G24 Reviews 205

Impossible to get hold off! sent an appeal as they said we had park for 204 not the 180 allowed but it states that operating hours were between 8.30am-18.00pm the picture of the car clearly show entering car park at 18.23pm so no time limit applied! Also we had other people attend a meal that arrived and left at the same time as us but never received a fine! What a Joke

I received a fine and tried to pay on 27th May. The QR code and internet payment portal were not working, and the telephone payment system does not recognise my contractual charge notice number. The appeals website is also not working. I have tried all this again today (28th May) with the same outcome. Tried to call them, however it's all automated and so I am stuck.

I received a fine from this company
Saying I overstayed the 120 minutes
Allowed by 13 minutes infected I only
Dropped my son and left the car park
They sent me final warning letter
I never have received the first one
Can’t get in contact with this company
I’m hoping to go all the way to the court with this matter
Because this happened to me with another big
Company similar like this one luckily I knew
The manager of that other car park this I will
Take all the way to the court we all try to the
Right thing nowadays nobody does there jobs properly anymore may god help us.

Impossible to contact them, nearly impossible to make an appeal. Only phone number gets you in touch with an robot and no person and also only option you have is to pay. As soon as you choose appeal you are guided to the webpage with no option to get in touch with them. This is unacceptable. Unfortunately I cannot rate 0 or minus so had to rate 1.

I have had two parking fines within a week I'm really contemplating not paying second one I phoned them and basically was called a liar. Has anyone ever not paid as I tried but then had bailiff notices just wondered if I completely ignore can they take it further. Tescos tried same I ignored them but nothing come of it

Hope can live happy thiefing of poor people. Hope bad things happen to this company

What an unprofessional company who lack any integrity ! This relates to my STOPPING for a total of 29 seconds whilst another car park bay user was reversing out of a Disabled Bay bay i, as a Disabled driver, intended driving in to. 29 SECONDS AND THEY ISSUED ME A PARKING CHARGE VIA THE POST !
This company are just out to dish out parking charges all day long and don't care if they're legally issued or not as they make it SO long winded and complex to appeal against them, no doubt in the hope that most people O please will just either give up and pay it anyway, or will be frightened off by their pathetic and 'borderline illegal' letters they sent as they try and replicate a lawful authority ! Their tickets are just a mere 'civil contract breach' and have NO legal basis !
My advice is to either ignore them or take them on and appeal their 'charges' all the way to adjudication stage !
I did and the Adjudicator agreed with me and allowed my appeal dismissing their unfounded claim and charge !
G24 lack any reasonableness and have VERY questionable integrity !

This incident happened in the Brookfield Park Retail shopping park in cheshunt Hertfordshire, I certainly won't be shopping there again if that's the kind of company they employ to TARGET shoppers !!

Anyone interested in taking this company to court? I am on board. I am going to take them to court myself. For unlaw taking money from law-abiding citizens by falsifying parking tickets.
I hope they can sleep at night. Everybody pray this prayer psalm 35, 91, 23.

They gave me a parking ticket for waiting for a parking space for less than 27 seconds NOT EVEN A minute on the road. Was waiting for the delivery vehicle to move less than 27 SECONDS. This is not lawful. Email me if you want to join or leave a message in the reply box and I will start the petition.

There should be a grace period of 10 minutes according to the government website, a parking ticket cannot be issued if you are waiting to park your vehicle for only 27 seconds, as most jurisdictions recognize a "grace period" where a short wait to find a parking spot is not considered a parking violation; 27 seconds would fall well within this reasonable timeframe.

This company are utter con artists. I received a final notice without having any other letters to say there was a parking fine. Straight away there was no £60 fine it was straight to £100 and no way to appeal on line. They said I’d have to appeal in writing !!! Clearly to put people off appealing. My disabled wife parked in a disabled bay for 15 mins. I tried to plead her case on the phone and they simply weren’t interested and refused to help. These people should be locked up as they’re crooks plain and simple.

Should have an option to give 0 stars! This company is a bunch of crooks, they took a photo of my car as I was driving past and claimed I had illegally parked, they then deliberately sent the fine to the wrong address so I couldn't appeal and sent the fine onto debt collectors. Absolute crooks, don't even drive anywhere near their parking facilities!

