The set up was easy. I like that you can add more than just a handful of contacts. I like that the text messages come through in my regular messages instead of having to use the app to text. I am very... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
As parents we were really hesitant to get a phone for our kids because of the safety and wellbeing issues that have emerged in recent years. However, with a preteens in the house using my cell phone w... See more
Company replied
My son loves the watch and the ability to communicate with his family and friends. We also love the ability to set up his approved contacts, set focus hours, and track where he’s at. The biggest drawb... See more
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The phone we bought had a lot of issues with calls not going through and no way to specifically turn on Wi-Fi calling. However, the customer service staff were excellent in helping us get it all strai... See more
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Company details
- Software Company
- Cell Phone Accessory Store
- Cell Phone Store
- Cloud Storage Service
- Music Store
- Telephone Company
About Gabb
Written by the company
Gabb is an American technology company that specializes in safe tech for kids and parent education. With kid cell phones and kid smart watches, Gabb offers the solution to digital communication in steps, offering parents peace of mind. Gabb prioritizes the safety and the mental health of children.
Gabb offers a safer, simpler mobile experience designed specifically for kids. With a focus on essential communication features, Gabb devices block access to the internet and harmful apps.
Gabb Wireless devices were intended to provide a basic, locked down alternative to adult smartphones with features such as calling and texting parent-approved contacts, GPS tracking, safe zones, and SOS alerts. At the same time, they lack features such as internet browsing, social media access, and app stores.
Gabb devices have safety built in with their own operating system. This sets them apart from competitors, since they don’t require complicated parental controls to protect kids’ devices. Instead, their devices are locked down from the start.
Gabb’s goal is to provide parents a no stress way to connect with their kids without exposing them to potential risks and distractions associated with unregulated smartphone access.
Gabb’s CEO Nate Randle actively advocates for single parents and safe tech for kids.
Safely Connected
Written by the company
- Giving Peace of Mind for Parents
- Gabb is dedicated to providing safe tech that is made for kids. From our kid safe devices, to our safe software solutions in Gabb Messenger and Gabb Music, we are innovating and creating a safe suite of products for families.
Kids Watches and Phones
No Contract Required
Tech-in-Steps! Choose the best kids phone or watch for your child.
Contact info
United States
- (385) 235-6646
- support@gabb.com
- gabb.com
Safe Phones for Kids and Teens
4.3
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was great except the phone
Everything was great except the phone. My son loves the freedom and I love the safety. We can connect in more ways and he loves chatting with his friends more.
March 9, 2026
Reply from Gabb
Thank you for sharing! We’re so glad your son is enjoying the freedom to connect with friends while you have peace of mind knowing he’s safe. It’s exactly what we hope to provide!
So far watch 3e is good
So far watch 3e is good. My kid loves it. She is happy that she can send me messages to her parents and call them. I am happy that I can she where she is and can reach out to me if she needs me. I am also happy that this watch only allow her to send messages and call. Another great feature my kid loves is able to earn coins which motivate her to finish tasks I assign to her.
March 9, 2026
Reply from Gabb
Thank you for sharing! We’re so glad the Gabb Watch 3e is working well for your family. It’s great to hear your child loves messaging, calling, and earning coins for tasks and that it gives you peace of mind staying connected. Thanks for being part of the Gabb family!
10/10 would recommend
My 12 year old likes it a lot and I get the relief of knowing she's not able to get on anything unsafe. Best of both worlds!
March 9, 2026
Reply from Gabb
We love hearing that, thank you for sharing! 😊 It’s great that your 12-year-old enjoys the device while you have the peace of mind knowing she’s protected from unsafe content. That balance is exactly what we hope to provide. Thanks for being part of the Gabb family!
This is exactly what we needed
This is exactly what we needed. While we felt our kids were too young for a cell, there were circumstances where it really would have been helpful for them to have one. Gabb allows for the communication we needed without the dangers of social media or a browser or the distraction of games.
March 9, 2026
Reply from Gabb
We’re so glad to hear that! It’s exactly why we designed Gabb: to give kids the ability to communicate safely without the risks of social media, browsers, or distracting games. Thank you for trusting us to keep your family connected!
