I hold annuities from Global Atlantic, Symetra, Nationwide, and Athene via my Chase broker. When I registered online, I was amazed at how effortlessly it went. Whenever I required assistance, it... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Written by the company
Gainbridge® was founded to be a better way for people to grow their money. Through our self-managed digital platform, we eliminated hidden fees and commissions, putting the power and more money back in your hands, which, really, is where it should have been all along.
How does buying annuities directly from Gainbridge® work?
1. Apply in minutes: Open an account with an easy, online application.
2. Fund your annuity: You can fund your annuity by a checking or savings account, check, or, for products that qualify, qualified transfer (typically an IRA, 401(k) or 1035 exchange).
3. Watch your money grow: To manage your account and see your growth, simply log into your Gainbridge® portal for real-time updates.
Our online platform lets you buy our annuities directly. This means you get a transparent experience, putting the power and higher returns back in your hands.
Insurers rated A- (excellent) by AM Best for their financial strength1. And with Gainbridge® annuity products, you can cancel within 30 days of receiving your contract. We strive to give you the most trustworthy and transparent experience as we continue to offer annuities built for the 21st century.
We have real people ready to help real people. Our gold medal support team is here to help. Reach us by phone, email, or live chat.
1A.M. Best Company assigns ratings from A++ to S based on a company’s financial strength and ability to meet obligations to contract holders. A- (Excellent) is the 4th highest of 16 ratings. For more information about the rating, visit www.ambest.com
Annuities issued by Gainbridge Life Insurance Company, Zionsville, Indiana. Products and/or features may not be available in all states. All guarantees based on the financial strength and claims paying ability of the issuing insurance company.
10555 Group 1001 Way, 46077, Zionsville, United States
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Applied March 20. Emailed notification on March 24 that funds to open $50K acct. were received. Processing payment would take 1-3 business days. Followed by an email to activate account. It is Monday March 30. Email not received. Attempt to access portal has failed. Phone contact says this is not a problem normally encountered. Flagging IT engineering dept. Awaiting response. Very problematic. Not acceptable.
Determined finally after a week that IT platform not compatible with customer's Apple iOS out-of-date. Told it would not be a problem prior to application. Contract finally reviewed this day April 6 using MsDOS PC computer at the library. Support is sending 36-page contract not accessible via portal using my iPhone and not printable at the library by an overnight courier for my records. Support subsequently contacted for instructions to cancel contract within 30-days of acceptance. Very helpful. Seamless. Procesing request to transfer back to my checking account may take up to seven more business days. Added to the first four to process payment after being rec'd March 20. A considerable amount of interest accrued daily not being credited to initial $50K balance of the customer. Very disappointing.

Reply from Gainbridge
I rate are competitive and the process was fast

Reply from Gainbridge
Ease of use to access their financial products online

Reply from Gainbridge
Gainbridge held my money ( and collected interest on it) for 2 weeks due to NO FAULT of my own. They said they received a notice from the social security office that I was deceased. That is a LIE! I contacted the social security office and they said they do not send letters like that! It took me 3 weeks total to get my money back! They should have paid me my interest!

Reply from Gainbridge

Reply from Gainbridge
Very easy to work with. Bought a CD and had no issues at a good rate.

Reply from Gainbridge
Gainbridge was straightforward to use and provided all the information i needed. If you are looking into annuities, start with Gainbridge.

Reply from Gainbridge
Gainbridge is doing great for me... I only wish I could have gotten in a little sooner, when rates were better. I used to play the market but, at my age I wanted something solid and steady...

Reply from Gainbridge

Reply from Gainbridge

Reply from Gainbridge
Easy to set up, transparent and straightforward so far (still a new customer).

Reply from Gainbridge
very helpful-very nice person he made it easy, thank you

Reply from Gainbridge
I could not understand why it seemed to take so long for everything to be finalized. I would have appreciated a more one on one working relationship so I could have ongoing information. It made me feel as if they did not think my money was good enough. At one point, I began to wonder if I had made a mistake by investing my money with them. I believe being assigned to a specific agent with whom I could communicate would have helped throughout the process.

Reply from Gainbridge
The whole process of purchasing a FastBreak annuity could not have been simpler.

Reply from Gainbridge
I love the way they work out with me to save my money

Reply from Gainbridge
What impressed me the most was how quick, easy and intelligent the Representatives were to communicate with.

Reply from Gainbridge
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.