Aitchison Raffety (now Graham + Sibbald) Reviews 23

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We have been working with AR for nearly a decade and they have always been thorough and effective in their work on valuations for us. Most recently Paddy Waldron has been working on our account and we... See more

Company replied

Rated 5 out of 5 stars

We contacted the firm to help with a notional rent review, found them pro-active, professional and achieved a good result. Thanks.

Company replied

Rated 5 out of 5 stars

We were looking to move offices within Berkhamsted, which isn’t the easiest task! I first contacted Connor to view a property that didn’t end up being the right fit. A few months later, he got in tou... See more

Company replied

Rated 5 out of 5 stars

Jamie Simpson from Aitchison Raffety was fantastic from the first email, very informative and knew what he was talking about, and also very knowledgeable, I had a valuation done from TSR never wi... See more

Company replied

Company details

  1. Real Estate Consultant
  2. Building Consultant
  3. Chartered Surveyor
  4. Property Management Company
  5. Real Estate Appraiser
  6. Real Estate Surveyor

Written by the company

Aitchison Raffety is now officially trading as Graham + Sibbald following their integration on the 1st April 2026. As part of this transition, we continue to provide the same high-quality services our clients expect, now supported by the wider expertise, resources and reach of G+S. For our latest updates and future activity, please refer to Graham + Sibbalds Trustpilot page.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

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Rated 5 out of 5 stars

We contacted the firm to help with a rent review issue

We contacted the firm to help with a notional rent review, found them pro-active, professional and achieved a good result. Thanks.

January 26, 2026
Unprompted review
Aitchison Raffety (now Graham + Sibbald) logo

Reply from Aitchison Raffety (now Graham + Sibbald)

Thank you so much for taking the time to leave us a review Mr Perkin,

We are thrilled that you are happy with the service provided from our Healthcare Team. I will be sure to let them all know your feedback,

Aitchison Raffety (now part of Graham + Sibbald)

Rated 5 out of 5 stars

Effective and good value

We have been working with AR for nearly a decade and they have always been thorough and effective in their work on valuations for us. Most recently Paddy Waldron has been working on our account and we are delighted with the business rates savings he has been able to find for us.

January 6, 2026
Unprompted review
Aitchison Raffety (now Graham + Sibbald) logo

Reply from Aitchison Raffety (now Graham + Sibbald)

Thank you so much for taking the time to leave us a review Mike, we really appreciate your support and are thrilled that you are happy with the service provided.

I will be sure to let Paddy and the Business Rates team know your feedback,

Aitchison Raffety (now part of Graham + Sibbald)

Rated 5 out of 5 stars

Rent review

The rent review appeal was so slow but this was because the ICB and DV were slow. Paula at AR was always helpful and pro active chasing up and kept me in the picture.

November 25, 2025
Unprompted review
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Reply from Aitchison Raffety (now Graham + Sibbald)

Thank you so much for your feedback Anne, we really appreciate you taking the time to leave us a review.

We will be sure to let Paula and the rest of the Healthcare Team know.

Aitchison Raffety (now part of Graham + Sibbald)

Rated 5 out of 5 stars

The property valuatExcellent Service and Friendly Team – Highly Recommendion process was…

The property valuation process was smooth and efficient. Booking was easy, communication was excellent, and the team was very friendly and professional throughout. I would definitely recommend their services!

October 31, 2025
Unprompted review
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Reply from Aitchison Raffety (now Graham + Sibbald)

Thank you so much for your lovely feedback KM, we really appreciate you taking the time to leave us a review.

We are working hard to make sure our processes are constantly improving so I will be sure to tell the teams of your comments. Many thanks again,

Aitchison Raffety (now part of Graham + Sibbald)

Rated 5 out of 5 stars

Comprehensive inspection

Comprehensive inspection, honest, detailed report, professional opinion

October 7, 2025
Unprompted review
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Reply from Aitchison Raffety (now Graham + Sibbald)

Hi Kwok, thank you so much for taking the time to leave us a review, we really appreciate your feedback.

Aitchison Raffety (now part of Graham + Sibbald)

Rated 5 out of 5 stars

They were fast

They were fast, thorough and looked at concerns I raised beforehand. Then took time to discuss his(Simon) findings.
Claire always was prompt to answer the phone and deal with everything I asked for.
Thank you

October 9, 2025
Unprompted review
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Reply from Aitchison Raffety (now Graham + Sibbald)

Hi Andrew, thank you so much for taking the time to leave us a review, we really appreciate your feedback.

