I have had excellent customer service. All my medications have arrived in time. I have not lost any weight yet, so I do worry about the purity of the medication. I’m just getting g started, so I’ll gi... See more
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Meds are the exact ones I was getting before joining gala - even the exact pharmacy. Just $200 less per month! It’s been a bit bumpy trying to get my Rx due to some issues with my account but cus... See more
I couldn't lose weight. Only gain. I tried the real stuff thru Lilly. That didn't work. Foynd out i had 7 heavy metals. Once I'd chelated the heavy metals, the weight started coming off quickly. 20, 3... See more
Gala has been helpful, honest, and consistent in helping me lose weight! They make obtaining a glp1 easy, safe, and affordable! Their app is a little glitchy and not very user friendly, so I'm giving... See more
Replied to 60% of negative reviews
Typically replies within 1 month
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Def worth the minor challenges for the savings!
Meds are the exact ones I was getting before joining gala - even the exact pharmacy. Just $200 less per month!
It’s been a bit bumpy trying to get my Rx due to some issues with my account but customer support has been very responsive. The fixes are just a bit slow.
I recommend them, because I don’t feel these issues were enough to try anyone else. I was able to get everything taken care of.
Very detail oriented experience
Very detail oriented experience, love the app, the transparency, and ease of contact with providers and care team.
You are forcing me to to a review when…
You are forcing me to to a review when I don't care to do one
Easy way to keep track of weight and…
Easy way to keep track of weight and shots. Motivating to see progress.
Love Gala
Love Gala. They are convenient and very easy to chat with. I’ve lost several lbs. so far
Quick response times
Horrible service
Horrible service! I had to change my prescription and it has been a nightmare ever since..
It works great
It works great - losing weight gradually and rarely feel hungry❣️
Great customer service
Great customer service. Excellent product. Competitive pricing. Recommeneded
Lost 15 pounds
Gala is great!
Gala has been a wonderful experience. I’ve lost weight and made lifestyle changes in the process while seeing results!
Easy to use
Easy to use. Great way of tracking loss and shots plus how you are feeling at each stage.
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