This is the best tool I have ever worked with. Many AI tools does not really add value, just another layer. Fyxer not only reduce my time replying on emails with 80%, Fyxer also keeps track on fol... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
With an inbox that sometimes reaches 150 emails a day, Fyxer truly makes a difference. All messages are neatly categorized, and draft replies are prepared and ready for review. I also no longer need t... See more
Company replied
Absolutely fantastic purchase. I did not finish set-up and the tool still went full into activation mode and sorting all emails immediately. ALSO, I was not expecting the meeting Bot, but it's way bet... See more
Company replied
Fyxer.ai is a smart, practical AI assistant that genuinely helps reduce email overload. It summarizes messages clearly, flags what actually matters, and is built with strong privacy protections. What... See more
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Company details
About Fyxer
Written by the company
Fyxer is your intelligent digital assistant, built to save you time, reduce inbox stress, and keep you focused on what matters most. If you're spending hours each day sorting through emails, drafting replies, or juggling meeting logistics - Fyxer takes care of all that, quietly working behind the scenes to simplify your workflow.
What can Fyxer do for you?
- Smart Email Categorization to instantly organize your inbox
- Draft Replies in Your Voice so you never have to start from scratch
- Meeting Summaries with automatic follow-ups inside your inbox
- Smart Scheduling Link to eliminate back-and-forth coordination
Fyxer learns from how you write, what matters to you, and how you manage your day - and gets better the more you use it. It integrates directly into your existing Gmail or Outlook inbox, so there's no need to switch apps or learn a new system.
You’ll also get helpful onboarding, fast support, and a team that actually listens to feedback. Fyxer is here to make your workday smoother, saving you an hour a day one email at a time.
The Fyxer AI promise
Written by the company
- We’re here to save you an hour a day, every day.
- Fyxer AI is built to save you time, and we back that with real, human support. We listen, we improve, and we care about getting it right for you. We know that trust is earned - so we take every piece of feedback seriously and always aim to respond with transparency, empathy, and speed. Our mission is to make your life a little easier every day.
Contact info
United Kingdom
- fyxer@fyxer.com
- fyxer.com
4.0
Great
625 reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
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Do not sign up for this service
Do not sign up for this service. They doubled charged me even after I tried to cancel the service before the trial was up. Their customer support did not help and I don't know how to get refunded the $900 they charged me for an annual fee.
January 19, 2026
Reply from Fyxer
Thank you for sharing your feedback!
We are sorry to hear about your experience with our service, as this is not what we want our customers to encounter. To clarify, we do not double-charge customers, and cancellations made before the end of a trial should prevent any annual billing.
Please note that we will reach out directly via email to understand what happened with the billing charge and to provide any assistance you may need.
Fyxer
I am trying to get my team to join
I am trying to get my team to join. I have tried to reach customer service or some human for over a week. We must be too small for anyone to lend us assistance. Not sure this would be the right platform for the team, which is disappointing as this has been an incredible tool I have been using for the last 30 days.
January 19, 2026
Reply from Fyxer
Thank you for your review, Jennifer!
We are sorry to hear about your experience, as Fyxer is designed to work alongside a team.
You can always add team members to your Fyxer account by going to the dashboard (https://app.fyxer.com/) > Settings > Team > Invite teammates. You also have the option to contact our Sales team directly via the Fyxer main page: https://www.fyxer.com/sales
Additionally, we will reach out via email to better understand the issue and explore how we can help you and your team make the most of Fyxer in your daily email workflow.
Fyxer
It was great that we could use a trial…
It was great that we could use a trial to check how Fyxer works, but I wasn't too happy with it. It categorised the emails into wrong labels, created drafts into old threads to which I had already replied (basically creating duplicates of my previous emails).
January 19, 2026
Reply from Fyxer
Thank you for the feedback, Agnes!
We would like to let you know that there are several options available in the Fyxer dashboard (https://app.fyxer.com/) that allow you to tailor the AI to your own workflow. For any emails that may be mislabeled, you can set up custom rules by navigating to Categorization > Advanced > Custom rules, where you can include specific email addresses or domains and assign the category you’d like Fyxer to use.
As for Drafts, please ensure that Conversation View (email threading) is enabled and that you’re using the latest version of your email client. This usually resolves issues with drafts not appearing correctly in older threads.
