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Galway Crystal Reviews 

982
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful craftsmanship of the products, often highlighting the elegance and timeless appeal of the crystal items. Many people appreciate the excellent service, from easy ordering processes on the website to prompt and well-packaged deliveries that ensure items arrive safely and in perfect condition. The personalized and engraved items are frequently mentioned as being perfect and much-appreciated gifts, with the inscriptions meeting expectations. However, some customers also noted issues with delivery, experiencing delays, missing orders, or a lack of tracking information. A few other people also felt that the quality of engraving or the product itself was not always consistent, with some items having flaws or not matching the expected standard.

What people talk about most

Product

People report positive experiences with products, frequently praising their quality, beauty, and value, with... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency,... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the beautiful and perfect engraving, and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering experience easy and the... See more

Service

Users describe positive interactions with service, highlighting its efficiency, promptness, and helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great choice of gifts and great prices too. I was very happy with the engagement flutes I purchased. I had the flutes engraved and after ordering I realised I had forgotten to include the date. I emai... See more

Rated 5 out of 5 stars

A wide variety of beautiful crystal perfect for any occasion. I bought a gorgeous green vase with stunning personalize inscription on it. It was delivered carefully and wrapped to ensure it’s safely.... See more

Rated 5 out of 5 stars

Galway crystal has a quality all of its own. Although I do know a lot is now outsourced you can always rely on the crystal being A1 quality and the shopping experience either instore or online to be a... See more

Rated 5 out of 5 stars

love galway crystal! i got the beautiful flutes as a gift at our wedding over 10years ago and at christmas my husband broke one! was so happy to see that they still had the same design and i was able... See more


Company details

  1. Gift Shop
  2. Handbags Shop

Written by the company

Galway Crystal is of the leading giftware brands in Ireland with a huge range of luxury products at amazing prices. We have gifts for all ocassions from wine and whiskey glasses to Claddagh ring jewellery and our new range of handbags. Decorate your home with our range of throws, vases, bowls, lighting and chandeliers.

Gifts for all occasions

Written by the company

Let us help you find the perfect gift
One of Irelands leading giftware brands with a huge range of luxury gifts for all occasions. Choose from our Wine & Whiskey glasses or Claddagh Ring jewellery or our new range of handbags. Personlise your glasses with a special message.

Contact info

Galway Crystal..Gifts for all occasions

Glassware, homeware, jewellery & handbags. Personalise your gifts.

4.7

Excellent

TrustScore 4.5 out of 5

982 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(982)

308 reviews in the last 12 months

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Rated 5 out of 5 stars

Engraved Crystal anyone?

I needed some engraved Crystal at short notice - Galway Crystal could not have been more accommodating, efficient and just an all round pleasure to deal with. Obviously, the products are first class too 🥂🍸🍺

April 2, 2026
Rated 4 out of 5 stars

Exceptional service

Exceptional service. Ordered my personalised item on a Tuesday morning. Was completed and delivered by Thursday morning. Item could be tracked at every stage with regular email updates provided. Product was also very well packaged to avoid any breakages.

Only slight downside was the text on one of the personalised items not being 100%. A particular number looked different on one of the items.

April 1, 2026
Rated 5 out of 5 stars

Purchased 12” Emerald Duiske Vase

Purchased 12” Emerald Duiske Vase . House warming presents I know they will love it 😊. Order processed efficiently & packaging superb. Delivered within time frame . Delighted with all aspects

March 30, 2026
Rated 1 out of 5 stars

I still haven’t received my order

I still haven’t received my order. At first it was sent to the wrong post office in Ireland according to an post. Then I have two internationally shipping dates of March 19 and March 23. It’s been sorting since March 24 and yet I still don’t have my order. I’ve ordered before but I have never had this problem so any help you can provide will help

March 24, 2026
Rated 5 out of 5 stars

My experience was spot on from ordering…

My experience was spot on from ordering to delivery. Excellent service from Galway to kent (the garden of England) we will definitely be ordering more. There was so much packing nothing was getting broken in transit. We've recycled this already.

March 10, 2026
Rated 5 out of 5 stars

Support local, great experience

Great, wide-range selection of products online, and the engraving service added a lovely touch to already incredible products. Speed of online order process, and quality of craftsmanship/engraving service was very impressive!! Staff were all very helpful and friendly, and ensured product integrity before handing over, overall a positive experience!

March 19, 2026

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