I will be sure to let Claire, Simon and the rest of the Team know.

We look forward to working with each other again in the future.

Aitchison Raffety (now part of Graham+Sibbald)

Rated 5 out of 5 stars

Fantastic service provided by Dave and Caz

I used Aitchison Raffety to undertake two rent reviews for my surgery. Dave Simpson was brilliant in negotiating an increase in rent for both rent reviews, and his knowledge and expertise gave me much assurance throughout the process. Dave along with his colleague Caz Fairey, provided a fantastic service and their communication was top-tier. I will definitely be using their services again and I highly recommend them.

October 3, 2025
Unprompted review
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Reply from Aitchison Raffety (now Graham + Sibbald)

Thank you so much for taking the time to leave us a review AP, we really appreciate your feedback.

I will be sure to let Dave, Caz and the rest of the Healthcare Team know.

We look forward to working with each other again in the future.

Aitchison Raffety

Rated 5 out of 5 stars

Hashim ⭐️⭐️⭐️⭐️⭐️

Hashim was really professional, knowledgeable and helpful. On time and efficient.

Would use again. 5 stars ⭐️

July 1, 2025
Unprompted review
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Reply from Aitchison Raffety (now Graham + Sibbald)

Hi Dec,

Thank you so much for taking the time to leave us a review, we are thrilled that you are happy with the service from Hashim and the Valuation team. We look forward to working with you again in the future.

Kindest regards
Aitchison Raffety Team

Rated 5 out of 5 stars

The preferred choice for valuations

Selecting Aitchison Raffety proved to be a good call, valuation availability was within a few days, Hashim managed to turn the report around within the week despite a busy period and the final report was a good assessment of my commercial property. Have another 2 large valuations coming up and already know I'll be using Aitchison Raffety again.

April 29, 2025
Unprompted review
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Reply from Aitchison Raffety (now Graham + Sibbald)

Hi Prabhdeep,

Thank you so much for taking the time to leave us a review, we really appreciate your support and are thrilled that you are happy with the service provided. I will be sure to let Hashim and the team know your feedback,

Kindest regards
Aitchison Raffety Team

Rated 5 out of 5 stars

Knowledgeable but friendly

We have used Aitchison Raffety for the past 10 years to undertake property valuations of our GP surgery and to challenge our 3-yearly notional rent reviews. They are knowledgeable but friendly and have helped us take a more consistent approach to decisions around property.

June 17, 2025
Unprompted review
Aitchison Raffety (now Graham + Sibbald) logo

Reply from Aitchison Raffety (now Graham + Sibbald)

Hi Isobel,

We really appreciate your kind words and thank you so much for trusting us over the past 10years. We will be sure to share this with our Healthcare team.

Kindest regards
Aitchison Raffety Team

Rated 5 out of 5 stars

We were looking to move offices within…

We were looking to move offices within Berkhamsted, which isn’t the easiest task! I first contacted Connor to view a property that didn’t end up being the right fit. A few months later, he got in touch about a new office space that had just become available and thought of us straight away. We’re so glad he did, we absolutely love the new space.
Connor was helpful throughout and communicated really well.

July 8, 2025
Unprompted review
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Reply from Aitchison Raffety (now Graham + Sibbald)

Hi Lauren,

Thank you so much for your review, we're thrilled to hear you had a great experience with Connor from our Commercial Agency team - I will be sure to let the team know about your lovely feedback.

Kindest regards
Aitchison Raffety Team

Rated 5 out of 5 stars

Delivered what they promised

Good local knowledge, produced well reasoned and researched arguments during difficult negotiations and delivered what they promised.

March 1, 2025
Unprompted review
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Reply from Aitchison Raffety (now Graham + Sibbald)

Hi Nigel,

Thank you so much for taking the time to leave us a review, we really appreciate your support and are thrilled that you are happy with the service provided. Hopefully we will work together more in the future.

Kindest regards
Aitchison Raffety Team

Rated 5 out of 5 stars

Professional and thorough service

Stacey has been great since taking over our account. The service has been extremely professional and she has managed to obtain some substantial business rates reductions on our behalf.

June 30, 2025
Unprompted review
Aitchison Raffety (now Graham + Sibbald) logo

Reply from Aitchison Raffety (now Graham + Sibbald)

Hi Phil,

Thank you so much for your review, we're thrilled to hear you had a great experience with Stacey from our Business Rates team - I will be sure to let the team know about your lovely feedback.

Kindest regards
Aitchison Raffety Team

Rated 5 out of 5 stars

Very Highly Recommended

We continue to use Aitchison Rafferty for our property valuations and NHS lease reimbursement negotiations for those properties that are not owned.