If you would like any help setting this up, our team is happy to assist at support@fyxer.com.
Fyxer
Reply from Fyxer
Thank you for the feedback Tony!
We are happy to hear that Fyxer has become a valuable part of your daily email operations and is helping you save time in the long run.
Fyxer
The meeting bot is obnoxious (Fyxed)
The meeting bot is obnoxious. It's this huge stretched FYXER that sits in your meetings and is a distraction. They need to make a way to rename the bot or remove the name of the tool.
Edit - They have made changes so that you have the ability to remove the fyxer logo or add your own. This is very welcome.
January 18, 2026
Reply from Fyxer
Thank you for the review, Chad!
We would like to let you know that you have the option to exclude the meeting notetaker from specific meetings - or from all meetings, if that’s your preference. You can manage this by navigating to the Fyxer dashboard (https://app.fyxer.com/) > Notetaker > Notetaker Settings > Automatically join > None.
Additionally, you can customize the meeting notetaker by changing its name and image, or make it less visible during meetings by going to Settings > Organization > Meeting Notetaker.
If you would like any further assistance with the meeting notetaker or other Fyxer features, our team will be happy to help at support@fyxer.com.
Fyxer
Cluttered my inbox with lots of draft…
Cluttered my inbox with lots of draft messages - almost all of which I had to delete. Not yet got enough to be useful
January 19, 2026
Reply from Fyxer
Thank you for your feedback!
We are sorry to hear about your experience with the pre-written Drafts, as Fyxer is designed to save you time on administrative work, not make it more complicated.
That said, there are ways to adjust how often Drafts appear in your inbox. Navigate to the Fyxer dashboard (https://app.fyxer.com/) > Drafts > Response Style, to minimize the number of Drafts populating your inbox. Another tip is to add a Custom Tone under the same section - this allows you to guide Fyxer on your decision-making style, preferred tone of voice, and any other nuances.
Please note that we will reach out shortly to understand the issue with the Drafts and provide feasible workarounds that you can apply to your email correspondence.
Fyxer
Fyxer continues to save me hours of…
Fyxer continues to save me hours of time and really, a lot of headache. It knows what I want to say and says it even better than I can especially so quickly.
January 19, 2026
Reply from Fyxer
Thank you so much for the kind words Lee!
We are happy to hear that Fyxer is saving you time on your daily email communication. It is also great to know that Fyxer's Drafts have captured your tone of voice and writing style accurately.
Fyxer
Great use of AI!
This is one of the coolest AI tools I have used so far. I love technology and use AI tools every day, Fyxer is a game changer when it comes to saving me time. Thank you for creating such an amazing product!
January 19, 2026
Reply from Fyxer
Thank you so much for the lovely feedback Larry!
We are happy to know that Fyxer has become your go-to tool for email assistance. It is great to hear that Fyxer is saving you hours on admin work, allowing you to prioritize what matters most.
We will make sure to share your kind words with the entire team.
Fyxer
Created a lot of work for me marking…
Created a lot of work for me marking mail as read and generating replies that were not useful and I jad to redo them anyway
January 19, 2026
Reply from Fyxer
Thank you for the review!
We are sorry to hear that the Drafts Fyxer created haven’t yet picked up on your tone of voice and writing style.
We would like to let you know that you can tailor Drafts to more closely match how you write. In the Fyxer Dashboard (https://app.fyxer.com/) > Drafts > General > Custom tone, you can share details about how you communicate, how you work, and any specific preferences that matter to you when writing emails.
Additionally, under Drafts > Custom files, you can upload relevant PDF or CSV documents from your work. This helps Fyxer further fine-tune and improve the quality of its Draft responses.
If you need any additional assistance with the Drafts feature, our team will be happy to help at support@fyxer.com.
Fyxer
Needs a lot of work before it’s worth paying for
The email drafting was somewhat helpful from my laptop but i wasn’t able to edit the drafts from my phone and they show up there like they’re already sent messages which got very confusing/panic-inducing at times. The automatic sorting was the part I disliked the most - it would have been WAY more helpful to have the AI ask the first time a message came in vs just automatically deciding that a message wasn’t something I needed to be bothered with. While it didn’t delete the messages, I did have to go dig thru múltiple folders to figure out where things were sorted. I cancelled a couple days into the trial - definitely NOT worth $50/mo nor something I even want to continue using for free.