Straightforward experience updating our…
Straightforward experience updating our gabb watch. Wish that the contacts from the old watch would have transferred to the new watch.
March 6, 2026
Reply from Gabb
Thanks for sharing your experience! We’re glad the process of updating your Gabb Watch was straightforward. We understand how helpful it would be for contacts to transfer automatically to a new watch, and we appreciate you pointing that out. If you ever need help adding contacts or have any questions, our team is always happy to help!
My granddaughter loves her Gabb phone
My granddaughter loves her Gabb phone . She has been very satisfied with it ,as am I. Thank you
February 24, 2026
Reply from Gabb
We love to hear this! Thank you for taking the time to leave a review and for being part of our Gabb family.
The products of the Gabb Company are…
The products of the Gabb Company are horrible, and their customer service doesn't know anything about the phone, and how to help their customers, which isn't really their fault, since they are working with pieces of literal junk.
When we bought the Gabb phone, we prioritized safety, trying to keep bad things from our kids, but even more important, we bought the phone for emergencies, to contact them, to know where they were.
When the Gabb phone failed to recieve calls, when we couldn't track their location, when we couldnt message, or do anything, we called customer service.
The first thing they did was make me reset the phone, then they made me turn it on and off. After that didn't work they said they coudln't do anything.
I have called Gabb Customer Support 7 different times, with the same result, and it's because you guys don't know how to deal with your own flaws.
Thankfully, I switched phones, and my kid has a normal phone with good parental restrictions... Gabb was never needed, it was just an expensive piece of junk.
The motto of your company should be, "Our phones are safe because they don't do ANYTHING!"
March 1, 2026
Unprompted review
Reply from Gabb
Hi Rishaan! We’re truly sorry for the frustration and inconvenience you experienced. We understand how important reliable communication and safety are. We take your feedback seriously and are committed to improving our devices and support to better serve families. We have reached out directly to help!
Gabb phone is perfect for adult teens
Gabb phone is perfect for adult teens. Has everything you need. Customizable restrictions and a tech is a text away if you need help.
March 6, 2026
Reply from Gabb
Thank you so much for your review! 💙 We’re thrilled to hear the Gabb Phone is a great fit for your teen and that the customizable restrictions and quick support have been helpful. It means a lot to know our phone is making staying connected safe and easy for your family!
Every child needs one!
This is a must on all levels! I absolutely love being able to get in touch with my children and being able to track them. I feel like it’s additional support in keeping them safe! The company is great and the products are great!
March 6, 2026
Reply from Gabb
Thank you so much for the kind words! We’re so glad to hear that being able to stay in touch and check in on your kids gives you that extra peace of mind. That’s exactly what we hope to provide for families. We truly appreciate your support and are grateful to have you as part of the Gabb family! 💙
Easy to setup
Easy to setup. Great value for the
Price. Very customizable. Best choice for my preteen son! He loves his phone!
March 3, 2026
Reply from Gabb
Thank you so much for your kind words! 😊 We’re so glad to hear the setup was easy and that the phone has been a great fit for your preteen. It’s awesome that he’s loving it! Thanks for choosing Gabb to help keep your family connected and safe. If you ever need anything, our team is always here to help. 💙
Easy to setup and activate
Easy to setup and activate. Took awhile to navigate contacts and messaging but I love how it’s a safe option for a first phone.
March 3, 2026
Reply from Gabb
Thank you for your thoughtful review! 😊 We’re so glad to hear the setup and activation were easy and that you feel it’s a safe option for a first phone. We appreciate the feedback about navigating contacts and messaging as well. Insights like that help us continue improving the experience. Thanks for choosing Gabb to help keep your family connected and safe! 💙
My kiddo really likes her new watch
My kiddo really likes her new watch. Plus it gives us, mom and dad, an extra layer of confidence in knowing where she is and we can contact her if we need to. The Gabb was recommended to us by a friend who had one for her kiddo and we are glad to have learned about them.
March 3, 2026
Reply from Gabb
Hi Jamie! Thank you so much for the kind review! We’re so happy to hear your kiddo is enjoying her new watch and that it gives you and your family a little extra peace of mind. It means a lot that you found Gabb through a friend and decided to give us a try. We truly appreciate you being part of the Gabb family!
