My last order was iPhone 16 128 GB, i’ve ordered it on Friday and today (Monday) received it and activated. The service is amazing, i’ve already ordered another iPhone 16 year and a half ago and had n... See more
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Large choice of products, great website to navigate, fast delivery. The good brand moisturiser I bought last week was Fr 20.- cheaper than in the shop :). Galaxus is my go-to online shop when I come t... See more
Fast ordering with clear product descriptions and fast delivery. Invoice by e-mail. They have a large range of tech products. This time I ordered a replacement Li-Ion battery for a Dyson vacuum clean... See more
The website is easy to navigate, the transaction easy to do, and the post-sales information and delivery first class. I particularly liked that when I chose the express shipping option they politely a... See more
Company details
- Computer Accessories Store
- Children's Store
- Electronics Store
- Health and Beauty Shop
- Office Supply Store
- Sex Toy Store
Written by the company
Galaxus ist nicht nur Onlineshop, sondern auch Magazin mit lebendiger, fachkundiger Community. Das hauseigene Redaktionsteam arbeitet völlig unabhängig. Es testet kritisch und kommuniziert auch dann ehrlich, wenn ein Produkt nicht überzeugt. Und dies ohne Rücksicht auf Umsatzeinbussen. Bleibt dennoch eine Frage offen, hilft die Galaxus-Community weiter und hilft im Chat mit Antworten innerhalb weniger Stunden.
Contact info
Pfingstweidstrasse 60b, 8005, Zürich, Switzerland
- +41445759500
- galaxus.ch
4.6
Excellent
36K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery as usually
Fast delivery as usually. Phone is under tests. So far looks and works well.
May 2, 2026
Unprompted review
Fast and efficient.
May 1, 2026
Unprompted review
Great price and fast delivery
Great price and fast delivery. Thks alot for great service.
May 1, 2026
Unprompted review
Easy ordering process
Easy ordering process, good price, very rapid delivery
April 29, 2026
Unprompted review
Quick and easy to order and delivery…
Quick and easy to order and delivery was faultless!
April 30, 2026
Unprompted review
Service was great
Service was great. Very freundly and helpfull at the desk.Very happy so far with my order
April 29, 2026
Unprompted review
Great Overall Service
Great prices. Delivery excellent - information, tracking, and on time.
April 30, 2026
Unprompted review
Im very happy with your company
April 30, 2026
Unprompted review
Delivery was quick but not handled well
The delivery was quite quick, however they left the package at the entrance of the building in front of the elevator where anyone could just take it. I was home the whole day, but they didn’t even ring the interphone to warn me that they left it downstairs in the middle of the hallway. I found this quite unprofessional. It was not even heavy and they could have brought it upstairs and left it in front of my door.
April 29, 2026
Unprompted review
Reply from Galaxus.ch
Thank you for your review.
We certainly understand the issue. Our deliveries are typically made to the curb. However, the fact that the delivery person did not ring the doorbell to see if anyone was home is not ideal, and we can understand your frustration.
We are in constant contact with our shipping partners and pass on the feedback we receive from our customers to them.
We would like to apologize for the inconvenience caused.
Fast and very secure
Fast and very secure, on time, on point. Having everything clear on the website, the tracking updates on time. Your trust worthy friend in Switzerland
April 27, 2026
Unprompted review
Keep up the good work!
Always on point with delivery dates, the merchandise always in shape 👍
April 29, 2026
Unprompted review
Never a single issue
It’s rare to find an online retailer where you don’t have to worry about a 'bad' order every now and then. I’ve bought everything from electronics to household items here, and the quality of service is always high. Consistent 5-star performance.
April 29, 2026
Unprompted review
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