Galaxus.ch Reviews 

Overall very good experience. I was kept informed of the status of the delivery, and the delivery took place on schedule.

I've made a range of orders from Galaxus, from toys, to medical supplies, items for the household and more. Each time, the deliveries were completed on time or else I was informed of any delay.

Once, a Tricycle I ordered was partially defective and sending it back to get repaired was not possible. I was then given a good cash back to make up for it, which I really appreciated.

Excellent delivery; accurate and as promised.

Galaxis.ch is absolutely number one online store has quality products with affordable prices and the delivery is also very fast. This is the second time I am buying from them, I will buy more because I am already inlove with the store

GALAXUS.ch is an excellent experience, with a very wide range of products and good, reliable delivery. It is the first online store that I turn to before I consider others.
Many thanks.

I received the packaging open with the product inside damaged

I have not received my order yet so i cant give a review either way.

Excellent experience, good prices and free shipping, highly recommend this online store.

Very satisfy with my pirchase. Great proce and item, good quality.

Top service
Thank you

Avoid ordering through third-party suppliers because you will receive a package from the Moon sooner than from the EU. The information on the website is misleading, making you think your product might actually arrive. Support is basically useless in such cases; they will just tell you that they don’t know the supplier’s stock situation and have nothing to do with it, and that waiting is the only option.

You will also receive several emails saying that your order is somewhere on its way between the Sun and Jupiter. If you contact the supplier directly, they will say the order was not placed through their system and that you should contact Galaxus, and so it goes in circles.

Edit:
I spoke with two of your operators, and neither of them was able to check the status. I was only told not to be surprised if the delivery deadline gets delayed by a few more days.
When I contacted the supplier and sent them my order details, I was told they had no information about it in their system.
I wanted to cancel the order and place it again because the website says delivery would take 4 business days (even though I’ve already been waiting for 10), but I was told that information is not accurate and that I would later receive the actual delivery date by email (in my case, a range of two weeks).
Even that is apparently not guaranteed. Instead of posting misleading information about product availability and delivery dates under the product, you should simply state that you do not actually know what will happen or when, and that customers will be informed later by email.

Best of the best

I’ve bought multiple times from them and it’s a great experience. I like their transparency in pricing. Clean website and good customer service

Super fast delivery. Goods in order & nicely put in postbox. Thanks

Great service, as usual!

Easy to buy online and fast delivery at home.

Iv'e been using Galaxus for 8 years, since moving to Switzerland. Always, prompt efficient service and a good delivery time.

Really nice, always on time. Refund-Return great service.
Thank you Galaxus

Always quick to deliver and great selection of items