GAME HERO Reviews 

197
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

The chair i bought was perfect! And when part of it broke I contacted their customer support, and they were extremely helpful and did more than any other customer service i've contacted before

Rated 4 out of 5 stars

The monitor mount and half power cable were missing from the shipment. Terrible communication to fix issues. Update: I got the missing parts delivered to my home. Everything is working well n... See more

Company replied

Rated 4 out of 5 stars

The delivery was unfortunately delayed and split up, I only received one tracking code instead of two. However after the delivery the assembly was smooth and the desk looks great. The customer... See more

Company replied

Rated 4 out of 5 stars

I think people don't have enough money to by a full set up pc or monitors I really appreciate you giving give aways and kepp up the good work 👍✌️

Company replied

Company details

Written by the company

Game Hero B.V., opgericht in 2020, is een toonaangevende ontwikkelaar van hoogwaardige gaming accessoires in de Benelux en Duitsland. Met hoofdfocus op game- en bureaustoelen biedt Game Hero een compleet assortiment met ergonomische stoelen. Game Hero helpt digitale atleten op hun best te presteren met de beste kwaliteit producten. Game Hero heeft in korte tijd een gepassioneerde basis van trouwe klanten opgebouwd dankzij hoge kwaliteit producten met een professionele uitstraling. Onze missie is streven naar absoluut comfort met innovatieve meubels en accessoires. Het hoofdkantoor van Game Hero is gevestigd in Den Haag. De klantenservice vormt de fundering van het bedrijf waarbij het streven is: 100% klanttevredenheid. Deze visie vertaalt zich in goede beoordelingen van klanten op onze website en marketplaces.


Contact info

4.1

Great

TrustScore 4 out of 5

197 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(197)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service

The chair i bought was perfect! And when part of it broke I contacted their customer support, and they were extremely helpful and did more than any other customer service i've contacted before

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

The gaming chair is comfortable

The gaming chair is comfortable, sturdy, and perfect for long hours. There was a minor issue with my order but customer service was quick to resolve it. Great product and great support—highly recommend!

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Good customer service and good product

Unfortunately, the initial chair I received had a cut on the cushion. Game Hero responded promptly, sending a replacement chair within a week and providing a return label for the damaged one. The process was smooth, and I'm very happy with the replacement chair.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Bought a X1 gaming chair and loved it

Bought a X1 gaming chair and loved it. Had a defect on the back rest, so I contacted them. Took 2 week for the part to arrive, but because of that they threw in a LOT of free x-gamer drink and meal powders! Nice service.

Oh and the chair. Best buy ever! Comfi and strong

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

SERVICE WAS GREAT!

SERVICE WAS GREAT!

After a while i decided to build my own gaming setup, however after some research i was still lost in all the options. I decided to get some expert advice and contacted Game Hero. They responded very fast and gave me great advice picking out the right accessories.

The delivery went smoothly and the products were exactly the same as on their website, so the quality was perfect. Im really enjoying my first gaming setup! I would definitely recommend them.

Thx Game Hero for your great service!

June 27, 2024
Unprompted review
GAME HERO logo

Reply from GAME HERO

Hi Lars,

Thank you for your amazing review! 🎮 We’re so glad to hear that our team could help you navigate through all the options and find the perfect accessories for your first gaming setup.

It’s great to know the delivery went smoothly and that you’re happy with the quality of our products. Hearing that you’re enjoying your new setup makes us very proud!

If you ever need more advice or upgrades in the future, feel free to reach out. Enjoy your gaming setup, and thanks again for the recommendation!

Best regards,
Team Game Hero

Rated 5 out of 5 stars

Friendly and good service

I went to their office for buying a gaming chair. They were very friendly and gave good service.

October 16, 2023
Unprompted review
GAME HERO logo

Reply from GAME HERO

Thank you Marcel!

Rated 5 out of 5 stars

Great support!

My chair was wonderfull great support everything great buy from here!!

