My last order was iPhone 16 128 GB, i’ve ordered it on Friday and today (Monday) received it and activated. The service is amazing, i’ve already ordered another iPhone 16 year and a half ago and had n... See more
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Large choice of products, great website to navigate, fast delivery. The good brand moisturiser I bought last week was Fr 20.- cheaper than in the shop :). Galaxus is my go-to online shop when I come t... See more
Fast ordering with clear product descriptions and fast delivery. Invoice by e-mail. They have a large range of tech products. This time I ordered a replacement Li-Ion battery for a Dyson vacuum clean... See more
The website is easy to navigate, the transaction easy to do, and the post-sales information and delivery first class. I particularly liked that when I chose the express shipping option they politely a... See more
Company details
- Computer Accessories Store
- Children's Store
- Electronics Store
- Health and Beauty Shop
- Office Supply Store
- Sex Toy Store
Written by the company
Galaxus ist nicht nur Onlineshop, sondern auch Magazin mit lebendiger, fachkundiger Community. Das hauseigene Redaktionsteam arbeitet völlig unabhängig. Es testet kritisch und kommuniziert auch dann ehrlich, wenn ein Produkt nicht überzeugt. Und dies ohne Rücksicht auf Umsatzeinbussen. Bleibt dennoch eine Frage offen, hilft die Galaxus-Community weiter und hilft im Chat mit Antworten innerhalb weniger Stunden.
Contact info
Pfingstweidstrasse 60b, 8005, Zürich, Switzerland
- +41445759500
- galaxus.ch
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Great quality delivery
The product is delivered slightly slower than other providers. However, quality was great!
My go to online shopping
Very good online market to order anything in Switzerland.
Always delivered on time in several…
Always delivered on time in several orders!
100% reliable online shop
100% reliable online shop. I've been shopping on Galaxus for years now and all purchase & sale transactions were successful. In case of any issues encountered (which happens rarely) client support team is extremely helpful and solves problems quickly.
Great for online shopping!
I’ve used Galaxus for several purchases, and I am pretty satisfied - always fast delivery, timely updates and fair prices. If I need to buy something online in Zurich, I usually go to Galaxus first to check options.
Galaxus quality has declined significantly in the past few years.
Sent my barely 6 month old laptop in for repair and received it back 5 weeks later scratched and chipped, with no communication from support despite multiple attempts to get updates.
I also recently received a large kitchen knife shipped loose inside an oversized box. When the package was lifted, the blade fell out from the side, creating a serious safety risk for anyone handling it.
The packaging and customer service quality at Galaxus has declined significantly in the past few years.

Reply from Galaxus.ch
Years of good service.
Used this site for several years. Competitive pricing, good communication and customer service.
Very reliable
Very reliable, always a pleasant experience. The products are always high quality and are delivered with no damage. Prices of the products are sometimes slightly higher compared with other similar companies, but the shipping is most of the times cheaper so the final price is often lower than ordering the same thing from somewhere else.
It arrived very fast but there was a…
It arrived very fast but there was a flaw on the product and though suspect it was the suppliers fault and not the distributors, I cannot be certain.
The flaw didn't affect the product whatsoever exept for the aesthetic aspect.
Broken pots
I got my order in pieces everything was broken and the packiging didn’t have the “fragile” sticker on it. I’m waiting for my money back.
….. “Yes, the refund has been processed successfully. Thank you for your help and support!”🙌

Reply from Galaxus.ch
Very informative through mails
Very informative through mails, decent packaging and no damage from the carriers. Very reliable and a lot of staff to choose. Galaxus is one of the best online companies to choose from. Thanks for your service.

Reply from Galaxus.ch
Incredibly fast delivery
Incredibly fast delivery, a perfect OM.ine purchase experience
Excellent as expected
Excellent as expected, delivered on time. The items are perfect, best storage bags ever. Bags in bags in bags for life
Really happy with the Galaxy Tab A9+…
Really happy with the Galaxy Tab A9+ tablet and case. Great quality, well priced, and exactly as described. Delivery was super quick too. The case fits perfectly and gives good protection. Highly recommend!
Best service
As usual, fast, reliable, high quality.
The best customer support and return policy.
Great service at my DigiTec outlet
Great service at my DigiTec outlet, easy to find product that you need, fast and efficient
Excellent as always !
Super fast delivery
Very happy with the speed of delivery and the product itself. The only issue was the data transfer lagging during the payment process. It took a number of attempts to complete the payment.
Arrived very quickly
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