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Rated 5 out of 5 stars

Really helpful pre-sales service and super quick delivery. Being my first time building gabions I was worried if I could make it work.... but all was perfect. Thank you

Rated 5 out of 5 stars

Excellent Gabions. Wide variety of sizes, both in width and height,which I could not find anywhere else. Great gabion selector too, which helped me chose the correct size for my small project Deliver... See more

Rated 5 out of 5 stars

I have used Gabions1 several times now. The response to enquiries is quick, the delivery once you’ve decide what you want is rapid and the goods come exactly as described. The team are also ready to d... See more

Rated 5 out of 5 stars

Seemed to be the best suppliers from their Website and reviews were pretty good. I contacted them on 27th April with a substantial order. It was delivered on 2nd May. Very good support from Gemma and... See more

Company details

  1. Landscaping Supply Store
  2. Fence Supply Store
  3. Garden Building Supplier
  4. Garden Center

Written by the company

Supplier of kitset gabion baskets shipped all over the UK


Contact info

4.8

Excellent

TrustScore 5 out of 5

81 reviews

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No history of asking for reviews

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4.8

All reviews

(81)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to deal with. Quick delivery.

Seemed to be the best suppliers from their Website and reviews were pretty good. I contacted them on 27th April with a substantial order. It was delivered on 2nd May. Very good support from Gemma and David. Contacted with further smaller order later in May. Same support and quick delivery. The actual kit is very heavy duty (5.2mm). All accessories were included. Would definitely recommend.

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

Easy to Online order and that's where…

Easy to Online order and that's where it stops.
Very hard to get in contact with for any aftersales support. (missing items from order)
paid for Express Delivery, took longer than standard delivery.
After that they use the cheapest Logistics company with the worst reviews. (Hunter Express) They don't follow delivery instructions eg Call to co-ordinate Dates, times and delivery must be signed for.
Delivered items left in plane view and went missing, (twice.)
I finally picked up items

February 20, 2023
Unprompted review
Gabion1 logo

Reply from Gabion1

Hi Michael,
Things did not go well with your delivery in June 2023, from our Sydney depot to Brisbane QLD, additional parts were required and sent by courier, these arrived when you were out of town on business , when you returned around 2 weeks later the parcel had vanished. We sent another parcel which to avoid being lost or stolen, you agreed to collect from the carriers depot. As you were frequently away on business collecting from the couriers depot was agreed as the best option.

Rated 2 out of 5 stars

Product is good but…

Product is good (I am repeat customer) but ordering was a protracted process for this last order - I required bespoke size baskets and it took well over a week and numerous emails (no telephone response anymore) in order to get it right. Would have been far quicker and easier to speak to someone (as occurred with previous orders).

January 18, 2024
Gabion1 logo

Reply from Gabion1

With bespoke orders, it is important to get the sizes and quantities correct, Email allows yourself and our office to check, the order, before being assembled, this checking in writing can take longer, but reduces errors.

Rated 5 out of 5 stars

Gabion 1 have great products for…Gabion Baskets

Gabion 1 have great products for landscaping. Just bought 5 x Gabion baskets and they’re great, easy to put together. Not cheap but excellent quality. Also, if you collect make sure you’re good at map reading, they’re on a farm estate off the road. Got there eventually.

November 23, 2023
Rated 2 out of 5 stars

The assembly process is dreadful

The assembly process is dreadful, The wires are hard to engage with longer units.
I went to B&Q to get some plastic ties and these are largely holding the assembly together

November 1, 2023
Gabion1 logo

Reply from Gabion1

Hi Alan

Sorry you had trouble winding the longer helicals in. Some  landscape contractors cut the helicals in half and wind them shorter helicals in .

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