G24 Reviews 205

Bunch of cowboys and crooks.

Paid parking ticket. Had a notice to say hadn't paid. Sent proof that payment came out of bank account and now saying owe £100.

Don't think so!!!

Received a parking notice from this company, paid through their online portal and have proof of payment. Received a second notice explaining that the fees gone up and that it’s still unpaid. Wrote a letter (no contact details to call) with proof of payment and heard nothing back. Then received a letter form a debt collection company stating it’s even more. Spoke to this company and provided proof of payment, I have been told that although we have proof of payment, this company will still be seeking to pursue funds?? Absolute cowboy company, will be submitting full
Complaints to this company, the debt collectors and the company that employes to manage their car park.

Received two penalty notices (£90 each) for non-payment of parking charges. Submitted bank statement print-outs showing both payments correctly made. G24 responded with “We accept your proof of payments correctly paid so will REDUCE THE FINES TO £20 EACH”. Draw your own conclusions about the integrity of this company…..

Awful scam company that Wickes seem to work alongside.
Avoid Wickes and any car parks G24 operate until businesses get the message

Absolute money grabbing Barstewards
I parked in a Boots/Tesco on the Hagley road in Birmingham to have an eye test, for more than ninty minutes.
The staff at boots failed to tell me that I needed to give my registration on booking in, they only told me after I got the PCN notice, i'm not happy with the service. The appeal process was absolutely useless you speak to anyone on the phone. I won't be going back to that car park or the boots opticians again.

This is a total rip- off company. I parked in a Wickes car park for 106 minutes thinking I had 2 hours. But oh no, turns out it was 90 minutes and I have now been charged £60 for 16 minutes over in a car park that had in excess of 20 empty spaces. Never mind I spent thousands on a new kitchen within the store. Never again will I shop at any AWickes. Dispicable practice.

My last review got removed- so you can imagine what I put. People who work for this place are an absolute disgrace, who love to take your money! There reasoning behind it is absolute crap, even when you provide evidence of insufficient signs!!!

Disgusting company. Not listening to an elderly disabled lady when she has sent her medical records showing she cannot drive and therefore not responsible for the fine. Not listened when she told them the name and address of the actual person responsible and STILL sent a court order.

Absolute shower of cowboys, sent final notice £100 and can't appeal even thou never received 1st letter, then tried to pay and wouldnt accept 3 cards
Tried phoning number being updated try later, email sent back No Domain so can't get in touch, now Baliffs letter gone to £170 but advised to pay as gone to far and will go up? Shower of shit company, robbing the poor, SCUM

G24 Ltd.....Car ParkingThis company is an absolute disgrace and should be prosecuted for its practice of Appeal . I cannot express how angry and distressed my attempts to deal with them have made me

Should have a option for zero stars. Absolutely shocking company.
I was on training for webuyanycar who had a pod in the car park.
My car was logged on to the portal.
Nobody will listen, it has now escalated to a ccj for £1079.

Potentially criminal attempt to extort money. Provided proof I was never parked for 2 hours... but had left a retail outlet and returned later. Proof via google maps tracking. G24 failed to respond to my correspondance despite their membership of IAS (independent Appeals Service - apparently) which requires a response from them within 28 days. Instead their response is a final notice demanding £100. My car made three arrivals and three departures from a car park (free) over the course of nearly three hours. G24 have only responded to one arrival and one departure more than 2 hours apart. G24 have the evidence recorded on CCTV of all the movements but will not view or acknowledge the evidence. I have advised the store in question that G24 are trying to fine customers who revisit the store on the same day!

Basically a scam company. The sooner the government closes down all their loopholes, the better.

