G2A.COM Reviews 337,170

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 20,213 reviews, reviewers had a great experience with this company. Customers are particularly happy with the competitive pricing, often finding products significantly cheaper than on other platforms. Many people highlight the smooth and fast transaction process, along with the ease of navigating the website to find desired items. The overall user experience is frequently described as efficient and reliable, making it a solid choice for digital goods. However, some customers were dissatisfied with certain aspects, specifically mentioning issues with product keys not working or being invalid. A few people also reported problems with customer service when trying to resolve these issues, and some felt that the platform allowed sellers with poor feedback to continue operating.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praised the product, noting that it was as... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and great deals... See more

Website

Reviewers highlight ambiguous aspects of website. Many customers praise the website as easy to use, with... See more

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and quick... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the quick, easy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought a adobe 1 year account and it didn't worked well, nor did i get support from the company but but others i am quite satisfied. I now choose keys over account as accounts stop working after few... See more

Rated 4 out of 5 stars

It was a great experience, the prices were good and the service was fine. However I did dislike that if didnt purchase fast enough, the product would have the price increase. I am talking around the 5... See more

Rated 4 out of 5 stars

It’s legit but I only put 4 because some game are priced as more than what you can normally get them from the original platform like steam for example

Company replied

Rated 4 out of 5 stars

All good but it feals unsafe but i got a gta 5 for 14$ and not 30$ but if you will use it guys be safe chack seler and about him


Company details

  1. Gaming service Provider

About G2A.COM

Written by the company

G2A.COM is the world’s largest marketplace for digital entertainment  attracting over 30 million users from 180 countries.It offers more than 75 thousand items, with helpful activation guides for each, from over 40 thousand sellers globally, at competitive prices and instant delivery.

G2A.COM supports various payment methods, including global options like cards, PayPal, and Google/Apple Pay, as well as local methods like Venmo, BLIK, iDEAL, Pix, Bizum, or Sofort, covering over 400 banking channels.

Security and privacy are top priorities, we ensure a safe and protected experience for both parties: buyers and sellers. Our support team aims to tailor solutions to each buyer's unique needs, whether it's technical issues, offer recommendations, or general inquiries. We prioritize user satisfaction and strive to provide an enjoyable and seamless digital journey.

All of us at G2A.COM prioritize the security and privacy of buyers. We take pride in providing a safe and protected experience throughout the online journey at G2A.COM.

Thank you for choosing G2A.COM—we open the Gate 2 Adventure, offering a diverse range of games and digital items to fuel your passion for exploration and excitement. .

To learn more about G2A.COM, visit our  Facebook, Twitter and LinkedIn profiles, or visit our corporate website G2A.COM.


Contact info

  • Keizersgracht 206, 1016DX, Amsterdam, Netherlands

  • g2a.com

4.0

Great

TrustScore 4 out of 5

337K reviews

5-star
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Rated 1 out of 5 stars

they are selling stolen accounts

they are selling stolen accounts from polish kids
never ever buy here

April 30, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hi,

Thank you for bringing this to our attention. To assist you as quickly as possible, we’ll need a bit more information - specifically your order number and email address. This will help us locate your order and investigate the matter thoroughly.

Regards,
G2A Team

Rated 1 out of 5 stars

bought steam account by mistake…

bought steam account by mistake thinking its a key, seler refuses to refund, even if i dont opened it. user support ir G2A is non existent in this case

April 30, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hi,

Thank you for bringing this to our attention. To assist you as quickly as possible, we’ll need a bit more information - specifically your order number and email address. This will help us locate your order and investigate the matter thoroughly.

Regards,
G2A Team

Rated 1 out of 5 stars

Sold a FAKE key, G2A protects the scammer

I bought an AVG key, but the key was invalid. Official AVG Customer Support confirmed in writing that the key G2A sold me does NOT exist in their system and is 100% fake. I provided this solid proof to the seller and G2A Support. Both ignored me for weeks. I opened a PayPal dispute, but G2A used a technical loophole: they proved they 'sent an email', so PayPal's automated system closed the case, ignoring my proof from the software manufacturer that the key itself was fake. G2A support after PayPal dispute in Ticket ID
OTYX-989726 gave me false excuses about how refunds are 'impossible' right now, offering no solution. They are knowingly protecting scammers who sell non-existent keys. It is crazy! Do not buy here!

March 26, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hello,

Thank you for the review. I have checked all the details in the system and as I can see you have contacted our specialists via ticket: TLQR-983014. Your case is under investigation. Our specialists will get back to you as soon as possible. I kindly ask you for patience. Thank you for your cooperation.

