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FX Replay Reviews 572

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times. However, some customers also noted issues with the website, mentioning bugs, lagging, and occasional crashes that impacted their user experience. A few other people also felt that the customer support was bad, with some experiencing slow replies or a lack of care.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting its smoothness, intuitiveness,... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness, professionalism, and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Customers... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the speed and... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the platform as fantastic for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an unexpected subscription renewal and reached out to FX Replay for help. Sebastian Patzi assisted me, and I couldn’t be more grateful. He responded quickly, was incredibly understanding,... See more

Company replied

Rated 5 out of 5 stars

I had an issue with my layouts and contacted the support team. They replied very quickly and guided me step by step until everything was fixed. They were patient, professional, and really kind. I tr... See more

Company replied

Rated 5 out of 5 stars

I’ve been using FXReplay for over a year now, and it continues to impress me. The platform strikes the perfect balance between being in-depth and detailed, while remaining clean, simple, and gen... See more

Rated 5 out of 5 stars

I had an issue with my layouts and contacted the support team. They replied very quickly and guided me step by step until everything was fixed. They were patient, professional, and really kind. I tr... See more


Company details

  1. Software Company

Written by the company

FX Replay is a 100% web-based backtesting tool that uses the best charting platform in the market, TradingView, to bring you the BEST backtesting experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

572 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 68% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

FOUBBA is the goat

great help with coding personal indicators overall great customer experience

February 12, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for your feedback! We’re glad we could help with your custom indicator coding and that you had a great overall experience.

We truly appreciate your support 🙌

— FX Replay Team

Rated 5 out of 5 stars

I had a issue with losing access to my…

I had a issue with losing access to my account and contacted support expecting long response times and complicated processes but was able to resolve it within a couple emails in around an hour, Patzi was amazing!

February 11, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for the great feedback! We’re glad Patzi was able to help you regain access quickly and make the process smooth.

We truly appreciate your support 😊

— FX Replay Team

Rated 5 out of 5 stars

Best on the market and also incredible support team

It's literally the best platform for backtesting, the features are amazing and the support team is incredible, I had an issue with an account that did not work properly and Vivek from the support team assisted me with every step, had the patience to guide me through what should I try in order to fix. Finally found a fix in the end and even extended my free trial period for the inconvenience. While I was having issues I tried other platforms but nothing came even close to what fxReplay offers. Thank you again Vivek!!!

February 10, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for the amazing feedback! We’re thrilled to hear you’re enjoying the platform and that Vivek was able to assist you patiently through the process.

We truly appreciate your support and your kind words — they mean a lot to our team! 😊

Rated 5 out of 5 stars

Fast customer support from Patzi

I was having issues logging into my account, so I contacted support, and Patzi was able to help me right away! Also, for me, it’s the best backtesting software out there!

February 9, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for the great feedback! We’re glad Patzi was able to help you get back into your account quickly.

We truly appreciate your support and are happy to hear you consider FX Replay the best backtesting software out there! 😊

Rated 5 out of 5 stars

Incredible Support by FX Replay

I’ve been using FX Replay to sharpen my trading, and while the platform itself is powerful, the customer support is what truly sets it apart. Specifically, Damian went above and beyond to help me.
He was incredibly responsive, professional, and took the time to ensure all my questions were answered thoroughly. It’s rare to find support this personalized and efficient. If you’re looking for a platform that actually backs its users, FX Replay is it. Huge thanks to Damian for the top-notch service!

February 9, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for the thoughtful review! We’re thrilled to hear FX Replay is helping you sharpen your trading.

We’ll be sure to share your kind words with Damian — he’ll really appreciate it. Thanks for being part of the FX Replay community 🙌

Rated 4 out of 5 stars

Great features and support

The platform has great features for traders and the support team has resolved any problem I have really fast. I've chatted with a few of them, and lastly with Vivek, they are very helpful. I recomend Fx Replay-.

February 7, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for the great feedback! We’re happy to hear the platform and our support team have been helpful — we’ll be sure to share your kind words with Vivek as well.

We truly appreciate the recommendation 🙌

— FX Replay Team

Rated 5 out of 5 stars

Backtesting equals progress

It helped me so much gathering data for my system and it should help you too
Having multiple years worth of backtested data that proofs the system to me is such a motivational boost I'm forever grateful for

February 8, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for sharing this! We’re thrilled to hear FX Replay has helped you build confidence in your system through data.

Wishing you continued progress in your trading journey 🙌

— FX Replay Team

Rated 5 out of 5 stars

The best backtesting website by FAR

The best backtesting website by FAR.
I love the costumer support, and got plenty off help by Vivek (also known as Vivek), with discounts, trials and more through their awesome discord server. Definetly the best choice you can take if you're planing on learning to trade.

February 8, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for the amazing feedback! We’re thrilled to hear you’ve had such a positive experience with both the platform and our support team.

We’ll be sure to pass your kind words to Vivek 😊

We truly appreciate your recommendation!

— FX Replay Team

Rated 5 out of 5 stars

Fast support from Vivek

Fast support from Vivek. And a very clean place to backtest.