Early last year I received a parking fine from G24 Limited, even though I was using the gym in their car park, which I paid a monthly subscription for. Because I was there just over 2 hours and didn't enter my reg into the tablet (this was something new they recently bought in and you actually get 3 hours free parking), I got a fine. I took the letter Ito pure gym where they told me it wasn't their problem and to speak to G24. G24 are impossible to get hold of so I appealed the parking fine 3 TIMES!! (which btw, you do this through a portal on their website so have no proof of this, they know exactly what they're doing) Because they continued to send me letters reminding me of my fine but not acknowledging the appeals. Eventually I ignored all letters, but then started receiving debt collection, I ignored and then got county court letters which then led to a CCJ against me from G24 through DCB legal. I phoned DCB legal this morning and because it's gone as far as the courts, they can't reduce the payment of £260.32 and I had to pay. The CCJ will be lifted now but they can't tell me when as it depends on 'how busy they are' which is ridiculous.. 'could be a few days, could be a couple weeks' I unfortunately have no choice to pay as a CCJ will affect me getting a mortgage. SCAMMERS

NOT MY FAULT IF MACHINE IS BROKEN !!!

I recently joined PureGym Cheetham Hill Manchester and I really loved it there because I have been looking for a gym that would have food shops nearby for my family grocery shopping (Lidl).
Sad part of joining this gym is that today I got a parking fine ticket from G24 Ltd for staying there 20mins over the limit advised on the letter (120 mins) EVEN THOUGH I HAVE TRIED ENTERING my car reg into your machine inside the gym (4 hours of free parking)! Since it was broken, I asked staff to advise what do I do in this case and I’ve been told by one of the trainers there that THEY ARE AWARE of the issue and DO NOT WORRY ABOUT IT, NO FINES WILL BE ISSUED! Trusting the employee, after my gym session I went to do my shopping in Lidl. Got proof (receipt from Lidl app) if needed.

The letter tells me that I have missed the deadline for paying the reduced amount (£60), but I have NEVER even received this letter before.
The charge now is £100. WHAT A JOKE!! I’M FUMMING!

This fine should be removed or at least lowered as I trusted the employees of Puregym telling me I will NOT BE CHARGED, otherwise I would have been speeding up and possibly not completing my workout due to stress of getting out of the parking lot asap...

Parking charge notice number: 082925052303
Vehicle registration: GL57 YFU
Parking charge amount: £100.00

Not only do they issue a fine under false pretences, they issue TWO. Almost exactly the same, but one is 7 seconds later than the other (timestamps on photos)!

They make it impossible to contact them apart from through their appalling website dispute process, then when they realise how ludicrous the two fines are, they simly invalidate one with no explanation or apology!

I'm still fighting the other, and am confident I will win that, too!

As a result of my experience, to avoid any future aggravation, I will never again go into that Wickes (whose parking it was) and will instead use B&Q around the corner - until Wickes drop these chancers G24!

Appalling company.
Do not make it easy to contact them and resolve a parking fine.
They are not flexible or empathetic when giving you time to pay off a parking fine monthly and demand it over 4 months or less.
They don’t bother to try contact someone through email or through their telephone number and exclusively contact the address on the persons V5C without doing any further research.
They are rude when responding to a query and send through a template email, instead of a company response.
I will be contacting citizens advice after my treatment from this company!

If i can put -10 this would be a positive mark. This company has no time for us as the public, simply a money making machine. Never get hold of any one to speak with and is run my automated robot. Simply the worst company you can deal with. After reluctantly paying my bill in January, with bank statements to prove, they are now pursuing Bailiff actions with further letter saying I haven't paid. this company is a joke. I hope you don't get the experience of dealing with these as you will simply give up with their relentless pursuit for money. Enough said !!!!

Doesn’t even deserve 1 star. Only received the final demand sent after their appeal date closed apparently. No other letters but this final one with frightening threat of debt collectors.

Unfairly issued invoice. The appeals process is a disgrace. You cannot ping an e-mail, you have to submit via a portal. Which I did 2 months ago and they haven't responded but they have continued sending threatening letters demanding more money. I have wasted 5 hours on these charlatans. Researching, writing an appeal and raising with local MP. Blood pressure, stress and anxiety caused every time they issue a shoddy Invoice. I will continue to ignore until they accept appeal. Its a disgrace that they operate like this sending menacing correspondence to law abiding citizens. If this goes to court it will be a biblical!