While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Graham + Sibbald is one of the UK’s leading property consultancy services. Our success is built upon how we deliver our service; it is a unique combination of being both professional and personable. For professional that means what we deliver: a partner-led service, where we put our client’s needs first; having specialists in every department; providing a full-service offering with connected joined up thinking; with dedicated and diligent people who have the expertise and knowledge that today’s clients demand. For personal that means how we deliver. We truly care about our client's business and see them as part of our extended family: as we do our people. We are passionate about providing the very best advice; responding quickly and promptly with no red tape or hierarchies to hold us back. We listen. We are observant. And we understand. It's no wonder our clients trust us with their business. And that's Graham + Sibbald. We deliver + we care.
Viewfield Terrace, KY12, Dunfermline, Scotland, United Kingdom
3.6
2 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional and responsive service, everything that was needed to support and conclude the sale. Great communication, pleasant folks over there, and will use them again in the future.
Reply from Graham + Sibbald - Dunfermline
Thank you Paul for leaving our Dunfermline office a 5 star review! Your feedback is greatly appreciated and we will be sure to pass it onto the team.
Best Wishes,
Graham + Sibbald
I had an extremely bad experience with this company. I bought a house in dunfermline for £80,000 in 2009 and they're the company that carried out the home report. They clearly overvalued the property at the time as it was worth in the region of £68,000 at that time. I sold the property in 2014 and did not get a penny back despite investing £18,000 in the refurbishment of the property. I even got advice from an estate agent that valued the property and they agreed with me the property was overvalued by Graham & Sibbald. I was on the verge of taken legal advice as the estate agent thought I'd have a case but with legal costs it put me off. I would like people to be aware of this as I don't want the same thing happening to other people and be out of pocket by several thousands of pounds.
I already discussed this with you at the time but you did not pay any attention whatsoever. I lost a lot of money renovating that property and got no money back for the effort I put in. Back in 2014 when i sold the property a professional estate agent thought your home report value was inflated at the time you carried out the home report back in 2009. I do not understand why you want to discuss it now when you couldn't careless when I highlighted the issue to you back in 2014. I lost several thousands of pounds due to your hone report value. I just want people to be aware, so they do not lose thousands of pounds purchasing a property that is overinflated in value by the surveyor.
Reply from Graham + Sibbald - Dunfermline
Hi Alex, it is disappointing to hear you feel you have had a bad experience with us. If you wish to discuss this further please contact us on enquiries@g-s.co.uk.
Kind regards,
Graham + Sibbald
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