January 19, 2026
Reply from Fyxer
Thank you for the detailed feedback Jessica.
We are sorry to hear that your experience with Fyxer was confusing and frustrating, as that is not the experience we aim to provide.
To clarify, you do have the option to edit the Drafts from your phone, as long as you are using the email client application on your phone. Regarding categorization, you can customize how emails are categorized by setting up specific rules. To do this, go to the Fyxer Dashboard (https://app.fyxer.com/) > Categorization > Advanced > Custom rules, where you can assign an email address or domain to a particular category, and Save the changes. This way Fyxer adheres to your ruling system when it comes to email sorting.
Please find the following document helpful for how the Email categorization system works : https://support.fyxer.com/en/articles/13107658-fyxer-email-categorization-handbook
If there is anything else we can assist with, please do reach out to our team at support@fyxer.com
Fyxer
Meeting recordings are sent a few…
Meeting recordings are sent a few minutes after each call. Summaries are also received in no time.
January 19, 2026
Reply from Fyxer
Thank you for the lovely review Junmer!
We are happy to hear that Fyxer’s Notetaker is helping you stay on top of follow-ups and action points. It is also great to know you are finding value in receiving the meeting minutes the moment your call ends.
Fyxer
I was drawn to the product by its excellent meeting summaries
I originally started using the product because I received a meeting summary from a client following a meeting I attended. It was an excellent summary and considerably better than the one from the free product I was using. So I had a trial, and it seemed good. However, the meeting summaries it's now producing are only just as good as the free product I was using before.
The in boxing sorting is fine, however I sometimes loose emails as they get untagged and I need to search for them. The email drafts are probably average. If it's a simple short email, then the drafted reply is fine. Struggles with longer emails and really struggles with dates and times for availability. It doesn't seem to check the calendar and just notes random times I will be available (when I am not free at all and my calendar is blocked)!
January 19, 2026
Reply from Fyxer
Thank you for the detailed review, Brendon!
Please note that you can customize the Notetaker summary in the Fyxer dashboard (https://app.fyxer.com/) by going to Notetaker > Select a meeting recording > Choose a different preset or Choose a different summary style. Alternatively, you can always use the chat assistant on the right-hand side by asking questions such as: “Provide me with a summary that lists my responsibilities as action items.”
Regarding Email Categorization, you can set up custom rules in the Fyxer dashboard by navigating to Categorization > Advanced > Custom rules > Include email addresses or domains, and assigning the category you’d like Fyxer to follow.
For Drafts, you also have the option to guide Fyxer to match your tone of voice and writing style under Drafts > General > Custom tone.
For the Scheduling feature, please make sure your working hours are set correctly in your email calendar, and that any unavailable time slots are marked as Busy rather than placeholders.
Feel free to schedule a 1:1 session with one of our agents here: https://calendly.com/d/csmh-24y-7jw/15min-onboarding-call for more details on the Fyxer features.
Fyxer
Reply from Fyxer
Thank you for the feedback, Stephen!
Please note that there are several options available within the Email Categorization feature that allow Fyxer to recognize emails from specific domains or addresses and filter them into the folder of your choice. You can set this up by navigating to the Fyxer dashboard (https://app.fyxer.com/) > Categorization > Advanced > Custom rules.
There is an option to turn off the Email categorization altogether, under Categorization > Advanced > Enable categorization > Turn off globally
If you need any additional help with Email Categorization or any of Fyxer’s other features, our team will be happy to assist you at support@fyxer.com.
Fyxer
I love that it categorizes and drafts…
I love that it categorizes and drafts responses. The categorisation does need some work at least for me
January 19, 2026
Reply from Fyxer
Thank you for the kind review, Megan!
We are glad to hear that Fyxer is helping keep your inbox neatly organized, so you always know which tasks are most important in your daily email workflow.
We also want to let you know that there’s a setting in the Fyxer dashboard (https://app.fyxer.com/) that gives you a bit more control over your categories: Categorization > Advanced > Custom rules. Here, you can enter specific email addresses or domains and ensure they go to the category (or no label) of your choice.
If you’d like any additional assistance with Email Categorization or any other Fyxer features, please don’t hesitate to reach out to us at support@fyxer.com.
Fyxer
It can select the markers better
It can select the markers better. We have a lot of emails that require replies and they go to the FYI marker. And some answers are with the wrong information.