Kids safe phone
It came on time, easy instructions, it's well made and I just like the idea of having a phone geared for kids that I can monitor what she does. Just a great phone.
March 5, 2026
Reply from Gabb
Hi Michele! Thank you so much for the wonderful review! We’re so glad to hear the phone arrived on time, the setup was easy, and you’re enjoying a device designed with kids’ safety in mind. It means a lot to us that your family is having a great experience. We’re grateful to have you as part of the Gabb family!
This platform is so user-friendly!
March 3, 2026
Reply from Gabb
Hi Aaron! Thank you for the great review! We’re thrilled to hear you find the platform user-friendly. Your feedback means a lot to us and encourages us to keep making Gabb simple and safe for families!
SO easy!
Ordering was quick and easy. Everything arrived very quickly and was a breeze to set up.
March 3, 2026
Reply from Gabb
Hi Jenn! Thank you for your review! We’re so glad to hear that ordering and setup were quick and easy and that everything arrived promptly. We appreciate you sharing your experience and are happy to have you in the Gabb family!
They are not reliable one time it said…
They are not reliable one time it said my daughter was at the park and she was inside the house it's locations lie not only that their products suck they glitch so much and there customers service is awful I got a charge even tho my kids haven't used their watches 6 months and they will not refund your money trust me get bark instead better customer service this gabb company is not worth it I do not recommend it at all do not waste your money on them
March 5, 2026
Unprompted review
Reply from Gabb
Hi there, we’re really sorry to hear about your experience. This definitely isn’t the experience we want for our customers, especially when it comes to something as important as location accuracy and billing.
We’d really like the chance to look into this further and make things right. Our team will be reaching out to you directly to review your account, take a closer look at the charges, and address the issues you mentioned with the devices. Thank you for bringing this to our attention.
Things were handled fast
Things were handled fast, efficiently, and it was easy! We had to get a new phone after our kid broke his. Great company, great mission.
March 2, 2026
Reply from Gabb
Thank you so much for your kind words! 💙 We’re glad we could get everything handled quickly and smoothly, especially after a broken phone (which definitely happens!).
It means a lot to hear you support our mission. We’re grateful to be part of your family’s journey and are always here if you need anything!
Text message support was attentive…
Text message support was attentive quick and informative
March 3, 2026
Reply from Gabb
Thank you so much for your kind words! 💙 We’re glad to hear our text support team was attentive, quick, and informative. That’s exactly the experience we strive to provide. We appreciate you taking the time to share your feedback!
4 year GABB user
I just purchased our second GABB phone for my young teen and overall we have had a really good experience in our 4 years as GABB customers.
The safety and security is top tier while allowing my kids to have the ability to get in touch with us while we are separate. We have had great coverage and have not had any issues with dropped calls or bad cell service no matter where we are.
The ONLY negative we’ve experienced is that the battery life on our first phone has never been very long, even with limited use it would often die and shut off before end of day and as a result was hard to locate (because kids 😝) which eventually resulted in a lost phone we have not been able to locate.
February 26, 2026
Reply from Gabb
Thank you so much for being part of the Gabb family for the past four years! 💙 It truly means a lot that you chose us again for your second teen. We’re so glad to hear the safety, security, and coverage have been a great fit for your family. That peace of mind is exactly what we hope to provide.
We also really appreciate you sharing your honest feedback about the battery life. We know how frustrating that can be, especially when it makes locating a phone (because kids 😝) even harder. That’s definitely not ideal.
If you ever notice battery concerns again, we’d love the chance to troubleshoot with you and see if there are ways to improve performance. Thanks again for your trust and for taking the time to share your experience!
Service and coverage seem to be great
Service and coverage seem to be great. The biggest area of improvement I see is ease of use in the parent controlled apps and I wish there was a stricter call blocking feature for unknown numbers. Other than that it’s great for a child who has no need for social media and the dangers of all that entails.
February 26, 2026
Reply from Gabb
Thank you so much for your feedback! 💙 We’re glad to hear the service and coverage are working well for you. We really appreciate your suggestions about the parent app and call blocking. We’re always looking for ways to make our tools easier to use and even more effective. It means a lot that our phone is helping keep your child safe without social media. Thanks again for sharing your thoughts!
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