account while identity verification I don’t know what had happened when trying to chat with support there is no live agent very unprofessional from the FXCI team very disappointed after the hard work and time I have given passing challenges and this is how you treat your customers

March 25, 2025
Unprompted review
FXCI logo

Reply from FXCI

Dear Mr Farhan

Thank you for sharing your feedback.

We sincerely value transparency and fairness in all interactions with our customers. Your account was temporarily declined due to an automatic KYC (Know Your Customer) verification process, conducted by a third-party provider. Such verification may fail for various reasons, which unfortunately are not disclosed to us by the verifying authority.

However, we've already initiated a manual review of your verification. Our team will definitely contact you once the manual review is complete to update you on the outcome.

Additionally, our customer support team remains available 24/7 via live chat and email to assist you at any time.

We appreciate your patience and understanding during this process.

Kind regards,
FXCI Team

Rated 1 out of 5 stars

FXCI Wasted My Time After Passing Their Evaluation..

I passed FXCI’s two-step evaluation after trading carefully for many days, strictly following all their rules. However, despite successfully completing the challenge, my Expert account was denied with the claim that I relied on "news-driven trading." This is completely false.

I trade using a price action-based strategy (Smart Monkey Concept on 1H and 4H) and always use limit orders. Occasionally, my trades may get triggered during news events, but that does not mean I rely on news trading. FXCI clearly states that news trading is allowed, yet they used this as a reason to reject my account.

After receiving their rejection, I reached out to their Risk Management Team for clarification, but they never responded. No transparency, no proper explanation—just silence. I invested significant time in passing their challenge, only to be denied for vague reasons.

If FXCI doesn't truly support all trading styles they claim to allow, they should be upfront about it instead of misleading traders into taking their challenges.

I would not recommend FXCI to serious traders who value fairness and transparency. There are far better prop firms that respect traders' time and effort.

March 17, 2025
Unprompted review
FXCI logo

Reply from FXCI

Dear Aashish,

Thank you for sharing your feedback. FXCI prioritizes transparency, fairness, and clear communication with all our clients.

Unfortunately, after careful review by our operational team, your trading activities did not meet the required criteria, which led to the decision not to grant an Expert account. We understand your disappointment but assure you this decision was made objectively and in alignment with the policies clearly outlined on our website, fxci.com.

To reaffirm our transparency and commitment to fairness, we have offered you a full refund of your evaluation fee, which confirms our honest and client-focused approach.

If you have further questions or need additional clarification, please contact our support team directly—we remain available to assist you.

Best regards,
FXCI Team

Rated 1 out of 5 stars

Scam Firm

Scam Form , they hide rules only reveal later that their drawdown is Trailing.

March 2, 2025
Unprompted review
FXCI logo

Reply from FXCI

Dear Ganesh,

We appreciate your feedback but respectfully disagree with your claims. FXCI maintains a transparent and honest approach with all our clients. All our rules, including specifics about trailing drawdown, are clearly detailed and openly accessible on our official website fxci.com.

We do not hide or misrepresent any conditions; transparency is one of our core values.

Should you have any further questions or concerns, we invite you to reach out directly to our support team, who would be happy to assist you.

Best regards,
FXCI Team

Rated 5 out of 5 stars

I prefer to trade my way

I prefer to trade my way, and this platform gives me an advantage particularly in new trading. The loss limit per day prevents me from overestimating, yet still, allows me to trade with complete freedom. The transparency and fast withdrawals contribute to the experience.

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Unfair Rejection After Passing the Challenge

I’m extremely frustrated with FXCI’s decision to deny me a funded account after I successfully passed both challenge phases. They accused me of using “latency arbitrage” only after I completed the challenge, with no prior warnings or proof of violations.

If my strategy was an issue, why allow me to finish the challenge? This feels like an excuse to avoid funding traders while still collecting fees. Their offer to “try again” by buying another challenge seems unfair. FXCI should honor its own rules—traders, be cautious before investing your time and money here.

I am a manual trader I don’t use any EA and you are giving excuse that I used latency arbitrage to my advantage, that’s not true, I talked to CTrader which was the broker used for trading they confirm they execute trades within 100ms of placing an order and promise their is no delay in execution, me being a manual trader how can I possible beat a machine who executes trade in less than 100ms and you are saying I beat that speed. Could you please provide the proof with the time stamp.

March 18, 2025
Unprompted review
FXCI logo

Reply from FXCI

Dear Thushar,

Thank you for sharing your feedback. We understand your frustration and appreciate the opportunity to clarify our decision.

Upon reviewing your trading activity, we identified patterns consistent with latency arbitrage. This strategy takes advantage of price discrepancies caused by network delays, allowing trades to be executed before price updates are reflected for other market participants. Such an approach creates an uneven trading environment and is not feasible for live market conditions.

However, we acknowledge your concerns and we will be issuing a full refund of your deposit. The amount will be returned to you shortly.

If you have any further questions, please don't hesitate to reach out to our support team.

Best regards,
FXCI Team

Rated 5 out of 5 stars

This platform is suitable for traders…

This platform is suitable for traders of all levels. I chose the US$50k intraday and the 10% target was just what I needed to concentrate on. The 3% daily loss limit put me on the edge, forcing me to sharpen my strategy. I reached the target in just a few days and the profit share potential is amazing.
No commission charged on trades is great, because I know exactly what I am going to get. Withdrawals were quick and easy. This is ideal for those who need decent returns and reliable support.

February 12, 2025
Rated 4 out of 5 stars

intraday was interesting…!!!

we started with the $50k intraday at $309. hitting 10% was challenging, but we liked the 3% daily loss limit access to up to 99% split made it worthwhile. news trading is allowed. 💲

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

A game changer for my trading

A game changer for my trading. I never was a fan of time limits on trading platforms, but this setup has none. I have found it more convenient to trade with, focusing on consistency rather than attempting to fit into a time slot. The 10% goal is within reach and the absence of time constraints lets me make my decisions with more thought and forethought.
I have already seen an improvement in my trading discipline. The speedy withdrawals are a big plus, so I can have my profits quickly. I will definitely be staying with this setup in the long run.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

I never realized how motivating…

I never realized how motivating bi-weekly rewards could be. Knowing I can withdraw profits so frequently keeps me focused on consistent gains rather than going all-in. The best part: no big daily loss rule. If I see a great setup, I can risk more confidently. After clearing the challenge, I’ve found the actual funded environment runs exactly the same, which is awesome. ,,,

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

FXCI is a platfrom that is easy to work…

FXCI is a platfrom that is easy to work with and I also like the flexibility in terms of weekend holding allowed in swing trading. The absence of time constraints simplifies my trading strategies. The ability to exchange anytime is also a good feature and I am so far a happy user of this platform.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Using FXCI means having no time…

Using FXCI means having no time constraints which enables me to keep up with deadlines. I have been able to trade more strategically, looking for consistency rather than trying to keep arbitrary deadlines. My trading has improved since I have been a member.

February 25, 2025
Rated 5 out of 5 stars

Swing Gave Me Freedom!!!!!!!!!!!!

I went for the $100k Swing with a $577 fee, drawn by the no time limit. Once I hit 8%, I moved to phase two for a 5% target. 💲 Honestly, the 5% daily loss was mangeable, so I never felt stressed out. Getting up to 99% profit split is icing on the cake.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

This is also suitable for beginners

This is also suitable for beginners. I am a novice and this was suggested to me by a friend. I enjoy the fast turnaround and the open daily loss feature. And, ofcourse, no commissions to pay makes it simple to calculate potential earnings.

February 17, 2025
Unprompted review

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