September 15, 2023
Unprompted review
GAME HERO logo

Reply from GAME HERO

Hi Tommy, Thank you!

Rated 5 out of 5 stars

I love the monitor they sell

I love the monitor the sell the aesthetic of it is beautiful it has a nice stand and it’s worth the price for 240 hz monitor. Overall I recommend

September 15, 2023
Unprompted review
GAME HERO logo

Reply from GAME HERO

Hi Daniel, hartelijk dank!

Rated 5 out of 5 stars

hi this is c.is.holyyy on tiktok and…

hi this is c.is.holyyy on tiktok and ive come here to review your website because of the giveaway and i wanted to say i really like ur content a lot and abyss content too and i like the website too, im about to ask my mom if i can get a new chair.

August 28, 2023
Unprompted review
GAME HERO logo

Reply from GAME HERO

Hi Caiden! Thanks!

Rated 5 out of 5 stars

Monitor giveaway. GL!

Here for the monitor giveaway! I really hope ill get it, my actual monitor is a Telefunken 60Hz from 2006 haha!
Good luck everyone guys!
(flowygt7 on Instagram)

August 24, 2023
Unprompted review
GAME HERO logo

Reply from GAME HERO

Hi Fede! Thank you for participating! See you next time.

Rated 4 out of 5 stars

To experience a new reality…

I think people don't have enough money to by a full set up pc or monitors I really appreciate you giving give aways and kepp up the good work 👍✌️

August 21, 2023
Unprompted review
GAME HERO logo

Reply from GAME HERO

Thank you DRK! :)

Rated 5 out of 5 stars

GIVEAWAY REVIEW

to be honest I come here to be more likely to win the draw. I was hoping that I was going to buy a monitor at the end of the year, I confess that it would help me if I won the monitor, anyway Good luck everyone
By the way, the products seem to have an extremely high quality, I highly recommend them!!!!

August 19, 2023
Unprompted review
GAME HERO logo

Reply from GAME HERO

Hi Sandy,

Thank you for your participation.

Regards,

Team Game Hero

Rated 5 out of 5 stars

Giveaway

Brand looks nice so I decided to get some more entry’s for the giveaway. GL everyone
big.g.studio on tt

August 18, 2023
Unprompted review
GAME HERO logo

Reply from GAME HERO

Hi Giovanni,

Thank you for your participation.

Regards,

Team Game Hero

Rated 5 out of 5 stars

Monitor giveaway

to be honest I come here to be more likely to win the draw. I'm saving money for 1 year and I was going to buy a monitor at the end of the year, I confess that it would help me if I won the monitor, anyway Good luck everyone
By the way, the products seem to have an extremely high quality, I highly recommend them!!!!

August 17, 2023
Unprompted review
GAME HERO logo

Reply from GAME HERO

Hi,

Thank you for your participation.

Regards,

Team Game Hero

Rated 5 out of 5 stars

Monitor giveaway

Game hero is the best here with pc’s and components you can buy everything on there website and they are giving out a free monitor I would like to win it because I broke my brothers monitor so I gave mine and now I can’t game anymore i joined the giveaway my username is usermo9lnjq68e it’s a difficult name I hope y’all choosing me god bless me

August 16, 2023
Unprompted review
GAME HERO logo

Reply from GAME HERO

Hi Sami,

Thank you for your participation.

Regards,

Team Game Hero

Rated 5 out of 5 stars

The monitors and everything looks so great and cool!

I was in tiktok just watching videos, and then a giveaway pops up in my fyp (made by abysstechs) and the monitor looks so nice, with a nice stand and the hertzs it has, especially the design, it looks amazing. Then I went to the page and the products looks very nice! And the revievs I looked at, most of what I saw, its amazing. Keep doing great products and I hope I have a chance to win!

August 15, 2023
Unprompted review
GAME HERO logo

Reply from GAME HERO

Hi Madmox,

Thank you for your participation.

Regards,

Team Game Hero

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