January 19, 2026
Reply from Fyxer
Thank you for your review, Francisco!
We would like to let you know that you can instruct Fyxer to better filter your emails into the categories you prefer. Simply navigate to the Fyxer dashboard (https://app.fyxer.com/) > Categorization > Advanced > Custom rules, and choose which addresses or domains should go into each category.
For Drafts, you can improve the accuracy and personalization of Fyxer’s responses by including your knowledge base. Go to Drafts > Custom files and upload documents that Fyxer can reference when drafting your emails.
We would be happy to cover any additional settings with our specialist in a quick onboarding session here:
https://calendly.com/d/csmh-24y-7jw/15min-onboarding-call
Fyxer
Half baked
Half baked. I spend most of time time searching for the email I’ve just received a notification for and the other half of my time locating where fyxer stored the email. Gonna try Superhuman. 🤞🏻
January 19, 2026
Reply from Fyxer
Thank you for your review!
We are sorry to hear that this was your experience with the Email categorization feature, as the labeling system is designed to prioritize your emails, helping you focus on the most important messages first.
This guide can provide further info into how Fyxer's logic works when it comes to email sorting : https://support.fyxer.com/en/articles/13107658-fyxer-email-categorization-handbook
You also have the option to create your own email-sorting rules. To do this, go to the Fyxer Dashboard (https://app.fyxer.com/) > Categorization > Advanced > Custom rules, where you can assign a specific email address or domain to a category and save your changes. This ensures that Fyxer follows your preferred system for organizing emails.
If you have any questions about email categorization, our team is happy to assist at support@fyxer.com
Fyxer
In general fyxer works great in…
In general fyxer works great in supporting us.
My small point is that sometimes in a EN mail I get a proposed NL response -> need to rework it but would hope that Fyxer recorngize the language for responses in a better way. for the rest it saves time and gets better every week.
January 19, 2026
Reply from Fyxer
Thank you so much for the feedback, Rob!
We would like to let you know that you can help Fyxer better match the language you use by adding a simple instruction in the Fyxer dashboard (https://app.fyxer.com/) > Drafts > General > Custom tone - for example: “Always provide a draft matching the user’s language, and do not default to English.” This small adjustment can make a big difference in the accuracy of your drafts.
If you need any additional help with the Drafts feature or any other Fyxer functionality, our team is always here to assist you at support@fyxer.com.
Fyxer
I don't need drafts written for every…
I don't need drafts written for every email received. Some emails are invoices, statements and remittance and financial type correspondence.
January 19, 2026
Reply from Fyxer
Thank you for your feedback, Jason!
We are sorry to hear that Drafts were being generated for all your emails instead of prioritizing the most important ones.
You can adjust this in the Fyxer Dashboard (https://app.fyxer.com/) by going to Drafts > Response style > How often do you like to reply, and selecting the option that best suits your needs. Be sure to save your changes. This way, Fyxer will follow your preferred threshold, and the number of Drafts created will align with your configuration.
If you have any additional questions about the Drafts feature, our team is happy to help at support@fyxer.com.
Fyxer
Reply from Fyxer
Thank you for the feedback Jeppe!
We are happy to hear that Fyxer has become an essential part of your daily email communication.
Fyxer
This tool is not very helpful
This tool is not very helpful. It often fails to move emails to the correct folder, also missing drafting new messages. It lacks the functionality to support manual email drafts. Fortunately, there are better alternatives available at a lower cost.
January 19, 2026
Reply from Fyxer
Thank you for your feedback, Robert!
We are sorry to hear about your experience with Fyxer, as the product is designed to save you time on admin work, not make things more complicated.
That said, we would like to clarify that once you follow up on emails labeled “To respond,” Fyxer automatically sorts them into either the “Awaiting reply” or “Actioned” category, based on the context of the email.
You also have the option to adjust how frequently Drafts are generated in your account by navigating to the Fyxer Dashboard (https://app.fyxer.com/) > Drafts > Draft Style > How often do you like to reply? Additionally, you can prompt Fyxer to create a Draft for any email thread by forwarding the email to ai@fyxer.com
and writing the word Draft in the body (e.g., “Draft me a response”). A Draft will be prepared for you shortly.
Please note that we eill reach out to you directly to better understand the issues you experienced with the Drafts feature and to help customize it so it better reflects your tone of voice.
Fyxer
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