Unable to obtain the specific dressings that I needed locally I turned to Fylde. Order process was simple and straightforward and price competitive. Although the time of delivery had to be changed to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
New website is easy to use. Questions from pharmacists are dealt with in a timely manner. Items are almost always with me within 24 hours, even when ordered on a Sunday. Item is always very well packa... See more
Very happy with Fylde Clinic. I have used them repeatedly and would highly recommend to family & friends. To anyone who is reading this review. Once they review & are satisfied the medication is s... See more
I ordered a product from this company as they had it at a really good price ,website easy to look round ,payment was straightforward and I was kept updated by emails about delivery. The delivery was... See more
Company details
Written by the company
Fylde Clinic is a UK Registered Online Pharmacy based in Preston, offers high-quality online medical treatments, providing convenient and professional healthcare services from the comfort of your home. With a commitment to patient care and expert advice, Fylde Clinic ensures reliable, confidential, and accessible healthcare solutions tailored to your needs.
Contact info
Fylde Clinic, Fylde House, PR1 1NR, Preston, United Kingdom
- +441772241111
- hello@fyldeclinic.co.uk
- fyldeclinic.co.uk
4.8
Excellent
757 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 1 week
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Good company to order from
Easy to order and the staff are very friendly and my orders are quickly despatched. Had one or two late deliveries by the courier but nothing to worry about.
June 25, 2026
Pay for 3 get 1
Purchased gaviscon 3 x 60 tablets on eBay.
I ordered 2 of the 3 x 60
Only got 2 packs hence 4 still outstanding.
Contacted them 2 via eBay, the don't even have the courtesy to respond.
If you want to order and pay for 3 but only get one this is the company for you.
I will update when ebay and or trading standards have investigated.
It is obviously a twist on buy one get two free. But this is fraud
April 25, 2026
Unprompted review
Reply from Fylde Clinic
Dear Customer,
Please accept our sincere apologies for the delay in responding to your enquiry.
We truly value our customers and appreciate your feedback.
We have now processed a full refund for your order. Please allow 2–3 working days for the funds to appear back in your bank account.
Having checked the product listing on our ebay listings website, we can confirm that it was displayed as a single pack rather than a pack of three, so we believe there may have been a misunderstanding. However, we would still like to resolve this matter to your satisfaction.
Please check your Ebay message inbox for the next steps mentioned for resolution or e-mail us at hello@fyldeclinic.co.uk we will help to resolve this better.
Thank you for your understanding, and we hope to restore your confidence in our service.
Kind regards,
Fylde Clinic
Quick and easy
Quick, easy and competitively priced. The reason for 4 stars is that I've 'signed up for news and offers' I've never been sent anything
June 28, 2026
Absolutely brilliant service
Absolutely brilliant service. Order and approved in less than 24hours. Delivery next day also by DPD. First class service. I'm now buying every month. Thank you Fylde Clinic for your amazing service.
June 23, 2026
Straightforward ordering
Straightforward ordering, proper checks made and appropriate packaging (temperature controlled)
June 22, 2026
Quick customer service
The product I had received had no liquid in it! It seems after explaining what had happened they have sent me another bottle with some liquid in, so we will see.
June 22, 2026
Reply from Fylde Clinic
Dear Customer,
Thank you for your feedback, and we are very sorry to hear that you received a defective product.
We have arranged for a replacement bottle to be sent to you immediately, and you should receive it shortly. We sincerely apologise for the inconvenience this has caused.
For further assistance and resolution we have sent you an E-mail please check your inbox.
Kind Regards
Team Fylde Clinic
I am very happy with the quality of…
I am very happy with the quality of service from the Fylde Clinic, they are warm, friendly, very knowledgeable and professional. Quick hassle free turnaround time for assessments and prescribing medicines in this case assisting me in my Weightloss journey with weigh loss medication. Thank you again been a pleasure dealing with you.
June 22, 2026
Fylde clinic have been fantastic since…
Fylde clinic have been fantastic since I started ordering Mounjaro from them .. always helpful when I've had a query and fast delivery. Sorted out a delivery problem I had straight away. Overall very helpful and good priced compared to a lot of pharmacies .
Easy to use website
Thank you Fylde
June 24, 2026
Unprompted review
Product was brilliant with brilliant…
Product was brilliant with brilliant price ! Delivery outstanding but unfortunately was not packed very well and one bottle had leaked everywhere! They responded well to my query but wanted proof of leakage and packaging had been thrown away as was leaking everywhere ! They responded quickly and satisfactorily to my issue
June 11, 2026
Great product and service
Website has improved, delivery is prompt and communications are helpful. Cost price compared to other providers is a massive reason why I choose them.
June 2, 2026
Quick to respond and sort any issues.
I ordered a product from Fylde which was not what I expected going by the description and image, however upon querying this via email Jacob quickly sent the correct item to me as a free replacement. Excellent service thank you.
June 19, 2026
Unprompted review
Great communication and product
Great communication and product. Speedy delivery. Thank you
June 11, 2026
Great service!
Been using Fylde clinic for the past few months. Always great service and good communication.
June 2, 2026
Great item and quick delivery👍
June 11, 2026
Shipment was missing half of the order!
June 11, 2026
Reply from Fylde Clinic
Dear Customer,
Please accept our sincere apologies for the error with your order. We are very sorry to hear that your shipment was missing part of the items you were expecting.
We have investigated the issue, rectified the error on our end, and arranged for the missing items to be sent to you as a replacement as quickly as possible.
We understand how disappointing this must have been and sincerely apologise for the inconvenience caused. We appreciate your patience and thank you for giving us the opportunity to put things right.
If you have any further questions or require any additional assistance, please do not hesitate to contact us.
Kind regards,
Fylde Clinic
Always happy with Fylde
Always happy with Fylde - process straight forward and medication expedited in a professional manner.
June 5, 2026
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