February 5, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for the great feedback! We’re glad Vivek could assist you quickly and that you’re enjoying the clean backtesting experience.

We appreciate your support 🙌

— FX Replay Team

Rated 5 out of 5 stars

Great Costumer Service

Extremely fast response from a worker named Vivek. They were very helpful and resolved my issue quickly.

February 4, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for the great feedback! We’re glad Vivek was able to assist you quickly and resolve your issue.

We truly appreciate your support 😊

Rated 4 out of 5 stars

Good Customer Support

I bought the intermediate plan and realized it was not meeting my requirements so I wanted to upgrade to Pro plan. The issue was it would have charged me the full price of Pro plan when I just wanted an upgrade.

Saeed helped me get through this quickly. I am very satisfied.

February 1, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for your feedback! We’re glad Saeed was able to assist you quickly and make the upgrade process smooth.

We truly appreciate your support and are happy to have you with us 😊

Rated 1 out of 5 stars

Damn guys damn uuuuuuuuuuu guys i was…

Damn guys damn uuuuuuuuuuu guys i was backtesting and i was on the daily chart then after a while i created new session with the same month with the same date but the new session changed the daily time frame this is dame insane guys if u wanna correct it correct it!!!!

January 31, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

We’re sorry to hear about the frustration — that’s definitely not the experience we want you to have.

Please reach out to us at contactus@fxreplay.com
with the pair, date, and steps you followed so our team can investigate this properly and assist you.

We’re here to help get this sorted.

— FX Replay Team

Rated 5 out of 5 stars

I Am really happy to work with you guys…

I Am really happy to work with you guys i never ever seen like this plat form even thier response is quick for what ever you ask and i recommend people to work with them👍👍👍

January 31, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for the amazing feedback! We’re thrilled to hear you’re enjoying the platform and our quick support.

We truly appreciate your recommendation 👍

Rated 5 out of 5 stars

Discount code

Damian was very helpful when I didn't know how to get the partnetrship discount. He was very responsive and managed to give me clear instructions on how to solve the issue.

January 28, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for your feedback! We’re glad Damian was able to help you with the partnership discount and provide clear guidance.

We truly appreciate your support 😊

Rated 5 out of 5 stars

one of 10/10 platforms out there very…

one of 10/10 platforms out there very perfect website for journaling , back testing etc. keep up with the good work 👌👌👌

December 1, 2025
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for the amazing feedback! We’re thrilled to hear you’re enjoying the platform for journaling and backtesting.

We appreciate your support and encouragement 👌

Rated 5 out of 5 stars

Fast ,

Basil did an amazing job , provided fast resolution to my issue

January 25, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for the kind words! We’re glad Basil was able to resolve your issue quickly.

We truly appreciate your support 😊

Rated 5 out of 5 stars

Amazing service and convenient for…

Amazing service and convenient for backtest!

January 24, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for the great feedback! We’re glad to hear you’re enjoying the platform and finding it convenient for backtesting.

We truly appreciate your support 😊

Rated 1 out of 5 stars

Lagging

The web is so lagging and cost so much time just to use the go to feature

January 19, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thanks for sharing this feedback — we’re really sorry for the frustration. We know how important speed is, especially when using features like Go To, and lag can seriously disrupt your workflow.

Performance is something we’re actively working on, and comments like this help us prioritize improvements. If you’re open to it, please reach out to our support team at contactus@fxreplay.com with a few details (browser, session size, timing) so we can look into what may have caused this for you.

We appreciate you taking the time to let us know and are committed to making the web experience faster and smoother.

Rated 5 out of 5 stars

Best Backtesting Software + Journal

I was using / trying different competitors before. In FXReplay I found what I was looking for.

1. Very extensive backtesting capabilities. What I like especially is the ease of journaling during backtesting, the stability of the backtesting software and the quality of the indicators. No competitor delivers the same backtesting capabilities.

2. Nice and simple journaling for live trading with import from Tradovate. Most journaling apps are way too overloaded for me. FXReplay keeps it simple (Notion-like) and has everything I need. What I expect is ease of attaching screenshots and adding tags.

3. Awesome email support. Mostly replies within minutes. Resolved an issue with imports of my live trades within half a day and I even received two weeks of free subscription.

4. Pricing is more than fair. Especially for people that require seconds charts for backtesting, most competitors are more expensive.

For my needs FXReplay is an 11/10. I can only advise to give it a try. It also has a free plan, which many competitors lack.

January 15, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for the incredibly detailed feedback! We’re thrilled to hear FX Replay meets your needs for both backtesting and journaling, and that our support team could assist you quickly.

We truly appreciate your trust and recommendation — feedback like yours means a lot to the whole team 🙌

Rated 5 out of 5 stars

Excellent and honest support from Saeed at FX Replay

Saeed from FX Replay support was extremely helpful.
He quickly fixed my subscription problem, issued a refund and explained all pricing options very clearly. Great customer service!

January 12, 2026
Unprompted review
FX Replay logo

Reply from FX Replay

Thank you for the wonderful feedback! We’re glad Saeed was able to resolve your subscription issue quickly and clearly explain the options.

We truly appreciate your support 😊

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