Ordered a device for my Xbox one. HORRIBLE customer service. Paid for expedited shipping and still hasn’t shipped yet (4 days later). Horrible horrible horrible service. Never use this website. Scam a... See more
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Refurbished PS3 controller. 2 minor issues - 1. PS button a little loose so gets stuck when pressed; 2. R1 button catches momentarily when pressed before releasing. Otherwise controller plays like bra... See more
I bought the Retron 5 console from this website. They had the cheapest price. I received the item within the stated time frame and item came as described. They were holiday gifts for my kids and now a... See more
I ordered my product and recieved a lot of trouble from UPS - not Gameinstock's fault. I ended up needing a replacement product because UPS lost mine. Gameinstock quickly mailed me a replacement, prem... See more
Company details
Information provided by various external sources
GameInstock is an e-commerce retailer that specializes in offering today’s most popular items of video games & more at an affordable price. We strive to offer amazing prices on today’s most popular video game items as well as all other items we carry with our unique business model. We are gamers and consumers ourselves and understand the need for affordable gaming as well as confidence & satisfaction when making a purchase.
Contact info
9852 Katella Ave. #307, 92804, Anaheim, United States
- customersupport@gameinstock.com
- gameinstock.com
Scam Website
Ordered a device for my Xbox one. HORRIBLE customer service. Paid for expedited shipping and still hasn’t shipped yet (4 days later). Horrible horrible horrible service. Never use this website. Scam artist.
I ordered a Xbox One power supply
I ordered a Xbox One power supply. The description of the item said power supply for a Xbox One power Supply. What arrived after $60 something dollars was a power supply for an Xbox. The two are different. I sent an email to customer service since the company obviously can not afford a phone, and we are into week three of me just trying to get my money back. This is ridiculous. They keep saying they sent the Pre Paid return label. They still haven't. I honestly believe this is one guy, who doesn't speak a lick of English who is selling crap he bought at a yard sale. I HIGHLY recommend you not waste your money here. Buy from a LEGITIMATE company who can afford to have a telephone and you can speak to a human who can afford to handle your issue. Now, its not even about the money. I can afford the $60 something dollars lost. My mission now is to put these incompetent aholes out of business.
Larry S
I ordered a controller on Ebay from …
I ordered a controller on Ebay from them. It was the wrong one and the one they sent was broken. I sent 4 messages over days, with no response. I put in a request refund, and still no reply. Ebay had to step in to resolve the issue. I will not order from this company again. Lack of attention to detail, and bad support.
Misled on shipping and lied to by support staff.
My item said it would ship within 1 day, but I'm two days later and it still hasn't shipped. When I contacted support, I was told (in a not very friendly manner) that my item has shipped, but the USPS says that they're still waiting on it to be dropped at the post office. It hasn't shipped.
These people are not trustworthy, and they're not worthy of your business.
Gameinstock are lazy
Paid for 2 3 day shipping a week ago they just now notified me my package was mailed tracking number says waiting on item this company is lazy trash stay away
Help Is No Real Help. Where is my Link backpack?
Never got Link Backpack that i ordered. Contacted the help asking if the item was shipped this is a week and a half after i ordered. Got an email saying that a supervisor will review it and will contact me. 3 days later no answered replied to the email that was sent from the help department and 3 days later no reply and no product. I am frustrated waiting for an answer or the product. Come on why does it take so long to get an answer saying yes your item has been shipped or no it has not. I paid using paypal and the money was taken out right away. Now i am going to see if i can get a refund because no one has replied to my easy question. I will never buy for gameinstock again and no i do not recommend it. Almost $40 dollars for the backpack and no answer.
Never got my package
Sent fake product
Ordered an Microsoft Xbox one power supply and they sent me a non-Microsoft one. DO NOT BUY ANYTHING FROM GAMEINSTOCK!
Had what I wanted but prices are high
Product matched description on the …
Product matched description on the website and works great.
I haven't received what i ordered yet
I haven't received what i ordered yet. It was out of stock. So far my experience is neutral.
Item was exactly what was advertised
Item was exactly what was advertised. Arrived quickly. Great experience.
Came as expected
great items great service
Item came quickly and in good condition
Product exactly as described and …
Product exactly as described and arrived earlier than expected.
Mediocre at best
Ordered 2-3 day shipping came in 2-3 days. Honestly thought of cancelling the order because I wasn't impressed with the customer service. Also there's no way to call them and talk to them about the product. Customer Service needs to improve if they want to be relied on for their products,
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