We have found them very easy to work with and would very highly recommend them.

June 30, 2025
Unprompted review
Aitchison Raffety (now Graham + Sibbald) logo

Reply from Aitchison Raffety (now Graham + Sibbald)

Hi Steve,

We really appreciate your kind words and thank you so much for taking the time to share your feedback. We will be sure to share this with our Healthcare team.

Kindest regards
Aitchison Raffety Team

Rated 5 out of 5 stars

Life made much easier

Paula has been a huge help in finalising some overdue reviews for us, getting us some unexpected increases and liaising clearly at all stages of the process

May 26, 2025
Unprompted review
Aitchison Raffety (now Graham + Sibbald) logo

Reply from Aitchison Raffety (now Graham + Sibbald)

Hi Mrs V Trumper,

Thank you so much for your review, we're thrilled to hear you had a great experience with Paula and our Healthcare team - your support means the world to us.

Kindest regards
Aitchison Raffety Team

Rated 5 out of 5 stars

Excellent

Excellent, efficient and professional service. Providing considerable clear support and communication.

March 14, 2025
Unprompted review
Aitchison Raffety (now Graham + Sibbald) logo

Reply from Aitchison Raffety (now Graham + Sibbald)

Hi DH Dorset,

We truly appreciate your kind words and your 5-star rating! Thanks for taking the time to share your feedback, we are really grateful for your support.

Kindest regards
Aitchison Raffety Team

Rated 5 out of 5 stars

Excellent advice & support

I first dealt with Aitcheson Raffety in 2017, when they advised me in dealing with a flooded cellar in our family-owned property on Harpenden High Street. Without their advice and recommendations I would not have been able to resolve the issue swiftly and satisfactorily.
For the past 8 years, Mark Bunting has been helping me with the management and development of the property. He has conducted rent reviews and lease renewals on my behalf, supported me in dealing with other tenancy issues and is always available for ad hoc conversations and advice. More recently, he has helped me with a project to develop the upper floors into residential apartments, providing valuations, planning advice and sourcing of suitable developers.
Mark is exceedingly knowledgeable about the local market. He always listens, gives pragmatic advice with empathy and is always professional. He has negotiated strongly on our behalf and has achieved the absolute maximum rents etc. particularly when dealing with large, national organisations.
I can honestly say that, without Mark’s support, knowledge and advice, we would not be able to directly manage the property. I can highly recommend Mark and would be happy to provide more information or a verbal testimonial if required.

June 2, 2025
Unprompted review
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Reply from Aitchison Raffety (now Graham + Sibbald)

Hi Mark T,

Thank you so much for your 5-star review! We're thrilled to hear you had a great experience, we will pass your positive comments on to Mark and his team.

Many thanks
Aitchison Raffety Team

Rated 5 out of 5 stars

Connor and Joe have been proactive in…

Connor and Joe have been proactive in marketing, arranging viewings and identifying potential tenants for commercial units and have acted swiftly in response to any queries and questions.

May 28, 2025
Unprompted review
Aitchison Raffety (now Graham + Sibbald) logo

Reply from Aitchison Raffety (now Graham + Sibbald)

Hi CS

Thank you so much for your review, we will be sure to share your great feedback with Connor and Joe from our Agency team.

Many thanks again,
Aitchison Raffety Team

Rated 5 out of 5 stars

Jamie Simpson from Aitchison Raffety…

Jamie Simpson from Aitchison Raffety was fantastic from the first email, very informative and knew what he was talking about, and also very knowledgeable,
I had a valuation done from TSR never will I use that company ever again,
Jamie was on board and also gave very good advice on the property would definitely recommend this company especially if you are in the property sector
Thank you for your services and I will definitely use your company in the near future
Kind regards Andreas

July 31, 2023
Unprompted review
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Reply from Aitchison Raffety (now Graham + Sibbald)

Hi Andreas,

We are so happy you had a great experience with us! we look forward to you using our services again in the future.

Kind regards,
Aitchison Raffety Team

Rated 1 out of 5 stars

Worst company

Called and emailed number of times and nothing was done. Avoid.

March 24, 2022
Unprompted review
Aitchison Raffety (now Graham + Sibbald) logo

Reply from Aitchison Raffety (now Graham + Sibbald)

Hi Amy,

Sorry to hear you could not get in touch with us, please do try and contact us on 020 7907 3700 where we would be happy to assist you further.

Kind regards,
Aitchison Raffety Team

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