G2A.COM Reviews 337,166

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 20,213 reviews, reviewers had a great experience with this company. Customers are particularly happy with the competitive pricing, often finding products significantly cheaper than on other platforms. Many people highlight the smooth and fast transaction process, along with the ease of navigating the website to find desired items. The overall user experience is frequently described as efficient and reliable, making it a solid choice for digital goods. However, some customers were dissatisfied with certain aspects, specifically mentioning issues with product keys not working or being invalid. A few people also reported problems with customer service when trying to resolve these issues, and some felt that the platform allowed sellers with poor feedback to continue operating.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praised the product, noting that it was as... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and great deals... See more

Website

Reviewers highlight ambiguous aspects of website. Many customers praise the website as easy to use, with... See more

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and quick... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the quick, easy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought a adobe 1 year account and it didn't worked well, nor did i get support from the company but but others i am quite satisfied. I now choose keys over account as accounts stop working after few... See more

Rated 4 out of 5 stars

It was a great experience, the prices were good and the service was fine. However I did dislike that if didnt purchase fast enough, the product would have the price increase. I am talking around the 5... See more

Rated 4 out of 5 stars

It’s legit but I only put 4 because some game are priced as more than what you can normally get them from the original platform like steam for example

Company replied

Rated 4 out of 5 stars

All good but it feals unsafe but i got a gta 5 for 14$ and not 30$ but if you will use it guys be safe chack seler and about him


Company details

  1. Gaming service Provider

About G2A.COM

Written by the company

G2A.COM is the world’s largest marketplace for digital entertainment  attracting over 30 million users from 180 countries.It offers more than 75 thousand items, with helpful activation guides for each, from over 40 thousand sellers globally, at competitive prices and instant delivery.

G2A.COM supports various payment methods, including global options like cards, PayPal, and Google/Apple Pay, as well as local methods like Venmo, BLIK, iDEAL, Pix, Bizum, or Sofort, covering over 400 banking channels.

Security and privacy are top priorities, we ensure a safe and protected experience for both parties: buyers and sellers. Our support team aims to tailor solutions to each buyer's unique needs, whether it's technical issues, offer recommendations, or general inquiries. We prioritize user satisfaction and strive to provide an enjoyable and seamless digital journey.

All of us at G2A.COM prioritize the security and privacy of buyers. We take pride in providing a safe and protected experience throughout the online journey at G2A.COM.

Thank you for choosing G2A.COM—we open the Gate 2 Adventure, offering a diverse range of games and digital items to fuel your passion for exploration and excitement. .

To learn more about G2A.COM, visit our  Facebook, Twitter and LinkedIn profiles, or visit our corporate website G2A.COM.


Contact info

  • Keizersgracht 206, 1016DX, Amsterdam, Netherlands

  • g2a.com

4.0

Great

TrustScore 4 out of 5

337K reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Got scammed by the user buygames_ps

Got scammed by the user buygames_ps, they didn't even wanna help when my purchase didn't work. I tried opening a ticket when my purchase didn't work out, and instead of getting help they just closed the ticket. I didn't even get a reply for why it didn't work?
Order number, 92000151715452

April 30, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hi,

Thank you for bringing this to our attention. To assist you as quickly as possible, we’ll need a bit more information - specifically your order number and email address. This will help us locate your order and investigate the matter thoroughly.

Regards,
G2A Team

Rated 1 out of 5 stars

Look at all the 1 star reviews.

Look at all the 1 star reviews.
They are from less than a day ago.
Do you want to know why?
g2a keeps getting the reviews removed without any valid pretense.
I have been reposting my review since 2023.
I refuse to allow this scam of a company silence me.
See my review below and all timestamps of my responses to agent comments.

KEY/CODE DID NOT WORK.
Original Post 09/10 (2023): IF I COULD GIVE THIS A LOWER RATING I WOULD GIVE IT 0 STARS.
APPARANTLY I WAS SENT A CODE FOR A DIFFERENT REGION ("ARGENTINA") WHICH MICROSOFT WOULD NOT ALLOW ME TO REDEEM.
AND THEN WHEN I REACHED OUT TO THE SELLER I WAS ACCUSED OF USING THE CODE.
I SPENT WEEKS GOING BACK & FORTH WITH THESE CLOWNS.
NO ONE WOULD HELP ME GET TO A RESOLUTION.
AS OF NOW I HAVE REACHED OUT TO MY BANK TO FILE A DISPUTE CONSIDERING NO ATTEMPT WAS MADE TO RESEND THE CORRECT CODE OR REINBURSE THE FUNDS.
G2A IS CLEARLY A SCAM SITE.
I WILL BE USING MY SOCIAL MEDIA PLATFORMS AND STREAMING/VLOG SITES TO SHARE MY EXPERIENCE AND A FORMAL COMPLAINT HAS BEEN SUBMITTED.
ABSOLUTELY UNACCEPTABLE SERVICE.
I DONT EVEN KNOW HOW THIS SITE STILL RUNS OR IS "IN BUSINESS".

