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Rated 1 out of 5 stars

Sent my phone last week, recorded delivery. It was delivered and signed for on Thursday at 10:12am. Still not had any confirmation that my phone has been received or being processed. Have sent an emai... See more

Company replied

Rated 1 out of 5 stars

Sent phone through they received on Wednesday even sending email to confirm. Friday came and went no money no emails. Sent email after 24hrs not including weekend still no email about phone. Wouldn... See more

Rated 5 out of 5 stars

Can't complain a lot any part of it. Sent my phone special delivery on Tuesday, it arrived at gadget panda on Wednesday - got an email from then confirming receipt. By Friday, the money had been s... See more

Rated 4 out of 5 stars

Fair price given for old iPod. Issues initially with money going into Paypal account but possibly due to timing as sent item just a few days before Christmas. On bringing this to company attention thi... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

Sell your handheld gadgets online with Gadget Panda for a fast and friendly service. Payment by bank transfer, cheque or PayPal 48 hours after your gadget arrives.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

251 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.7

All reviews

(251)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paid what I was quoted and in 48 hours like they said!

Posted off the phone via special delivery. This cost £7.15 so I was sincerely hoping I got the price that I was quoted for online. Two days later I had the money in my account.

It's not a pleasant experience selling mobiles with all the bad reviews you read. However, Gadget Panda did what they said, so I would definitely recommend them in the future.

April 6, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Never used a company like this before and so pleased went with GadgetPanda, Quick, efficient and money in my bank very promptly.
Will use again!

March 20, 2014
Unprompted review
Rated 5 out of 5 stars

Trustworthy services!

I used 2 times and each time was fast and paid exactly what quoted. Very easy and user-friendly website to use as well. I would definitely come back next time.

March 13, 2014
Unprompted review
Rated 5 out of 5 stars

Great service!

Amount received as quoted. My only complaint is that you have to pay to send phone but still better value than selling it somewhere else. Also kept updated on status of payment etc. Recommended.

March 5, 2014
Unprompted review
Rated 5 out of 5 stars

Very good service

It went like clock work. I was emailed when phone received and told it was being checked and then notified when the money was going to be paid. I received the funds within a few days.

March 4, 2014
Unprompted review
Rated 3 out of 5 stars

good and puzzling??

ipad 1st gen good offer and quickly processed and first class payment......but, guess theres always a but, my other item a 9 month old HTC ONE, was rejected for faulty mic in call.....not being aware of this I was quite shocked to say the least, and it was duly returned at their cost( another pat on the back) .....I then used the phone for the next 24 hours without any muffling, hearing problem whatsoever, and has been sold since without problem. The testing must be very subjective as you don't need to be a techy to hear a clear call or not, kind of wonder could it have been a signal variance problem instead, no matter I got the result but not with this company.

January 23, 2014
Unprompted review
Gadget Panda logo

Reply from Gadget Panda

Hi Dave

Thanks for your feedback. We have a very robust testing process and all faults are verified by two technicians to avoid miss-diagnosis. I can confirm that your phone had a faulty in call microphone (it cannot be heard by the person on the other end). I am almost certain that other recyclers do not initiate two way calls with every handset received, which we in fact do. This fault could therefore have been easily missed.

Please let me know should you require any further information.

Rated 5 out of 5 stars

Highly recommended company

After a lot of checking found Gadgetpanda gave the best offer by far. The only downside was that I had to pay for postage (over £8) but posted my Nexus on the Monday, got confirmation of delivery on Tuesday and the full amount of my offer was in my account on Thursday. Couldn't recommend them enough for their efficiency and communication all the way.

January 22, 2014
Unprompted review
Rated 5 out of 5 stars

Top Service!

This is the second time that I have used Gadget Panda and once again, an excellent all round service. I'm not one to leave reviews so easily but given I always check online about reviewing a retailer prior to making purchase or using a service, it's only fair I help others decide.

It's difficult to gauge a good company given there are so many recycling companies online but happy to say, just like the first time, there were no issues. The communication was great and speed of payment was very quick.

I will definitely look to using Gadget Panda again if the need arises!

January 19, 2014
Unprompted review
Rated 5 out of 5 stars

Gadget Panda A+++

Gadget Panda offered the best price for my iPhone 5, the highest other offer being £200. Payment is quick and they offer a variety of ways to credit your account including Paypal and direct transfer. Will definitely use again.

January 17, 2014
Unprompted review
Rated 5 out of 5 stars

can't fault them!

Offered me the best price of anywhere for 2 phones, money was paid in within about 3 days of posting them! Keep you updated at every stage and can't think of a bad word to say about the experience!

January 11, 2014
Unprompted review
Rated 5 out of 5 stars

Reliable and Fair.

I have used Gadget Panda about 6 or 7 times now & have recommended them to family & friends. Price offered is fair and payment is quick. Everything has always gone smoothly. High postage is offset by fair price offered!
I will use them again & again.

January 11, 2014
Unprompted review
Rated 5 out of 5 stars

Great and Trustworthy Company with exceptional customer service!

Gadget Panda are a great company to recycle mobiles with. I have had the pleasure of dealing with them on numerous orders and they excel every time! It certainly is a refreshing change to deal with a reputable mobile recycling company as oppose to the other scam artists out there!!

Gadget Panda will be getting my business for the foreseeable that's for sure!!!

January 8, 2014
Unprompted review
Rated 4 out of 5 stars

Good service

Everything happened as it was supposed to and I was offered a good price for my phone. The only thing that could be improved would be if they offered free postage, but other than that I have no complaints.

January 6, 2014
Unprompted review

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