Regards,
G2A Team

Rated 1 out of 5 stars

G2A has to be the worst service

G2A has to be the worst service.

in my experience so far with them, have been bumpy. i tried buying products from them couple of times, sometimes worked but most of the time didnt. the sellers are pure scammers. leaving you on read , giving invalid keys or products and never doing refunds, i am fully ashamed i ever resulted to get work with this site. their support also is very bad, their team takes a very long time to respond to issues with their sellers and or even ghosts you leaving you to issue a complain directly at the bank to issue a refund cause they cant do their job. for next buyers of games, keys or whatever, i fully recommend to avoid G2A and focus on other sites or even buying the products from the source where they actually deliver.

April 30, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hi,

Thank you for the review. Could you please share your order number and the email address used during the transaction? This information will help us locate your order and verify the issue you’ve mentioned.

Regards,
G2A Team

Rated 2 out of 5 stars

Would Be A Great Site If Not For Poor Moderation

G2A has been very handy for me these past six months as I often received great low deals on the hiked subscription prices many of us gamers are experiencing today. With this, there are also many "sellers" taking advantage. G2A's site leaves many vulnerable to scammers and exploiters in an economy where we're already financially compromised.

When purchasing a subscription key, game, account, trial, etc., make sure you thoroughly read the reviews of the "SELLERS" and description details left under the item you wish to purchase. There have been many times where "sellers" with extremely poor reviews will be tiered at the top of the seller list as if they are reputable because of an convenient price. These "sellers" with hundreds of reviews from customers with the same grievances flies right under G2A's radar as they do not take the initiative to bring their pages down nor provide immediate aid to customers requesting for an investigation into the issue.

If you do attempt to reach out to G2A's support, you have to go through a AI bot named Dave who will then prompt YOU, yes you, the human, to have to wait 5 entire days for a response from an actual human being, giving the "seller," time to ignore contact with you, evade responsibility, and delist their items! :) Please do not fall victim to this because you may never receive your money (or TIME) back! (Yes, I contacted the seller, but like for many others, they will not respond!)

April 25, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hi,

Thanks for the review. I regret the difficulties caused by your recent purchase. It appears that you've reached out to the seller and conversation is awaiting their response. I respectfully ask for your patience in this regard. An email notification will be sent to you upon their reply. Additionally, you can monitor and review your conversation threads by clicking on this link: https://dashboard.g2a.com/support/conversations

Regards,
G2A Team

Rated 2 out of 5 stars

Bought Crimson Desert Deluxe Edition

Bought Crimson Desert Deluxe Edition. The Steam account provided was already compromised — I never had access to the game. The seller's only response was to contact Steam support, then refused any replacement or refund. Avoid this seller.

April 26, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hi,

Thank you for bringing this to our attention. To assist you as quickly as possible, we’ll need a bit more information - specifically your order number and email address. This will help us locate your order and investigate the matter thoroughly.

Regards,
G2A Team

Rated 5 out of 5 stars

Great experience and fast delivery

I had a very good experience with G2A.COM. The website is easy to use, prices are affordable, and delivery is very fast. I found many digital products and activation was simple. Customer support is helpful, and payment methods are convenient. Overall, I am satisfied with my purchase and would recommend G2A.COM to others.

Rate: ⭐⭐⭐⭐⭐ 5/5

April 29, 2026
Unprompted review
Rated 1 out of 5 stars

If you got scammed they protect the…

If you got scammed they protect the scammer. Never buy anything this site eneba or kinguin is much better!

April 3, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hello,

Thanks for the review. I'm sorry for the inconvenience. Since you have filed a PayPal dispute on your order, it was put "On hold" automatically. Due to our system, it's still open and therefore, takes priority. Please continue the communication via the PayPal service only. Make sure to wait for the proceedings at the service to complete and if the dispute is resolved in your favor, the payment will be refunded.

Regards,
G2A Team

Rated 1 out of 5 stars

Scam alert

Scam alert! I purchased a software key for a year and the key stopped working in 3 months, they sold me a trial key for a year key. i contacted support and they do not answer. i contacted the seller and the seller is not answering

April 30, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hello,

Thank you for the review. I have checked all the details in the system and as I can see you have contacted our specialists via ticket: TFAX-082604. Your case is under investigation. Our specialists will get back to you as soon as possible. I kindly ask you for patience. Thank you for your cooperation.

Regards,
G2A Team

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