Edit 09/11 (2023): Actually, let me thank you in advance Lana with gta because it’s too late now. You had your chance. And by you, I mean the several people that I have reached out to for help. I have been trying to get a resolution since May when the purchase was made. I will not bother wasting anymore energy. Saves us both the trouble and time. It’s not like you’ll do anything anyway. Clearly, you’re just upset that you have yet another 1 star review on your page. The funny part is your overall ratings are at 2 stars. No surprise. Keep up the great work smh.
And you know what the funniest part about this whole thing is… is that I received an email yesterday requesting for my review. So here it is🤷‍♂️. Months later. Clearly overdue.
By the way all of these 5 star reviews are fake, probably either got paid to put a 5 star rating or they work for the d4m company.

Update 09/12 (2023): G2A attempted to have my review removed due to "Legitimacy".
I quote from trust pilot- "g2a.com has flagged your review because they don't think it's based on a genuine experience. To keep your review online, we need to ask for your help."
I can only laugh out loud that they are more worried about having my review removed entirely rather than coming to a resolution in the first place.
As of now I have copied the original post then deleted it and created this one to update the review.

Update 09/12 (2023): G2A since you want my order number so bad that you attempted to have my review removed for not providing it, request it once again and I will give it you. But let me just be clear about one thing this review is not going to change unless you reimburse that order. So, if you want to continue wasting both of our time go ahead. And hey since you have chosen to try to have my review removed prior, I will be monitoring the status. Come on gta do better smh.

Update 09/14 (2023): No Lana, just so I can clarify sadly your company cares more about trying to remove negative reviews rather than resolve them. Everyone I've come in contact within your company has been utterly useless. But now all of the sudden you want to move heaven and earth for this order number, otherwise my review gets taken down. Well guess what it’s not going to work, the order number has been provided per your many requests. So, I guess my final update will be to share with everyone how you unsurprisingly did nothing at all with the information you so deeply desired.

Update 02/15 (2024): I guess no news is good news. And to be honest I actually kind of forgot about this. Considering there was no response or anything done to resolve this. Either way I’m not surprised. Ultimately all I can say is save yourself the trouble and stress and stay away from this scam of a company or whatever you classify this as.

Update 09/18 (2024): My original trust pilot account got banned. I reached out to TP to explain how outrageous it is. They never responded it's been 2-3 months now. So, I created a new account to repost this review. I will not stop this review will not be removed. I will keep reposting until it sticks. F you g2a if you don't like it, you can feck all the way off. POS company.

Update 09/20 (2024): James, I have no idea what you are even on about. I don't even have a PayPal. This entire transaction has already been disputed with my bank who I will not share details of. The only thing I will say is that the charge was reversed and my bank handled the dispute with you. Anyway, I don't your replies. I simply will continue to share this review until it sticks so feck off. Your company failed to come to a resolution several times. And left me no choice but to resort to filing a claim with my banking institution which is not paypal. lmao stop responding I don't give a single feck what you say anymore.

June 12, 2025
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hello,

We take all feedback seriously and want to help make things right.
Please reach out to our support team so they can investigate and assist you further: https://dashboard.g2a.com/support/contact-support/add

Regards,
G2A Team

Rated 1 out of 5 stars

Useless support who make up reasons why…

Useless support who make up reasons why your product doesn’t work and then refuse to refund you

April 29, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hi,

Thank you for the review. Could you please share your order number and the email address used during the transaction? This information will help us locate your order and verify the issue you’ve mentioned.

Regards,
G2A Team

Rated 1 out of 5 stars

The product worked for 15 days and then…

The product worked for 15 days and then it was deactivated, I was supposed to pay for 1 year, increasingly disappointed with G2A

April 30, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hi,

Thank you for the review. Could you please share your order number and the email address used during the transaction? This information will help us locate your order and verify the issue you’ve mentioned.

Regards,
G2A Team

Rated 1 out of 5 stars

they are selling stolen accounts

they are selling stolen accounts from polish kids
never ever buy here

April 30, 2026
Unprompted review
G2A.COM logo

Reply from G2A.COM

Hi,

Thank you for bringing this to our attention. To assist you as quickly as possible, we’ll need a bit more information - specifically your order number and email address. This will help us locate your order and investigate the matter thoroughly.

Regards,
G2A Team

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