Hi just got back from a trip to Northern Ireland. I had major problems with my brand new Mobilty Electric week old car .i went into this is area 2/3 times Once to get food from Greggs then to Clean car at spar accross road and when my car broke down same day i had to get it towed to this area to charge it up. Now i will be sending my appeal today & i decided to check if they fair? Does not look lile it.I will copy Legalrightsadvice into my appeal.and will get G24 CEO details . I will update you the outcone of appeal Watch this Space.intresting blongs to Parking Eye ( I have check all their details on companies house) Interesting read .

If i could give no stars i would received a notice today from a 6 years old issue for parking where i attended a gym on a day pass i was legitimately there and argued the case i put a complaint in with no response
Not heard from them since.
I also got hit by the same company i stayed 15 minutes in a car park in Manchester on the retail park which i revisited later they were installing cameras for a Lidl that had not been built same outcome complained heard nothing back.
If a company does not acknowledge or respond to a complaint it is in breach of its licensing.

Well one star is far too much for highway robbery while shopping at Selco Cardiff. What a bunch of thieves. Went back twice as ran out of Bitumen... Letter sent 16th Jan giving me 14 days to send proof...letter arrived the 31st January. In the mean time letter sent from Baliiffs with threats on the 21st Jan. Go figure. Take me to court, I have the receipts and a lot of evidence. This company needs to be taken down. Plus compensation for the entire inconvenience of eve writing this! A COMPANY TO STAY AWAY FROM AND ANY PARKING FACILITIES AND BUSINESSES THEY CHOOSE TO PREY ON.

Likeso many others, G24 sent a final notice and did not respond to correspondence. I am waiting to see if they take me to court. I believe they are exhorting money in an illegal fashion.

Received a parking fine for parking in Edmonton green Asda as i did my shopping and left within 22 minutes when its 2 hours free parking. I have appealed showed all evidence and still had to pay. This is ridiculous .

A complete gang of crooks. Visited Homebase, Stroud, twice in the same afternoon about a week before Christmas. Neither visit lasted more than 20mins. They issued a fine saying I had left my car there for nearly 3hrs. They had CCTV images of my car arriving the first time and leaving the second time but not apparently the first exit and second arrival. Their terrible reviews are entirely justified. FWIW Homebase refused to help. The manager even refused to come to the desk to discuss it. Staff told me they were inundated with complaints about the parking company. I disputed the fine and won as I had proof. The letter waiving the fine didn't even have the grace to say, " sorry for the inconvenience ". The whole business was so unfair as you had to prove you are innocent even though they already have evidence that that is the case. They should be closed down.

I received a parking ticket for parking in a retail park and going over by 12minutes .I wrote to appeal as I have limited movement also with learning difficulties and hold a blud badge which was displayed.the reply was it is a private land and therefore you are not exempt to different rule . I have never dealt with such companies like this before that go on deaf ears to disability .it's all about money ,no sympathy unfortunately and they didn't waste time, gone to bayliffs already . Shocking

G24 are an absolute bunch of thieving lying crooks. I parked in Homebase at Tollgate Colchester carpark which is run by G24. There is a time limit of 90mins but it states if you go over this time you can register your car using the QR code in the Homebase store. The store is closing and I was waiting for the staff to remove a piece of ex display and this took me over the 90 mins. I therefore followed the process and logged my car. Next thing I get a PCN stating I went over the 90mins. I appealed saying I logged my car but they just came back and said we cant see your car logged and the PCN stands. I now don't have a leg to stand on, how can I prove I logged my car? So I have no alternative other than to pay as it's my word against theirs. How would I even know about logging a car if I didnt use the process? Extortion, clear and simple! Scum!

"The G24 and IAS process is completely unfair and not user-friendly. We received a parking charge at Edmonton Green Shopping Centre for just a few minutes' delay, and when we tried to appeal, the IAS website was utterly unusable. G24's customer service was no help either. This system is neither transparent nor fair, leaving us extremely disappointed."

G24 parking is ran by a bunch of crooks! This company has scammed so many people by pretending that they issue fines within the 14 day period and then charge £100 instead of £60. They are a bunch of thieves! The government needs to step in and save the public from rogue businesses like this. I refuse to pay them and I am willing to go to court if necessary to fight this unlawful charges.